Hello,

Kindly send me your site URL at xconsau[at]gmail[dot]com. It seems there was a php upgrade on which the theme is not compatible.

Regards

Hello dylanwoo,

The template can be chosen for archives page. (The one which shows collection of posts). There is no template option for single posts.

Regards

Hello,

Slider can be set up by creating a few posts with featured images, and then providing the category ID of these posts inside theme options. You can find detailed instructions inside the documentation file. If that doesn’t work, kindly send me your site URL and admin login details at xconsau[at]gmail[dot]com. I will set up the slider.

Regards

Hello normannn,

Custom color for header and menu bar can be added by adding the following CSS rules inside Appearance > Customize > Additional CSS:

/* Header */
.header {
    background: #f5f5f5;
}

/* Main Navigation */
.primary-nav {
    background: #333;
}

.primary-nav li a {
    color: #fff;
}

.primary-nav li:hover > a {
    color: #fff;
    background: #222
}

You can change color values as required. Then Save and Publish the site.

For custom fonts, navigate to Appearance > Theme Options > Custom Font. Inside that, paste the custom google font query string. For example:

Lato:300,400,400i,500,700

Next, Save settings. This font is now loaded on your site, but in order to make use of it, you will need to add appropriate CSS in Additional CSS. For example:

body { font-family: "Lato", sans-serif; }

If you want to change only heading fonts, you would add this code:

h1,h2,h3,h4,h5,h6 { font-family: "Lato", sans-serif; }

Make sure to change “Lato” with the family name you have provided in Custom Font settings.

Regards

Hello ShortHills,

Shortcodes can be generated using Visual Shortcode buttons inside the editor. If the buttons do not appear, click on the “Toolbar Toggle” button. See http://prntscr.com/h2kocn

If you want to see complete list of shortcodes with their parameters, please check the cruz/includes/shortcodes/shortcodes.php file. For each shortcode, there is a function with parameter names in it.

Regards

Hello Sambuno,

Sorry I didn’t understood what you wish to change in footer. The image and the website both looks same in footer, except the “top” button.

Regards

Yes, how do I change the footer copyright from 2012 to 2017?

Hello,

You can change that text inside WordPress admin’s Appearance > Cruz Options > Footer > Custom Footer Text (Left). Change the year and then save settings.

Regards

Hello Kate,

Thank you for purchasing the theme. The slider area is restricted to the main container width. This can be changed with some CSS. For that, log in to WordPress admin and navigate to Appearance > Editor. Then click on user.css and add these rules at the end of file:

.is-stretched .slider.wrap {
    width: 100%;
    max-width: 100%;
}

Save these changes. Then check the site by clearing all browser caches.

Regards

Hello leone,

My apologies for this inconvenience. I have submitted an update for the php 7 fix. It will be approved within an hour.

Regards

Thanks a lot! I have another question. I tried to put images in the slider but they look pixelated, for some reason, the resizing is not working properly. I have an example in the website (www.ids-uchile.cl), the true image looks like this https://drive.google.com/file/d/0BwsLA59HCVdRaGl5M3RaYy1WODA/view?usp=sharing ¿What is the problem?

Hello,

If you can edit core file, open cruz/includes/slider.php file in any text editor. Then look for line no. 93:

$img = aq_resize( $img_src[0], 600, 236, true, true, true );

Change 600, 236 to the desired size 1040, 410. Save this file and update on server. The slider will then show correct size.

Regards

you are the best! thanks a lot!

Hello Nancy,

The Google’s algorithm compliance is mainly for responsive feature. The theme has been made responsive in recent updates. You can check live demo. But you will be able to download updated version only from the account from which you purchased the theme. If you have lost login credentials, you can send a ticket to Envato staff and get the account recovered. That will save you from purchasing another copy of theme.

Regards

Hello Pim,

The images are not optimized on that page. Each image is around 5000px large with around 3 MB size. You will need to reduce image size and save them in web optimized format. If you want all images optimized, I will give you a short link:

1. Click on Google PageSpeed Results of your site.

2. Click on the “Desktop” tab. Then scroll down where you will see “Download optimized image, JavaScript, and CSS resources for this page.” Click on the link. A zip file will be downloaded which contains all optimized pictures. You can upload them to the page.

Regards

is there a standard plugin for this?

Hello Pim,

Yes there are quite a few plugins for this functionality.

If the manual work is not too much, I would recommend avoiding plugins and upload an optimized image.

Regards

Hello robymit,

The theme is compatible with WP 4.5.1. However, it is not yet compatible with php 7 or above. So the next update will be specific to php compatibility. You can safely update WordPress to 4.5.1 as your php version seems lower than 7.

Regards

Hello globalninja,

Sorry for this inconvenience. Yes, the code is already been prepared for php 7. I will be releasing the update soon. In the meanwhile, kindly send me a mail at xconsau[at]gmail[dot]com. I will send you the necessary fix.

Regards

Hello pimmesz,

Log in to WordPress admin and navigate to Appearance > Editor. Next, click on the user.css file and add this rule inside the file:

.header .wrap { padding: 0 30px; }

Save these changes, and check the site by clearing all browser caches. This will remove the top and bottom gap from logo image.

Regards

mmmm i dont think that fixed it! Cleared my browser cache to be sure

Hello pimmesz,

The copied rules are wrapped in pre code. See http://prntscr.com/atlypw . You need to paste the CSS as plain text. While copying the code from comments section, the pre tag generally gets copied.

Regards

Hello Nonna15,

Thank you for renewing the support.

1. For the logo width, navigate to WordPress admin’s Appearance > Editor. Click on user.css file from the list of files on rights side. Inside editor, paste the following rules at the end of file:

.brand { max-width: 100%; }

Save these changes. Next, check the site by clearing browser caches so that new changes come into effect. This shall solve logo width issue.

2. The theme’s responsive feature can be disabled by navigating to WordPress admin’s Appearance > Cruz Options > General > Disable responsive.css file. Enable this checkbox and save settings. The theme will become fixed width on all devices.

Regards

Hello Saurabh, thanks a lot, everything worked perfectly! Could you please also suggest how to regulate the banner margins, I would like to make the banner area a bit smaller to better fit the logo. Thanks you!

Hello Nonna15,

In order to re adjust logo and banner widths, kindly add these rules inside user.css file via Appearance > Editor:

.brand {
    max-width: 25%;
}

.header-widget-area {
    max-width: 74.5%;
}

You can keep 40% for .brand and 59.5% for banner area. Or any other value as required. the 0.5% is the gap between logo and banner.

Regards

Hello Pim,

Setting up Cruz slider is easy:

1. Navigate to Appearance > Cruz Options > Slider. Inside “Category ID to fetch slides from”, provide numeric category IDs to fetch posts from. For e.g. 3.

2. Make sure you have created some posts with featured images which will be shown in slider. The category ID of these posts will be used in point #1.

3. Make sure your Home page is set as front page inside Settings > Reading > Front Page > A Static Page.

If above three points are fine, your site will show the slider on Home page. You can find more details inside the documentation/index.html file of your main download archive.

Regards

Hello Pim,

Thank you for purchasing the theme.

The two menus are no longer supported now. This is for compatibility in mobile menus. You can simply organize menu items by adding them in same menu. For example, the last 3-4 menu items can be the ones which were thought for the second menu.

For slider, you need to provide category IDs inside Slider settings in Appearance > Cruz Options > Slider. Also make sure, the Home page is created and set as front page. You can find these details inside the documentation/index.html file of your main download archive.

Regards

Hello Pim,

Purchase code can be found from the account from which the theme was purchased. i.e. you will need to ask the client (or the person who purchased the theme) for these details.

Regards

Thanks! The theme version was REALLY old so I purchased a new version.

Sorry:

[code] info@pgh-casa.org [/code]

Hello dpipitone,

I just checked the page. The links inside FAQ #5 is working correctly. Can you check again please.

Regards

Hello s2prod,

I understand it could be disappointing that the buttons were dropped in v3.0+. But all the shortcode reference can be found inside your theme download’s dummy_data/style_elements.txt and layout_columns.txt file.

If you found the buttons convenient enough, I can send you an updated module which add buttons. For that kindly send me a mail at xconsau[at]gmail[dot]com.

Regards

You’re welcome! Please check your mail asap.