Discussion on Crypterio - ICO and Cryptocurrency WordPress Theme

StylemixThemes

StylemixThemes supports this item

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219 comments found.

Hey! My ticket #18089. I had been waiting for the response for over 3 days. Nothing.

Should I post here all those dozens of points that should be done so that everyone sees how raw the template is?

Whatever I do – EVERYTHING has bugs and needs to be fixed! Literally – everything! Ticket #18089 Please respond ASAP!

OK, our engineers will check your request and reply you ASAP.

Another bunch of questions. Same ticket. After making changes in contents all H1, H2 titles disappeared. And a few other questions. Please fix it all asap.

Our engineers will check your request and reply you ASAP.

NaVill

NaVill Purchased

Good Morning. I already sent a tiket. I have a major problem I can not import the TOKEN SALE demo. The first STM Configurations plug-ins is not installed and it does not stop me from importing the rest of the Demo. The theme does not come with the XML files of each demo? Since I can not find it. Please answer me How can I solve this in order to install this DEMO? (I translated it with google, sorry if it’s not well written.)

Hi,

Our engineers replied to your ticket 15 hours ago (#19335) . Could you check it now, please? Please send your site credentials on the ticket if you are still having difficulties with the theme.

regards

NaVill

NaVill Purchased

Thank you very much for answering my TIKET. It happens that I could not install the plugin from Appearance / Install Plugins because I was asking for the access data to my local server and I solved it by adding this line of code to the file wp-config.php: define (‘FS_METHOD’, ‘direct’) ; Now I can keep going

Glad that everything is now sorted for you :) Please let us know if there any problems else.

regards

I insert a link in the Builder Button widget and expect it to open in new tab on the browser but it always pop up despite tick ✅ open in new tab. What is the solution to this issue ?

Here is a clarifying screenshot – http://prntscr.com/kbx2dn.

regards

I have try it, background image only applies to countdown area whereas I want to change entire image in blue behind countdown. https://prnt.sc/kbu6rr

You can change this background under Row Settings -> Design Options section via editing your homepage – http://prntscr.com/kby4f3.

regards

ScYu

ScYu Purchased

Hi , this theme has a bug When we were replacing your content by our content in the ICO Countdown Settings for the Whitelist contract, the whole countdown timer stopped displaying. Could you please fix it asap?

Hi,

Could you please clarify have you put correct Contract Address? Countdown data depends on your Contract Address.

You can also contact us via Live Chat or Private Tickets system in order to check this issue with our engineers – https://support.stylemixthemes.com/.

regards

ScYu

ScYu Purchased

yes we;ve replaced your contract address with ours. Is that the problem?

If you put a correct address, there shouldn’t be any problem. Could you please contact us via Live Chat? We will check this issue on your site.

regards

Hello Every One, I just purchased here a theme and after that i got a really good support here every thing working fine i am really 100% satisfy with Stylemix Themes Support and their team

Hi,

Thank for your warm words and using our theme! You can also rate our product and add your review using this manual – http://metrothemes.me/support/knowledge-base/rate-give-review-themeforest-item/.

regards

Hello! i bought this and installed the theme for each 3 account and this was only for test and now, i want to install this theme into real one.. but it suppoesed to be installed only 3 times,, so if i remove one of themes in test account, can i install it to another one? or not possible?

Hi,

Thank you for your purchase. Could you contact us via Live Chat and we will check your token info.

regards

VISIAN

VISIAN Purchased

Can it work with Ethereum Classic contract?

Hi,

Please have a look at this manual in order to check the smart contract integration in the theme – https://support.stylemixthemes.com/manuals/crypterio/#smart_contract. Let us know if you have additional questions.

regards

VISIAN

VISIAN Purchased

Thanks, we will look into it! Do you know approx. when the Isometric demo is ready?

We are planning to release this layout within a week :)

regards

How can I manually feed the ICO countdown progress bar?

Hi,

Please try to choose “Custom” option from the ICO countdown settings and add the raised value under “Sale Tokens Price” area – http://prntscr.com/kf2pnm

regards

It does not work!

Can you send me a screenshot with a complete example of the ico countdown in the custom option?

Hi,

Please create a ticket with your site credentials and we will add an example counter to your site.

regards

begwise

begwise Purchased

What you updated, should mention in change log…

Hi,

You can see the theme changelog here: https://support.stylemixthemes.com/changelogs/crypterio/

regards

lengaby

lengaby Purchased

I don’t see any WPML plugin , do we need to purchase ourselves?

lengaby

lengaby Purchased

what’s the compatibility version of WPML?

lengaby

lengaby Purchased

it clashes once i installed v4.05, usdtk.com/wp-admin

Hi,

The theme works with the latest version of the plugin without any problems. If you have any issues with that, please create a ticket with your site credentials and our engineers will check it for you .

regards

ScYu

ScYu Purchased

Hello, I just did the theme upgrade. But now the Doughnut Round Chart has problems with loading. It’s not displaying.

Pls check.

Our support engineers have replied to your ticket. Please check it.

regards

ScYu

ScYu Purchased

Hi I’ve just read your reply. The update is still not working. You’ve acknowledged that there’s a conflict between new theme and WP Composer. And you want me to fix this problem by replacing a live theme with my own content by your DEMO and losing everything ??? Is this serious? Pls fix it asap or do the refund!

Hi,

Our engineers are checking your site and reply on the ticket ASAP.

regards

287

287 Purchased

Hi, great theme! I’m a big fan of yours! – I have a question for this Crypterio theme. I put Revolution Slider on Home page and I would like the HEADER to not APPEAR only on header and do appear in other pages (My logo is already on the SLIDER)- also to the same in MOBILE MEDIA DEVICES thanks!

Hi,

Could you send us a link to your site and we will provide a custom CSS for that? Thanks in advance!

regards

287

287 Purchased

I did, this is my ticket number: #19826

OK, our engineers will reply you soon :)

regards

dash-in

dash-in Purchased

Hi I would like to know how can I get the Demo I want? I know you’ll sent me a download but which one is it suppose to be

Yes, you need to upload the theme to your WordPress and then, you will be able to select the needed layout. Here you can review how it works.

regards

dash-in

dash-in Purchased

Thanks!, I appreciate your time I went & register a wp so I guess I’ll have to put my file there also in my hosting acct pg too?

Hi,

Please upload the theme file under Appearance > Install themes section on the dashbord. Also, you can have a look at this manual to install the theme: https://support.stylemixthemes.com/manuals/crypterio/#installation

Please let us know if you have any problems with that.

regards

i have bought crypterio theme from themeforest, i have used that theme in one of my domain, even i dont remember, and that domain is expired now and there is no theme installed in that

now im installing this theme in my new domain patentbolt.com but product registeration key is not working, why please fix this issue

Hi there,

It is because you have used more than 3 themes in different, please send us your token and unnecessary theme URL, we will delete it from Database

Regards

I would like to know when “Cryptocurrency Magazine” will be done ?

Hi,

The new layouts are still in a development stage. Therefore, we can’t provide an estimate release date. Hope it will be finished very soon. Please follow us on ThemeForest in order to get notifications about our releases.

regards

buianhduc

buianhduc Purchased

Hi support! I have problem when reinstall your theme error “Theme Registration Error: Unauthorized”. My number order : 79269402. Please help me !

buianhduc

buianhduc Purchased

Hi support! I’m fixed. Thanks for reading :)

You are welcome Please let us know if you have any problems else!

Abekank

Abekank Purchased

Hello Suuport, I have bought crypterio theme from themeforest, i have used that theme in one of my domain(coinmarketcap.com). Im not able to change the logo,please help.

Hello there you can change it from the customize -> site settings ->logo title if you are still having trouble please create new ticket at https://support.stylemixthemes.com/new Regards

287

287 Purchased

Hi, how do I customize the 404 Error page? I can’t find it on Dashboard nor on Documentation. Thankx

Hi,

Please try to modify the “404.php” file from the following folder:
\wp-content\themes\crypterio

regards

Hi,

Your theme updates and plugins are still not working properly.

1. The doughnut is still not working on our live site after update from version 1.8.3 to 2.1.

2. Also on live and testsite the KYC / Whitelisting popup form is gone or stopped working! Where is it?

Pls check our ticket that I’ve submitted.

We’ve already given you the WP Credentials. Check your ticket system.

You know this has been going on for more than 3 weeks and we have enough of this. Could you please refund us.

I am really sorry for the latency of support. Please give some more time to resolve all your issues. thank you in advance

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