Please review your script. It has bug. Cant load pages
Hi and thank you for letting us know about your feedback,
It seems that there are no open help tickets from this account https://tinyurl.com/2z2mxo6m. As soon as you submit a ticket, we will do our best to solve it and make your site ready to use.
Since we do not have any requests from you, how can we give you assistance? Unless we check your dashboard, we cannot figure out why these problems occur.
We are confident that there is a misunderstanding and our customer care team will enjoy looking into the cause that made you write this negative comment.
In case you didn't know: You are eligible for item support for your purchase. All you have to do is to open a help ticket here https://modeltheme.ticksy.com/ and let us know what is the problem with the theme. This looks more like a help ticket but posted on the wrong place.
Our help team is now communicating with you via our ticketing system in order to get your issue fixed.
We are here to provide our best assistance in order to be sure that you use the theme at full power on your site.
For any other issues, please submit a request to our help center (https://modeltheme.com/go/help-desk/) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Really nice support, there is some important options missing and found one little anoying bug but the team answered really quickly and with good enough solutions. There is room for improvement but its a really nice theme as it is. The page builder is great and the crypto functions are great too.