74 comments found.
Hello GoodLayers,
When I open the mobile menu, scrolling is not disabled, I can continue scrolling. And there is a space at the top of the menu. Strange bugs occur.How can i fix this?
I am waiting for your help.
Hello,
This seems to be happening because of a conflict with another plugin.
Could you try this after disabling your other plugins and see if it helps? If that resolves the issue, you can reactivate them one-by-one and see which one is causing the trouble.
If that doesn’t fix it, please post the URL where we can see the issue.
Thanks.
Does this work with WordPress 6.1.x? Documentation doesn’t list 6.1.x.
Also, do include the images and background shown in the demo site?
Hi,
Yes, the latest version of this theme is compatible with WP6.1.x as well.
When you import the demo content, it will download the image from the server but only for demonstration purpose. You will need to change to other images or purchase the license of those images if still need to use. We have the list of image urls in the theme package.
Cheers!
Cannot view the demo, getting “There has been a critical error on this website.” And someone complained about it too. Can you fix that? I am interested in theme but I can’t view the demo site.
Sorry about the issue. The demo has been fixed now 
It states in your articles that the themes with the activation code work on subdomains for Wordpress Multisite when registering the base domain, however this is not true, activation fails and there is no public post saying the process required to activate.
Can you contact us to contact@goodlayers.com and provide screenshot of the problem, site url and your purchase code so we can check?
hi, does your theme work on WordPress version 6.0 ?
Hi,
Yes, you can go with WP6.0 but make sure that your plugins are compatible as well.
Cheers!
which is a stable version to go with ? tks
Currency demo seems down..
Hi,
Sorry for the trouble. We did the big server maintenance yesterday. Can you try again? It’s fine now.
For the version, it’s now stable with WP6.0 but just make sure with your third party plugins as well.
Hi. I purchased this theme yesterday. And then i proceeded installing and setting. But I can’t import demo beacuse of memory limit problem. Our company’s server support up to 256M. But your theme demand 512M. Please Help me. If You can’t solve this problem, I have no choice but to request refund.
Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
i submit a ticket through the site > https://goodlayers.ticksy.com
Hi Goodlayer, I am having critical error everytime I activate the goodlayer core plugin
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please also provide the screenshot of the error + site url and wp access so we can help checking.
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
How do I fix this; I just bought this theme and imported the magazine demo.Crypto prices displaced on the header image is showing only Bitcoin for the three coins instead of Bitcoin, Litcoin, and Ethereum. My second issue is the crypto prices slider on the footer is not showing, how do i fix that as well Please help asap.
Hi,
- This shouldn’t be happening if you imported the demo. Could you make sure your Header Right Text option is same as shown here: https://i.ibb.co/PGZyZ1n/2022-02-21-14-38-52.png
If not, please open a ticket with your site details here so we can see what’s wrong and help fix it: https://support.goodlayers.com/
- You need to install this plugin to get the slider: https://wordpress.org/plugins/cryptocurrency-price-ticker-widget/
I want to buy this theme but I want to be aware if I can import the content to achieve the same looks as your demo
Hi,
First of all, Thanks for your interest
Yes, you can import demo content and start working from there.
I am putting a video as the background of a wrapper. From a computer (PC, Laptop) it can be seen perfectly, but in the mobile version instead of watching the video, you see a white background.
I am putting the url of the video backgroun in two formats (.mp4 – .webm) in neither of those works.
Can someone help me?
Hi,
Sorry, Due to restrictions from the mobile browsers the background videos may not work the same as the desktop version.
Upload an image in the Background Image Fallback option and this will be shown as the background on mobiles.
Regards.
Have installed the Magazine variant demo. http://cryptotodayinfo.com/ 1) How to get the live price updated in the header? 2) In the demo(https://demo.goodlayers.com/cryptro/magazine/) there is bottom ticker(scroll with various currency prices) , how to enable it?
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
no worries I found it
HI there, I dont see the shopping basket at the far right of the main manu when I installed the demo pack. How can I make it appear?
Hi, is there anyway to make the height of the header image be narrower? Thanks
Hello,
Are you referring to the the page title section shown on pages like these: https://demo.goodlayers.com/cryptro/ico/services/launching-ico/? Its height can be changed in the Theme Options Panel(wp-admin > goodlayers) > General > Page Title style section > Default Page Title Top and Bottom Padding options.
perfect, thank!!!
I just noticed that the code in the functions.php of the child-theme is all dashed out, see it below. Is this the way it should be??!!
<?php
// start your child theme code here// change custom post type taxonomy
// add_filter('gdlr_core_custom_post_slug', 'custom_tax_slug', 10, 2);
// function custom_tax_slug($slug, $post_type){
// if( $post_type == 'portfolio' ){
// return 'NEW_SLUG';
// }
// return $slug;
// }// custom function to disable the trim excerpt
// add_filter('wp_trim_excerpt', 'custom_disable_trim_excerpt', 11, 2);
// function custom_disable_trim_excerpt( $excerpt, $original ){
// if( !empty($original) ){
// return $original;
// }
// return $excerpt;
// }That’s just the example of the code. You can ignore or completely remove it if you wish
If you have any further questions, feel free to submit a ticket in our support site 
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
Are you sure that the code in function should be empty??? The link provided in your support document suggests that there must be a code, please see this: https://developer.wordpress.org/themes/advanced-topics/child-themes/
Hi,
Yes, we already add the code to include child theme script from our parent theme, so no need to do anything on the child theme.
the functions.php of the child-theme is all dashed out, see it below. Is this the way it should be??
Pls see my earlier response on this trail.
<?php
// start your child theme code here // change custom post type taxonomy // add_filter(‘gdlr_core_custom_post_slug’, ‘custom_tax_slug’, 10, 2); // function custom_tax_slug($slug, $post_type){ // if( $post_type == ‘portfolio’ ){ // return ‘NEW_SLUG’; // } // return $slug; // } // custom function to disable the trim excerpt // add_filter(‘wp_trim_excerpt’, ‘custom_disable_trim_excerpt’, 11, 2); // function custom_disable_trim_excerpt( $excerpt, $original ){ // if( !empty($original) ){ // return $original; // } // return $excerpt; // }
As mentioned, it’s just an example of code. You can completely remove it without any problems.
For not confusing in the future, we will completely remove that part of code from the child theme.
Thanks!
About the enqueuing child theme that you sent in this link : https://developer.wordpress.org/themes/advanced-topics/child-themes/ , we already include it in the parent theme so you can use it without problems
the child theme still didnt show in the Appearance > Themes. I’ve opened a support ticket.
Did you upload the theme yet? You must upload the ‘cryptro-child.zip’ in Appearance > Themes > Upload as well.
I saw your ticket now. Can you provide username in the ticket as well?
Just did.
I installed the theme ok, then I tried to install the child-theme. The child theme didnt show up in the Appearance > Theme section instead this error shows up at the bottom of the page: “The parent theme is missing. Please install the “cryptro” parent theme.” Please could anyone help?
You have to install the parent theme as well. It’s this one from the package : https://take.ms/cdkny
Let me know if this helps or not.
After you install the parent theme, you can activate the child theme for customization purpose.
Thanks for your response. Of course, I had the parent installed first. Here is what I did. I installed the parent, everything ok. I installed the child, the child theme didnt show up in the Appearance > Theme section instead this error shows up at the bottom of the page: “The parent theme is missing. Please install the “cryptro” parent theme.”
Hi,
Is the problem still occurs ?
Could you create a ticket here and provide us your wp-admin access so we can check this out ?
https://goodlayers.ticksy.com/I did, Im waiting for some action please.
We replied the ticket. Please continue our conversation in the ticket.
Thanks!
hello i have this is error on my header website after import dummy content :
Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘cryptro_include_fontawesome’ not found or invalid function name in /homepages/32/d866488084/htdocs/clickandbuilds/CryptoInvest/wp-includes/class-wp-hook.php on line 292
my website : https://crypto.kjames-vip.com/
Hi,
Could you go to include/include-script.php file
around line 75 change,
function cryptro_include_child_scripts(){
to
function cryptro_include_fontawesome(){
to fix this? We’ll include this within the next theme update as well.
Sorry for inconvenience.
thanks you boss
Hi how can i add pagination to category pages also i can’t remove page title on category pages. can you help please ?
Hello,
The pagination should appear automatically once you have more than 10(default number) blog posts. Is that not working?
You can add this custom css in wp-admin > goodlayers > miscellaneous > custom css/js > additional css option to remove the page title on categories:
.archive .cryptro-page-title-wrap {
display: none;
}
Hello I am interested in purchasing this theme and I was wondering: 1) Is Elementor Pro supported as well or im forced to use your theme’s page builder only? 2) Is there any link including your changelogs/updates? I would like to see your progress on this theme. Thank you
Hello,
1. You can use any 3rd party page-builders but the theme specific elements will only be available in our page-builder.
2. Sure, you can find it here: https://support.goodlayers.com/document/changelog-cryptro/
Hi, does login register and subscribe forms work? or do we need to add script for these?
Hi,
You have to add the script for that or may use third party plugin.
Thanks for your interest by the way
