Best way is support forum for quick support. Support for my all themes at the support forum. You can join with purchased-id or contact me via themeforest pm for support forum access. here is not searcable.
Do you need quick support, really ? Please attach screenshots about your requests on email or support forum, message (use add file there) it is important for quick support!
Visit Support Forum | Create an Account
Please feel free to contact us at anytime.
Thanks for interest
Thank you also you can check our this theme Route – Responsive Multi-Purpose WordPress Theme
My Home page is showing up in the blog page. I see there is an article for this in the support form. I created an account on the support form, but it will not let me log in. I tried resetting the password but never get the reset password email.
Would love details on how to fix the home page not showing up at the top of the blog.
Hmm, i can not see your purchased badge?
I may have purchased the item under a different account. For some reason it is not showing up under my downloads either, but I have a license key? I had 2 accounts for ThemeForest at one point and the one account is shut down now so if it was tied to that account I cannot log into it.
Please let me know how to proceed. I need this fixed or else I will have to switch to another theme as this is preventing me from launching.
Oh ok no problem, i trust you, lets reset your password. only leave a message from pm : http://themeforest.net/user/Codestar#contact i will send you new password
I am not seeing where I can send you a private message at? Sorry for all the questions. I see a link to visit the support form which is what I cannot log into.
Uh this link was my themeforest contact form link, you can send mail easyly. ok nevermind. only give me your email address here. i will send you new account info.
I found the section to PM you. Sent you a message. Thanks so much for all the help. Hopefully we can get me logged in.
Ok, sent new account informations.
I got it and am able to log in. do not see an answer on the post from a year ago. I posted on the post. Hopefully there is a known solution.
You can start a new topic. hmm ok no problem, i did reply your message. check support forum
how to include outhers icons in library??? i need to use my icons!!! help me please.
I got your email and answered, check it
I noticed an update, but what changed? The changelog seems to be updated to january
A minor update for XSS Vulnerability, WordPress announce that read more
Is the theme compatible with WP 4.2 version? New vulnerability attack is on wordpress.
Please let me know.
Upgraded to the latest version, but realised that it was no longer responsive. Even though I checked the responsive option in the settings.
Please advise. Thanks!
Oh nvm, it works fine now. Thanks!
how do I configure what appears in “top area”? I do not want to appear “Category Archives for …......” in my
Let’s go support forum for quick support. http://support.codestarlive.com/
Is there an option or CSS that will provide for a sticky header so the header and/or menu sticks to the top of the page, Thanks
I can try it for you, Lets go support forum and open a topic about this request.
Hi, does this theme support or compatible with WooCommerce? If not what e-commerce plugin do you recommend with your template? Thanks.
Yes compatible, but there is no custom css for woocommerce, only you can use default woocommerce css styles. BUT I recommended my this best theme for your commerce site http://themeforest.net/item/route-responsive-multipurpose-wordpress-theme/8815770 also take a look shop demo http://shop.routewp.com/
Thanks. I think default WooCommerce CSS should be fine because it’s not primarily e-commerce site. It is an organization site with a store
Ok you know No problem for me… if you have any issue after purchase, contact us via support forum
That’s exactly what I search! Great! Awesome! Thanks for your design talent
Thank you for your nice comment.
Hi – I gave this theme a go and am interested in buying it for a client site, but I would need to disable the custom homepage and use a normal page instead. Is there a way to do that? (I know you can go to Use A Static Page but that just seemed to drag the content across)
Thanks, and great work!
Yes it is possible, why not BUT I recommended my this best theme for your client http://themeforest.net/item/route-responsive-multipurpose-wordpress-theme/8815770 this theme better than cstar.
are you still supporting this theme?
It is comparable with WP 4.4.1
Please let me know and thank you
Yes still supporting this theme, We are answering questions in support forum. and i saw your topic. Lets talk
Also where I can fine information on how to update the theme to the new version 4.3?
You can download latest theme version from themeforest downloads panel and upload it on your wp dasboard themes. Also i can do it for you it is easy for me. Only go to support forum and start a new topic
Demo is down
A minor update about hosting, you can see demo now.
Hi! After months, my customer asked me why gallery disappeared (on latest WP) and why he cannot confirm a woocommerce order… Is this theme compatible with latest WP? I tried latest update but no luck, specially on the gallery… (with previous WP it worked) Thanks!
Yes this theme compatible with latest WordPress and WooCommerce. Try to your 3th party plugins before test it. if you still need help, go to support forum
Ops, I forgot to tell you yesterday… Yes, there were 2 plugins that blocked gallery and woocommerce. Disabled and now everything works Thanks anyway for being there
Wow nice, great. also when you need any help, you know i am ready in support forum always
Blog page has a lot of white space between posts. I double checked setting and there just 12px setting and my page is set under CSTAR settings
Thanks for purchasing, hmm lets check it, register support forum and start a new topic. i can help you quickly in forum…
I want to create auto descriptions category : http://www.sonha.net.vn/bon-nuoc-inox-son-ha/bon-nuoc-inox-son-ha-ngang/danhmuc.html
The theme wp is how to do it ?
This is a pre-purchase question ? I did not understand.
is this and BOXED Layout? ?
Yes sure, it is possible
Btw, I recommended to check our this theme http://themeforest.net/item/route-responsive-multipurpose-wordpress-theme/8815770 this theme better than star. we can say v2 for that.
Hi – I purchased extended support just now, but can’t get logged in. I tried resetting my password but never received the reset email. Please help. Thanks
Thanks for purchasing, Ok lets reset your password. Can you leave an email via PM
Hi – I sent you a PM. Did you get my email? Thanks
Hello?? I really need some help here. I paid for your support. Can you please get my password reset ASAP? Thanks
I am sorry, I was busy a little, I sent your new login information via mail. you can check it now
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