48 comments found.
hi there,
Google maps on my website stopped working. It says “this page can’t load google maps correctly”. How do I fix this? thank you.
Hi there can you share screenshot or video for your issue
I don’t see the option of pasting screenshot here. here is the website: www.baketree.com. Scroll down to the very bottom and you’ll see the map issue. Thank you.
Please share at info@highthemes.com
The MAP page returns the following error:
This page has not loaded Google Maps correctly. Discover the technical details of the problem in the JavaScript console
My website is www.sevillasingluten.com
Thank you
HI there,
You should enter your Google Map API key
Please go to Theme Options > General > Google Map API Key
Hello! I can not see the images from slider revolution on my front page, can you help me please? I can not update the plugin either beacuse i have not the purchase code.
Hi there,
Please send me your WP credentioals via our Themeforest profile. I’ll update your plugin.
I have already managed to see the images on the slider. Another question is: how i put an image on an icon? Also I notice that the arrow button to go top seems to not work on crome on pc and android, can you check it? When you can update the plugin, thank you.
I’ve checked button and it’s working correctly. Please send me a screenshot. I replied your email and attached the latest version of revolution slider.
I do not know how to activate the Slider Revolution plugin that comes included
Hi, After installing the theme you receive a message at the top of your WordPress dashboard to install required plugins, if you didn’t see it, we have included it in our theme package that you have downloaded from Themeforest.
I havent purchase code
Please send me your WP credentials via our TF profile, I will install it.
What is your TF profile?
Hello from Japan. I bought CUTE CAKE Theme. I really like this theme.
I have a question. I want set slider on header. (under the navigation, under the wavy line.) please tell me how to get it.
My Website is here. http://elliellie.comThank you. Ellie
Hello Ellie,
Thanks for purchasing CuteCake. As I see it’s already under wavy line. Would you like to move it somewhere else?
Hi there, when using a shortcode with option adding a picture, it fails to upload. When publishing the image-space remains blank. www.feelgoodshopevent.nl
Hi there, could you let me know which shortcode has issue? In shortcodes, generally you should fill the image url attribute with an image url, did you do it?
I would like to use the shortcode team member. It worked fine previously. No problems using image url before.
[one_half last="no"]
[ht_member name="I'm a person" socials_bgcolor="#0083c1" socials="fa fa-facebook|http://facebook.com, fa fa-twitter|http://twitter.com, fa fa-pinterest|http://pinterest.com, fa fa-linkedin|http://linkedin.com" image="http://localhost/cutecake/wp-content/uploads/2014/04/face.png"]DESCRIPTION_HERE[/ht_member]
[/one_half]
[one_half last="yes"] [ht_member name="NAME_HERE" socials_bgcolor="#0083c1" socials="fa fa-facebook|http://facebook.com, fa fa-twitter|http://twitter.com, fa fa-pinterest|http://pinterest.com, fa fa-linkedin|http://linkedin.com" image="http://localhost/cutecake/wp-content/uploads/2014/04/face.png"]DESCRIPTION_HERE[/ht_member]
[/one_half]
used and did not work. question mark remains in spot image should be
please email us your wp credentials using our profile contact form. We will check it
i’m using WordPress 4.7 could that be the problem?
please register in our support forum, and paste your wp credentials via a private reply. We will check the issue and let you the result. http://highthemes.com/support
Hi there, I’m thinking of purchasing this theme , but would like to know if you have an optional “contact form” with it? or do I have to setup my own?
Hi there, It supports contact form 7 plugin
I just have a simple question, I just to know why the menu on the mobile version won’t work. The site is completely built out but this is the one thing I can figure out. I don’t want to shell out another $30 bucks to get this question answered. I purchased the site and built it on my and now I finally have a question AFTER the license expired, theres gotta be something someone can do. I’ve been very happy with the product up until this point. PLEASE help…
Hi there, please let me know your live website url. I will check it
www.skyeconfections.com
thanks for the follow up. I’m ready to launch but this is the only thing that I found an answer for. Thank you for your response and (hopefully) solution.
Steve
You need to fix two things: first, your logo has an excessive white space that should be cut from the bottom of it. Also you need to update the theme as it has the fix for wp 4.5 js issue.
Regards
Hello I’m interested in buying your theme. I have one question tho. Does it includes woocommerce suport? I haven’t seen “shop” page in the demo
Hi, It doesn’t support WooCommerce plugin.
I cannot register in your support forum. I just bough the theme but your registration page says that my purchase code support expired in 1970!
Hi there, Sorry for the inconvenience, we will fix it asap. Please get in touch using our profile form. I will help you create your support forum account.
Hi, I have a problem with the revolution slidershow in the home page.
I set the home section like documentation, and set the slider in the page, but the slidershow created doesn’t appear.
I really need it work, thanks
Hi – Having trouble installing the image slider. I followed the directions in the documentation but I don’t see steps to install the slider demo. I would appreciate any help you could provide. Thank You!
hi, I have to insert a custom font, and add the code in the functions.php. Where can I find the right functions.php to add the code font?
thanks
Hi there, Please ask your questions in our support forum. http://highthemes.com/support
Hi, I would to add a font, that doesn’t appears in the list of fonts in the wordpress panel “styling options”. How can I add it? It’s possibile to insert a new font and make it appears in the list of fonts in the backoffice? Or I have to add the font with css file.
Thanks
hello, I like very much this theme, and I would show it to the client. is it possible to have a demo?
thank you for the answer 
Hi there, you can check our demo, but if you mean testing the theme, unfortunately it’s not possible.
Regards
How can I change the title of portfolio item ’’portfolio’’ and the ’’Project Details’’ ?
I found it 
But I have still one queastion. How can I set some blog posts on the home page ? like a section..?
Please ask your questions in our support forum.
Will the theme support WordPress 4.3?
Yes
Hi , I bought the theme CuteCake and install , it’s great theme , but when i insert the pototfolio in my template , in web show “Fatal error: Can’t use function return value in write context in C:\xampp\htdocs\Projek Wordpress\Cute Cake\wp-content\themes\ht-cutecake\section-portfolio.php on line 18” , what must i do ? Thanks
Hi,
Please ask your question in support forum and send me your WP credentials there via private reply
http://highthemes.com/supportI bought the theme CuteCake and install the demo is not displayed as it appears on the site for you. With so I’m having difficulty using.
Can you help me?
Where can I download the manual of this issue?
Regards,
Hi there, inside the package that you’ve downloaded, there is a help folder. Please read the help file. We have covered how to setup homepage and navigation just after importing the demo content.
Hi There…I’m curious if you have any plans to integrate a cart into this template down the road? Please advise. Thanks!
Hi there, We don’t have it in our todo list right now.
Sorry
