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29 comments found.

Hi, Why when opened the lightbox, the first image of product is duplicated ? Thanks, Vincent.

Hi, It will display main image + thumbnail images

Please I need your Help!. I can not configure my template Megamenu Custumer Cygnus Kid, every time I try to do it, show me this message: [PrestaShop] Fatal error in module posmegamenu: Class ‘MenuTopLinks’ not found. I install and uninstall, and the same thing keeps happening… What Can I Do?. Thanks, Lu.

Hi, You can create a ticket and provide details. We will check and help you fix it.

I received an email from you: -Hi, You can create a ticket and provide details. We will check and help you fix it….. Unable to access ….! I I have the same problem even, please, tell me: What Can I Do?. Thanks, Lu. ( Cygnus – Responsive Multipurpose Prestashop Theme)

You can follow your ticket


Can I use this theme for a multisite installation with separate subdomains for each category on same server? Will all the plugins work on same installation or not?

Hi, If you buy one license you can use only one domain. You don’t use on multisite. If you want use on multisite you need buy more license.

HI i would like to purchase this theme,actually now am using a demo magento project ,once it finish the work of demo ineed to start working on real project..both projects are is same domain once i purchase this can i use it for both projects?/

i installed this theme,and i add some banner images,but its not showing in front end,i think need to addd one line code at cms->homepage, block type, i dnt knw that code can u help mme??

pls help me yar..

You can open a ticket We will help you install theme

Hello, Following the purchase of theme and installation , I can not seem to view the subcategories as in the example : “wide mega menu dorpdown ” . I do not have the mega menu option. I installed the theme ” food”

Additionally , images displayed in the ” new arrivals ” are really too big ! nothing to do with your model.

Please , help me . Excuse me for my English , I am French .

Thank you in advance .

Nathalie Khayachi

Hello, you can open a ticket and provide detail. We will check and help you.

I opened a Ticket but your system give me back a number #XXXXXXX… I can’t access and the template has a lot of bug. Please write me back and fix the issues. I can’t follow the ticket because I can’t login in your help desk system.

1) The top menu has a bug, on mose over the sub menu start to “flip” and you cant select any voice 2) Banner7 don’t run 3) If you try to open Banner Sequence—>Manage Banner you have a white page.

Please contact me Thanks

Hi, You can check your email get ticket ID. When we respond you. You will get ticket id in your email or you can contact

What folder do I use to upload the 1.9 Magento version? There is on 1.6 and 1.7 and 1.8 and neither are working with my 1.9 version.


You can use theme in folder 1.8 for your website. It is compatble with magento 1.9. If you need help you can contact us

Hi, How to add product in on sale slider , i have already try according to documentation but its not working and one product is add but show duplicate so please help me..

i have already try this method but its not working

Duplicate product show in on sale slider, why?

You can contact us themesplaza(at) and provide detail. We will check and help you

Hello, is this theme available for magento2 too?


We haven’t version for magento 2. You can find other themes for magento 2