Discussion on Dante - Responsive Multi-Purpose WordPress Theme

Discussion on Dante - Responsive Multi-Purpose WordPress Theme

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2915 comments found.

division

division Purchased

I’ve purchased an extended 6 months support but when I try and access support it says ‘You must have valid license in order to access support.’ I have a very urgent support request so please could you take a look ASAP? Thanks

We have responded to your support request!

Thanks,

Swift Ideas

division

division Purchased

I have just updated to the latest version of the theme (also updated all plugins and Wordpress) however the site logo has disappeared and I can’t get it back?

We have responded to your support request!

Thanks,

Swift Ideas

Hello Ed. My purchase code is being declined from support. 60 days of support left. Please could you check it? Thank you.

Well, I tried sending another support request. Thank you.

Looking now!

Thanks,

Swift Ideas

Hi, is the theme compatible with WordPress 6.0?

Hi there,

Yes it is.

Thanks,

Swift Ideas

Hello there!

I’m trying to fix a site that another designer did. I have a question for you:

I have a page where I have several “shop products” widgets for the different categories of food that they have. My client wants the products in each widget to be displayed in a specific order. Can I do this? Because the “asset type” select does not include a “manual order” option.

Thanks!

Hi there,

Apologies for the delay – we are looking at adding this option as of the next update.

Thanks,

Swift Ideas

tesoni Purchased

Hello friend, could you answer the support requests please? You told me not to ask here too, but you stopped answering my support requests.

1 – The products section (portfolio) in the frontend is configured in order of importance in the backend, but it doesn’t work. It assumes alphabetical order of the images and product names. Image attached.

2 – In the portfolio page, only the titles (product names) assumed the order of importance of the products, but the images continue in alphabetical order. Image attached.

Best Wishes

Replying now, apologies for the delay! Please give us patience, as there was national holidays this week.

Thanks,

Swift Ideas

tesoni Purchased

I made a new revolution of the slider with a new name, but it doesn’t show up after changing the name on the homepage. Do I need to change some other document so that the slider is activated with the new name?

tesoni Purchased

ok

tesoni Purchased

Hello, friend.

The documentation is very flawed, and support takes too long to respond. How can we solve this in a faster and more assertive way?

Icon to the left of the title text. You can get the code from here. E.g. icon-cloud The link is broken: https://fortawesome.github.com/Font-Awesome/ Is there a library within the theme?

Thank you

Hi there,

Please refrain from posting the same requests in both the support system and here in the comments – it just adds to the work for us to respond. We are responding to your tickets now.

Thanks,

Swift Ideas

tesoni Purchased

ok

tesoni Purchased

Hi, how can i change – edit the 404 / page not found page…

Replying to your support request for this!

Thanks,

Swift Ideas

tesoni Purchased

Icon to the left of the title text. You can get the code from here. E.g. icon-cloud The link is broken: https://fortawesome.github.com/Font-Awesome/ Is there a library within the theme?

Replying to your support request for this!

Thanks,

Swift Ideas

tesoni Purchased

ok

tesoni Purchased

Hi, how can i change – edit the 404 / page not found page…

Replying to your support request for this!

Thanks,

Swift Ideas

tesoni Purchased

Hello friend, I lost the SAAP portfolio configuration, how do I recover the text and descriptions display mode below the highlight image? Thank You.

Replying to your support request for this!

Thanks,

Swift Ideas

natking

natking Purchased

Please help. How do I fix ASAP. Thank you

Just updated theme and getting error text on homepage & Blog:

Notice: Trying to access array offset on value of type bool in /wp-content/themes/dante/includes/plugins/aq_resizer-1x.php on line 91

Notice: Trying to access array offset on value of type bool in /wp-content/themes/dante/includes/plugins/aq_resizer-1x.php on line 92

Notice: Trying to access array offset on value of type bool in /wp-content/themes/dante/includes/plugins/aq_resizer-1x.php on line 91

Notice: Trying to access array offset on value of type bool in /wp-content/themes/dante/includes/plugins/aq_resizer-1x.php on line 92

Hi there,

Please check if there are any posts, that do not have an image set (with thumbnail set to image type). We will resolve this for the next update.

Thanks,

Swift Ideas

tesoni Purchased

Hello friend, which PHP and WordPress version do you recommend for installing my Dante theme?

Hi there, ​ ​We recommend the latest stable of both! ​ ​Thanks, ​ ​Swift Ideas

My site broke tonight and installed the latest version to try and fix it but I now need a Dante Framework plugin but your websites seem to be down and the installation fails. What do I do?

Hi there,

Latest download link for Dante Framework can be found here: https://kernl.us/api/v2/public/temporary-download/622b19eb65d99b2369d2f589

Please let us know if you have further issues!

Thanks,

Swift Ideas

tesoni Purchased

Hello friend, does this theme have any builder similar to WPbakery, King composer etc?

Hi there,

Yes it does, it has our own builder – but you can also use standard WPB (included) if you’d prefer.

Thanks,

Swift Ideas

regole0

regole0 Purchased

Is the theme compatible with WordPress 5.9?

Hi there,

Yes it is :)

Swift Ideas

How can I delete social sharing bar at the end of articles?

Hi there,

There is an option on each post to hide the social sharing – and you can set the default to be disabled in Theme Options > Default Meta Options.

Thanks,

Swift Ideas

I can’t enter in widget section! message: Error thrown

Call to undefined function dante_aq_resize()

Hi there,

Please install this plugin for the meantime: https://wordpress.org/plugins/classic-widgets/

We are working on an update to resolve this issue.

Thanks,

Swift Ideas

I’m using a Portfolio block on a page and have the Category grid showing above the items. How would I add a Search box to this grid? Either above, below or at the end of the Categories?

I know I could add a Search Block above my Portfolio block but just wondering if it is built-in somewhere and can be incorporated into the Portfolio block.

Unfortunately that isn’t currently possible, as the search function triggers the standard WordPress search. It could be done if you could find a plugin that allows a search form with specified post type, then you could have the search button trigger a results page with only Portfolio items.

Thanks,

Swift Ideas

Okay, well a standard WordPress search would be better than nothing and would still work. How could that be implemented?

Thanks

We’d recommend a plugin such as https://wordpress.org/plugins/add-search-to-menu/

Then you can add a search shortcode above the portfolio.

Thanks,

Swift Ideas

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