After last update (I guess) I can’t see the option “slideshow” from the jetpack gallery options, still see the type=rectangle and others but no slideshow and I suspect it comes from the theme, am I the only one ?
Not sure what you are referring to – I would suggest raising this with Jetpack support.
- Swift Ideas
Any feedback on why Google Maps is missing from the pages? See example: http://tone.ink/company/contact/
Please make sure you have the latest update, and that you have provided a Google Maps API key in the Theme Options > General panel.
Hey there, The accordion function is not working anymore. What’s wrong. Example: http://www.portuguesewithcarla.com/book-a-lesson/.
Doesnt even show headers anymore.
You have a css declaration somewhere which is hiding it – https://www.dropbox.com/s/3s0zuvmrawp42p9/Screenshot%202017-01-17%2000.54.45.png?dl=0
Autoptimize’s above the fold options were to blame. Thanks.
I’m re-building my homepage.. could you tell me how i could create a transparent header (logo/nav) with an image behind (like the ‘naked homepage’ in the demo – but i’m using an image, not a video).
i followed the instruction on http://www.swiftideas.com/knowledgebase/replicating-the-demo-naked-header-example/ but it says ‘This functionality is now built in as a page meta option in Dante as of v2.70’ though I can’t see how/where?
could you point me in the right direction?
Sure, just see the following:
That is visible below the content editor on a page.
Hope that helps!
Hi, I would like to create a “Galleries” page with single pics from the galleries I’ve created. You click the pic, it opens the related gallery page. I can’t find a way to do it but it’s surely possible. What am I missing?
You’ll want to use the “Galleries” asset in the page builder, this will create a gallery of galleries.
Hope that helps.
Thank you for your quick reply. Could you show me where it is? Looks like I can’t find it. Thank you.
Apologies, was mistaken with the theme you are using. It is only possible in our more recent themes currently, but we’ll add this to the request list for Dante, so that we can bring it to you as soon as we can.
This comment is currently being reviewed.
Swift page builder not show in Dashboard
All support is provided through our support forum – http://www.swiftideas.com/support . This will allow you to view knowledgebase articles, search existing topics, and if you are still stuck then you can post your own topic and receive support from our super helpful support team. Please log a topic with a link/login if needed so that we can look into it for you.
Register – http://www.swiftideas.com/wp-login.php?action=register
How to find your purchase code – http://www.swiftideas.com/how-to-find-your-purchase-code/
Already post on support forum but no reply
We will reply asap.
Loading the slider by ID within the Meta options. However, the page builder element and shortcode produce the same results. Essentially nothing shows.
Can you point me in the right direction. Worked all the way up to the updates of the theme and LayerSlider.
Are you still getting this issue? Just checked your site and all looks fine for us.
Yep, got it fixed. Thanks.
Great, glad you sorted it
Hi, my “Promo Bar Options” isn’t working.
I put on in theme options but not appears.
How I put this in my theme?
Please make sure that you don’t have the “Remove promo bar” option enabled on the specific page that you are looking at.
Good afternoon Envato team. Ever since updating WordPress, Visual Composer and the Dante theme, I can no longer edit pages with the visual composer. Everything is fine when I create a new page, but even here the VC randomly stops working at some point. I hope you can help me with this issue, as it is crucial to get this fixed as fast as possible.
Please can you try disabling all other plugins, to see if there is a conflict? If still no luck, please email us via http://themeforest.net/user/SwiftIdeas with a link/login and we’ll take a look.
Why on earth has my page title become an option I cannot seem to remove after the last update? I turned off the show page heading in the default meta options and also on the meta options for each page, yet the page title is now appearing on all pages with no way to turn this option off.
I can switch between standard and fancy, but I cannot turn them off.
I have also turned off all the plug-ins that weren’t shipped with the theme. So I know it’s not a conflict between plug-ins.
The site in question is http://fdiforearmcrutches.com
Every time I update this theme I get one problem after another. This is the last time I ever let a client pick a theme developer. I am seriously unimpressed after fighting with this thing every time it’s updated, after having made zero changes to the content or customization.
Just checked your site, and can’t see the page title on any of your pages? Double checked the previous update and nothing was changed to do with the page title.
We understand that issues can be frustrating, but please don’t immediately assume the issue is caused by something we’ve done. Either way, we are always quick to assist.
Hi, I have a problem. In the main menu, the sub-menus are too short and cut the text. Where can I change their size? Thanx.
Please drop us a link to your site where we can see the issue, and we’ll provide some custom css for you.
Hi, the website is under construction. How can I send you the login credentials as a private message?
Send us a message via the form on https://themeforest.net/user/swiftideas
The layer slider/revolution slider and header option do not work together. There are options for both of them to be placed on top of the page. However, the slider is always placed on top. If you place the slider within the content you have padding issues if you want it to extend to the end of the page.
Can you provide a link to the page where you are having padding issues, for us to check?
Are you looking for the slider to appear below the page title?
correct, i want a slide to appear edge to edge and below the page header
No problem, simply replace the contents of header.php with this – http://swiftideas.d.pr/o7Nb/36NFMBxU
That will sort that for you!
There is no place to put the designation of a team member without adding it to their name. The only options it gives you are socials and contact. There should be an obvious area to add their designation and it should show up either after their name or just under it
Under the “Team Member Meta” – you can add the member’s position:
position and designation are to completely different things for example in an accounting firm an individual can have the position of partner and their designation is CPA, CA, CMA, FCA etc.
Ahh apologies for the confusion. Currently we don’t have a specific field for designation, as it’s not something that has ever been asked for. You could optionally use the position as the designation field if that would work for you? We can consider this as an extra option for a future update.
i would prefer to have them as separate fields. Can you please tell me the pages that control the page and i will adjust them manually
The output is within /swift-framework/page-builder/builder/shortcodes/team.php
How to remove space between header and slider. I’m facing the issue after applying revolution slider I don’t know why there is white space. Your swift response is highly appreciated.
In the page meta options, check the “Remove Top Spacing” option – that will remove the space.
Thanks for your reply.After check remove top spacing, still there is white space.
Just checked and it’s definitely removed – try hard refreshing the page?
Sorry! And thanks yes it’s removed
1. How to adjust the height of fancy header?
2. How to remove standard page header.
1) You can adjust this css:
padding: 120px 0;
Increase or decrease the padding value as you like.
2) Add this css:
I don’t know why but the whole CSS is messed in my site and I didn’t play with any theme original CSS kindly provide me a solution.
in my theme linkedin and facebook link problem default link same as my domain but twitter seems fine. when i set my fb page url the it looks like epla-labs.com/pagename
please give me a solution. I’ll be thankful to you.
What issue did you have with that css? Are you sure you copied it as seen above? May be best for you to log a support topic with a login so that we can take a look.
Can you provide an example of the link problem?
when I click on FB icon the default link set on my domain name.
Kindly check the URL and tell me how to fix it.
You need to enter the full FaceBook URL, including http:// into the social profile field.
Please fix this error: Undefined index: sidebar_width in /themes/dante/page.php on line 11 – This error has been there since version 2.7. I think it can be fixed in the code instead of suggesting suggesting users => define( ‘WP_DEBUG’, false );
Thanks – we’ll address this in the next update. If you save your theme options, that should also resolve it.
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