2667 comments found.
Hi guys! I figured out that since v3.3.40 we don’t have layerslider updated. The current DANTE version offers layerslider v6.2 (and this version contains a security vulnerability). Any suggestion?
Hi there,
Have you tried updating through Appearance > Install Plugins? We’ll be sure to include the new version in the next update.
Thanks,
- Swift Ideas
Yes, I’ve tried. But there’s no update package available 
Please try again shortly, we just refreshed the build for update.
- Swift Ideas
Thank you guys!
No problem, happy to help!
- Swift Ideas
Hi guys!
Still not able to update via “Install Required Plugins” panel. I see the alert of a available version (4.6.0), but after clicking in the plugin update button, I receive a fail response that says: “Update package not available.”.
Hi there,
Have you tried removing the plugin, and then installing it again? If not, it will be provided in the next update through ThemeForest.
Thanks,
- Swift Ideas
Hi Ed / Team Swiftideas,
Thumbs up for your awesome theme!
Quick question: when looking at the demo site (dante.swiftideas.net), I do not see Dante’s default HTML comments in the the page source, e.g. <!-// OPEN HTML //-> etc. How can I replicate this without modifying the core theme files?
Thanks in advance! All the best, Alex
Hi Alex,
Without editing the files, the only way we’d suggest would be potentially using the Autoptimize plugin, and enabling the HTML minification option.
The demo theme version isn’t the latest release, hence why they aren’t seen there.
- Swift Ideas
Hello, I realize support is over for this item. Just wanted to make you aware of a code conflict with WP 4.8 I am working through.
Warning: fopen(CMTT_PLUGIN_FILE): failed to open stream: No such file or directory in /home/aa/domains/aa.com/wp-includes/functions.php on line 4785
Warning: fread() expects parameter 1 to be resource, boolean given in /home/aa/domains/aa.com/wp-includes/functions.php on line 4788
Warning: fclose() expects parameter 1 to be resource, boolean given in /home/aa/domains/aa.com/wp-includes/functions.php on line 4791
Hi there,
Please try disabling any plugins you have active. We have tested 4.8 locally with the latest theme version and cannot see any of those warnings.
Thanks,
- Swift Ideas
We are having a problem with the page builder not loading content (on the edit screen) after we updated to 4.8. We went back down to 4.7.4 and the page builder started working again. The content shows fine on the front end, but the backend says, “Welcome to your visual preview area…You don’t have any content at the moment.”. Do you have any estimate on when you will release an update to fix this issue? Thanks
Hi there,
We are in the process of pushing an update which resolves that issue – it should be available via auto-update and through ThemeForest within the next 6-12 hours.
Thanks,
- Swift Ideas
Awesome, and thanks for the extremely fast response!
No problem at all 
- Swift Ideas
Hi again, I did go ahead and make the update to the theme (3.6.60), but I am still having the same issues with the page builder not loading any content. I did try disabling all plugins, but there was no change. Any chance there will be an additional update? Thanks
Sorry, the version I updated to is 3.3.60. I am on WordPress 3.8. Thanks
Do you mean WordPress 4.8? Please make sure you clear your browser cache – let us know.
- Swift Ideas
I’m sorry, yes, I am on WordPress 4.8. I have cleared all caches and still have the issue. Thanks
Can you double check any other plugins? We have tested the latest version here and can confirm no issues with WordPress 4.8 so we can only assume something your end. If you are still having issues, we can take a look if you send us a login.
- Swift Ideas
Hi, I have disabled all plugins, but I am still having the same issues. Is there an email I should send my login to? Thank you!
Please await the update we will be releasing in the next 6 hours or so, that should resolve any outstanding 4.8 issues. If you still have issues after that, please let us know and we’ll look further.
Thanks,
- Swift Ideas
We are slightly delayed on the update as we want to make sure all issues are resolved before we send it out. We will do our best to send it out within the next 12 hours or so.
Thanks,
- Swift Ideas
Hi, sorry to be a bother, but we are still having issues with the page builder and need an update urgently. We now have an issue with the page not saving changes as well. Do you have a new ETA for an update release? It has been almost 24 hours now. I appreciate your support with this.
Apologies for the delay, we are still working on resolving a few issues and didn’t want to release something not ready for public use. If you email us via https://themeforest.net/user/swiftideas , we’ll happily send over the release build as soon as it’s ready.
Thank you.
- Swift Ideas
Hi, I left a message at the link above, but have not heard anything back yet. Is there an ETA on the new update? I see that the changelog has updated, but the download from Themeforest is still on 3.3.60. Unfortunately, this is very urgent as we cannot make any updates. Thanks
We are waiting on ThemeForest approval, should be within a few hours. If you need sooner please email above and we’ll send it over!
Thanks,
- Swift Ideas
I was able to get the update through auto-update in the dashboard. It looks like things are working now. Thanks for all your work on this.
Great, happy to help.
- Swift Ideas
I just updated my theme to the latest version. WP version is 4.8. Everything was going well until I updated the theme to the latest version. Now, every time I try to change one thing on any existing page all of the formatting of text, images – everything – is completely stripped out of the page. I had to restore old pages. No changes I do save in the page builder anymore! What is going on? I have to get these changes done tomorrow and I cannot do anything now without destroying an entire page setup.
Hi @jbensous,
This is a conflict with the latest WordPress version – we have an update that will be released in the next few hours to resolve it.
Thanks for your patience.
- Swift Ideas
Love your theme. We’re in the same boat. WP ver 4.8, despite the latest theme update, has rendered SWIFT page editor uneditable. Good news is that saves or restores don’t affect the content, but we do have edits pending. Grateful for your help!
Thanks for the kind words! Have you done the latest auto-update? (v3.3.61)
If so, please clear your browser cache. We have tested this thoroughly locally, and can no longer replicate any issues with the 4.8 update.
Thanks,
- Swift Ideas
hi there, i got a little problem, i build a shop with main categories und subcategories, if im clicking on a product from a subcategory the related products shows all products from the main category. so what i want is that the related products are from the same subcategory, any ideas?
thanks a lot!
Hi there,
Maybe try this plugin? https://en-gb.wordpress.org/plugins/custom-related-products-for-woocommerce/
- Swift Ideas
thanks for your answer, with this plugin i just can choose single products to be related, we have over 1000 products, i want to define the whole subcategory to be related with a product in this subcategory.
Hmm ok, well this would be a question for WooCommerce support, unfortunately, it’s not something we have looked into before and isn’t within the scope of the theme to provide this functionality.
Thanks,
- Swift Ideas
