297 comments found.
Hello Support
Can you please reset my license from existing website. I need to activate on different website. Is there any option to do it from dashboard?
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Great, Many thanks for you prompt action.
You’re welcome 
Hi, Please reset the purchase code to use new site
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Hello. In the features list you state that this theme already has WC Marketplace installed. Is WC Marketplace the same as WCFM Marketplace? I take it is the basic plugin and I will have to purchase further add-ons for this? Thanks.
Hi,
First of all, thank you for your interest in Dealsdot.
WC Marketplace(MultiVendorX) is not same as WCFM. You don’t need to pay extra to use the theme.
If you need further assistance please let us know.
Best Regards.
Thanks for your prompt response. Can I use WCFM instead of WC? Without any problems?
You’re welcome.
The theme is not compatible with WCFM.
If you need further assistance please let us know.
Best Regards.
Good afternoon, I bought the theme, but I have a problem displaying the supplier’s logo on the store page, which is broken.
Not specifically, in the div class=”store-box” the SRC with the image URL is blank
I keep getting. There has been a critical error on this website.
Hi,
Can you contact our suppor team, please? They will gladly assist you.
Click Here To Get KlbTheme Support
We look forward to helping you!
Best Regards.
im interested on your Theme but last few Updates no changes, only Plugin updates.. will comes more features? It’s possible to test backend to see Theme is compatible for my business?
Hi,
We don’t have a plan to add more features for the theme at the moment. Unfortunately the admin demo is not available.
If you need further assistance please let us know.
Best Regards.
Dear, installed successfully on my domain but didn’t work 80% didn’t show any product photo like demo theme.I bought one year ago but for busy didn’t run/install my business. now I want to install this theme on my domain.But didn’t work. theme is Broken and/or stylesheets missing. I need support .please help:my whats app number:+880130385149438
I Uninstalled theme & I triying to reinstall but The theme installation failed. I couldn’t get any support yet.
I have just confirmed from the support department and they said that they already replied to your mail.
Best Regards.
Hi, We just purchased the Theme, how do we install the demo content?
The theme installation failed:
Can you help please?
Hi,
You can install the demo data from Dashboard > Appearance > Theme Setup.
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you.
Click Here To Get KlbTheme Support
We look forward to helping you!
Best Regards.
Is it easy to switch to it from Clotya?
Hi,
The themes have different widgets. So you need to customize the site.
If you need further assistance please let us know.
Best Regards.
oii comprei a muito tempo o tema porem fui usar só agora e quando fui ativar o codido de ativação ficou preso no antigo wordpress que inclusive nao tenho mais acesso como eu faco? teria como redefinir o codigo de compra pra mim por favor?
any chance to have a website with this template like: 1 product with auction option or buy now, or 1 product auction only, 1 product buy now only. is that possible? the only vendor will be me, so i will add products for sale.
Hi,
First of all, thank you for your interest in Dealsdot.
Unfortunately the feature is not available at the moment.
Best Regards.
Quite disappointed as theme lacks customization and not optimized for different devices like IPad. How to apply for Refund?
Hello I’ve installed the theme but never had been used, few days ago I install a demo site to check if it works and well, it works hahaha, but now I have bought the domain and I want to install it there but the code says “Purchase Code Registered Before” how can I used again? 
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
hi interested but have a few questions 1. can i approve / disapprove vendor registration? 2. are commissions automatic to admin after sale? For example: vendor 2 makes sale off site > vendor 2 receives money / paid > automatic commission goes to my admin payment method? 3. can we customize header colour? 4. is the Amazon-like commission functionality included in the template? Or do I have to use a plugin?
Hi,
1-) Yes. You can control the registration.
2-) You will receive all money and you should make the payment to the vendors.
3-) You can change the header color.
4-) We don’t have a feature for that at the moment.
Best Regards.
Hello I would like to now if the admin can prefill products (import would be even better) that any vendor can eventually add to their shop in case they have some pieces.
Let’s say I am the admin of the website and enter a set of book products with their own ISBN; then any library that subscribes to the website can browse/search the existing product (entered by the admin) and eventually book and add it to its own shop in case they have that, specifyng the quantity available in their shop.
Hi,
First of all, thank you for your interest in Dealsdot.
Unfortunately we don’t have the option at the moment.
If you need further assistance please let us know.
Best Regards.
Hi,
There is no option to remove the old site license code and use the theme for the new site?
Would you please help me on this.
Best regards.
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Hi,
Please reset the purchase code from the current site. I have done working on the demo site. I now would like to register the purchase code with the actual site.
Best regards.
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Hi,
I thank you for your super fast response.
Regards.
You’re more than welcome
please tell me how i can make it rtl ?
Hi,
You can change the site language to activate RTL. (Dashboad > Settings > Reading)
If you need further assistance please let us know through our support system.
Best Regards.
sorry but that dose not work … can you help me to make it with RTl style .
Hi,
Can you contact our support team, please? They will gladly assist you.
Click Here To Get KlbTheme Support
We look forward to helping you!
Best Regards.
MercadoPago connect compatible?
Hi,
The theme is fully compatible with WooCommerce. You can check the following article for more details;
Best Regards.
Hi,
Can your theme be setup for no cost deals? e.g. Deal seekers would add a deal to their cart, but upon checkout, no payment required. Issue the deal seeker a voucher that can be redeemed at the merchant location. The merchant would collect all fees at their location.
Hi,
First of all, thank you for your interest in Dealsdot.
We don’t have the option at the moment.
If you need further assistance please let us know
Best Regards.
I need deactivate my license and use it for a different website, the old site no longer exists?
please support thanks
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
thanks
You’re welcome
