59 comments found.
Can u please answer my ticket and fix this theme? It is not working proparly anymore
how to set popular store in our website by our self ? is any option please comment here thankyou
Hi,
You can use the shortcode that mentioned here.
http://coupon.cactusthemes.com/doc/#shortcodes_popular_store_listingBest regards,
[PRE-SALES QUESTION] – can I make it to work in a way that some coupons are available to everyone, some coupons to registered member only and some to the VIP group only. can I have something like this?
Hi,
Sorry, that is not support by default. We will provide you the custom work if you are interested.
please let me know what would you be going to charge for such custom work?
Does This template supports one-click demo installation
Yes, we support that.
Hello Support: I want buy your theme, but i want confirmed that, this theme has been included coupon theme? If yes kindly tell me. Can you give me a demo for only 2 hours? Actually i want try it by himself. Because some months ago i have buy a theme but his theme not included plugin. My website is already in running on word press theme, i have bought this theme 2-3 years ago but this theme facing many problems. So can you give me Guaranty this theme can’t give any error or problem after some time.
Kindly reply me soon as soon possible Thanks info@theimtech.comHi,
Thanks for contacting us.
Unfortunately, we can not provide you the demo’s backend access. I am not sure about this question: “this theme has been included coupon theme”.
Can you make it clarify?
Best regards,
Hi, I have seen the demo. Is it possible that to obtain the coupon code (or print code) the visitor must put his email? If this is not available, can you make that custom code? Which would be the cost? Thanks, Francisco
Hi,
Thanks for contacting us.
Yes, we can implement that via a custom service. To request a custom job, please open a ticket in Customization Work here. We will check in detail and give you a price quote.
http://support.cactusthemes.comBest regards,
I will only share coupons and deals (Affiliate link). I will not sell anything. Do I still need to use woocommerce?
No,
Woocommerce is not required in that situation.
Best Regards,
Dear Auther, i already buy this theme and it is not working properly Please help me in this your Demo .zip is not working. Kindly provide me the demo import file so i can run that and use the full option of theme.
From last 2 days i made 2 tickets but no one reply on that PRIVATE TICKET #2284818 and other Ticket no is PRIVATE TICKET #2282567
Hi,
Sorry for any inconvenience!
We just got back to work after our Lunar New Year holiday!
We gave you the solution in your ticket. Please follow it.
Best regards,
Hello,
When will you update your demo by correcting the problem with the “GET CODE” button because I would like to see what it gives before buying it?
Thank you
Yes, we will update it in next few hours.
Best Regards,
I am considering to buy this theme. But the pop-up is not working in your demo when you click on ‘Get code’. In a discussion above you are requesting someone to open a ticket to get a fix. Has this problem been solved yet? I only want to buy the theme if this bug has been fixed, or if the fix is mentioned in the theme documentation.
Hi,
Yes, we already fixed this on the latest version.
On our demo, we are going to update Wordpress to fix it also.
Best regards,
Hello. I need to generate and sale promo codes. Does your theme make it possible? Thanks a lot.
Hi,
Sorry that our theme does not support that.
Best Regards,
Hi,
Unfortunately, we do not provide admin access. Thanks for your understanding!
Best regards,
The pop-up for coupon code gets blocked again in the newest version of Google Chrome (76.0.3809.87 – Tested on Mac).
Thanks for notifying us.
We will check it.
Best Regards,
When can we expect an update?
It’s taking 3 months already…
Hi,
Sorry, we already updated this two months ago. Please try download our theme and update for your site.
Or please open a ticket so we can help you update theme.
http://support.cactusthemes.comBest regards,
v1.7 is the latest version that I can download and it still has this problem…
Hi,
Can you open a ticket so we can give you the quick fix?
Best Regards,
Hi, the pop-up for coupon code is blocked by Google Chrome browser. Please advise solution asap. Thank you.
Hi,
We do not face that issue. Can you provide us your site URL so we can take a look?
Best Regards,
Hi, Please see the link: https://imgur.com/xy56JpE (same with my site). It just happened yesterday.
Thanks, we wil check it.
Best regards,
Hope can have the solution at the soonest. Thanks
Hi,
We just released a new version to fix that. Please update for your site.
Best Regards,
Waiting for a fix to make it work with WP 5.2.
Hi,
Thanks for your patience!
We are going to release the new version for fix it shortly. If you are in a hurry, please open a ticket so we can give you the quick fix.
Best Regards,
Hello there,
I want to make a change to the url structure. Could you help?
available url as like this;
“https://domainname.com/store/storename”
I want it like this; “https://domainname.com/storename”
so i cant delete ”/store/” permalinks. I can change it in admin panel any word if i want. but I can’t delete it completely store permalink.
If i edit “slug” settings blank in the admin panel, the “store” permalinks will continue to.
Thanks
Hi,
Please open a ticket here so we can check and help you better. Thanks.
http://support.cactusthemes.comBest Regards,
After I upgrade too wordpress 5.2, the “Get Code” button in Decoup theme is not working. Kindly assist to fix this issue.
Hi,
We will fix it soon. In the mean while, please temporarily downgrade your WP to previous version to get it works as before.
Best Regards,
Hello Support, I want buy your theme but first i view your dashboard and test for one day. Because i need coupon Plugin bultin. Kindly reply me soon as soon possible. Thanks
Hi,
Sorry that currently we have not supported testing from backend. Thanks for your understanding.
Best Regards,
As per your document i installed theme but when i install sample data its showing old data only
So please provide .xml file i can easily upload sample data and it will work
this is 3rd time message but you guys are not supporting us.
Why we guys are not supporting us??????????????
Hi George,
your support is very slow
I downloaded “http://decoup-unyson-backup-restore.zip”
step wise process done like this.
1. http://decoup-unyson-backup-restore.zip" i uploaded at plugin and activated
2. Decoup > sample Data > installed (after installed sample data also my website like this http://www.tezcoupon.com)
3. Tools > Import > WordPress(Run importer)
So much difficult to install your theme any video or send me step by step process
Make it any video it’s better because no one ask again again brother.
if you want to my website login credential i will give you i installed theme last 4 days back still no use bro try to understand my side also and solve this problem.
check my website http://www.tezcoupon.com
i want to my website like this http://coupon.cactusthemes.com/
NO USE BRO THIS ONE ( Sample Data and One Click Install ) SINGLE CLICK
TRY TO UNDERSTAND MY PROBLEM AND SOLVE THIS PROBLEM
IF YOU WANT TO CHECK MY WEBSITE I WILL GIVE YOU MY LOGIN DETAILS.
Thank You,
Surya
support please
Dear, We would like to sorry for late reply. We are having Lunar New Year now. We will back to work on next week. Please paste your ticket here then I will let my tech take a look at your case. Thanks for your understanding. Regards,
Gentle Reminder
i raised ticket but still i didn’t get any support from your side. Recently i purchased this theme i am unable to install sample text i asked to send me .xml file then only i am easily install sample text provide sample text.xml file
my email id surya.designer04@gmail.com send me file to this email id.
already 24hrs completed what is the support ? this is the your support ?
Hi,
Sorry for the delaying due to we are on TET holiday. We just supported you to import sample data. Please check your ticket.
Best Regards,
