This author's response time can be up to 1 business day.
Amazing Service!! 5 stars!
Thank you for your comment
under advanced setting I trying to setup coMING SOON PAGE.
It does’nt activate it.
Offline Settings: Show coming soon on.
I saved it am I missing anything?
actually the coming soon feature for enable counting, but if you want offline line your site then go to site > global configuration > site and make it offline.
Which css file or pHP I have to go in to edit that?
hmm you want to change template information? check your support ticket.
Can you tell me where i go edit and contact page 3 information?
go to components > contacts > for contact information (such as address, email, phone etc ) and for map go to modules > find map which position in slider.
installed the sample content and does not enter or the site or the administrator, see the error below:
Fatal error: Uncaught exception ‘RuntimeException’ with message ‘Library path DIR cannot be found.’ in /home/megavoipte/public_html/libraries/loader.php:251 Stack trace: #0 /home/megavoipte/public_html/libraries/kunena/bootstrap.php(19): JLoader::registerPrefix(‘Kunena’, ‘DIR‘) #1 /home/megavoipte/public_html/administrator/components/com_kunena/api.php(38): require_once(’/home/megavoipt…’) #2 /home/megavoipte/public_html/plugins/system/kunena/kunena.php(28): require_once(’/home/megavoipt…’) #3 /home/megavoipte/public_html/libraries/joomla/plugin/helper.php(194): plgSystemKunena->__construct(Object(JDispatcher), Array) #4 /home/megavoipte/public_html/libraries/joomla/plugin/helper.php(125): JPluginHelper::_import(Object(stdClass), true, NULL) #5 /home/megavoipte/public_html/libraries/joomla/application/application.php(229): JPluginHelper::importPlugin(‘system’) #6 /home/megavoipte/public_html/includes/application.php(116): JApplication->initialise(Array) #7 /home/megavoipte/public_html/index.php(30): JSite->ini in /home/megavoipte/public_html/libraries/loader.php on line 251
Hi please update your php version so it’s work fine.
My hosting uses PHP 5.2 and I’m installing degree-quickstart-packagej25. In the description of the template does not say which version of PHP should be installed, if you can not fix me return the purchase money.
sorry you misunderstand, actually it’s not my template problem, if you install the template separably it’s work perfectly. but it’s need for kunena forum (please look at error file path). anyway php version update not so much complex, just send a support ticket your hosting provider they give you solution for that. hope you understand it
My ISP does not update, but I’m sticking with them, which the correct version of PHP to work? But you can disable QuickStart for Kunena forum will not use forum. thank you
I received a response from the ticket and they do not update the version of PHP that is PHP Version 5.2.17. How do I install quickstar without Kunena Forum? thank you
ok no problem send me a support ticket: http://bdthemes.com/support with your ftp and joomla access so i can fix your problem.
you can not send me a version without the Kunena? After a problem with the site and I need to reinstall the template and do not know what you did to fix the problem. thank you
yes i will remove the kunena from your site, if you send me access, so you no need to install it again. you will get the demo look just without kunena. if i send you that, i will do that exactly same things. hope you understand.
Friend, you put in the description Kunena 3.0 which needs PHP5.3 but joomla 2.5 runs on PHP5.2. You should put the QuickStart will only work on PHP5.3, then I would not have bought. Tomorrow we will have to change hosting company and QuickStart’s the same mistake as you’ll find to fix the error for me again? If you tell me how to solve ok, or post a link of a QuickStart without Kunena 3.0 for me to download. I hope you understand my situation. thank you
ok send me a support ticket: http://bdthemes.com/support so i can send that over there.
How do i Edit the toggle ROCKSPROKIT list on the HOMPAGE BLOG
i am inside the k2 module list…I see various options displays but I can’t tell where to edit the title and the content.
roksprocket list item coming from k2, so if you need to edit them then you need to go components > k2 and edit item.
Thank you!! You guys are great!
Please, bdthemes help sort..this…after purchase…why sell. when it’s not totally working?
Hi sorry for you misunderstand, i can’t access your link, i can’t understand what’s problem show there? can you send me a snapshot in my support system? http://bdthemes.com/support
Can you please check my Contact Form ticket!
I’m having a bit of trouble installing your template onto my web host server. I have followed the instructions here: http://www.docs.bdthemes.com/basic-instructions/joomla/quick-start-package-installation-joomla/installing-template/
But after I finish, and remove installation folder – the “Site” and “Administrator” links do not work—> error 500 code.
Is there a way to remedy this? I have opened a support ticket already.
check your support ticket please.
Replied to response – still need help, thanks!
How do I fix the TOP A, TOP B and leave visible? thank you
what you want exactly? can you share your screenshot please? and please use support system for get proper support: http://bdthemes.com/support/
Are you still offering support for this theme?
Hi there, Ticket #396 has been updated by “admin”. To view this ticket click the link below: Issue with Degree Creative Template Ticket updates: Owner: Anybody ? admin, Status: new ? open Comment: Can you share your site link and administrator access so i can check there any script error or not? Regards, BDThemes Support Center
Have had no reply since July 23.
I sent site link and admin, now bdthemes.com, is down?
Please advise, thank you.
Hi sorry for that actually some how skip your ticket, and site down for upgrade security issue (installing ssl, sitelock, virus scanner etc for better experience), so in that time please send your issue via my profile page.
You can view and reply to the message at http://themeforest.net/item/degree-creative-and-responsive-joomla-template/discussion/4887416?page=2&filter=All%20Discussion#comment_4432691
Do not reply to this email.
ticket #396, I provided access to the admin.
Were yo able to access the ticket #396?
Please answer my ticket number:
Have you fixed safari Menu bug yet? It has been 3 weeks?
I am on holiday (Eid Mubarak) , soon you will get the update.
Can you please fix menu Safari browser soon as I am publishing this sTuesday late night.
This should be the first priority as os many people having the same problem.
Please answer my tickets 493, 434
please answer my tickets
sorry for delay i will answer today.
atleast give me some updates.
you are killing me here….The logo resizing and Menu displaying on the second line safari browser makeing the page look broken. i am really screwed please fix this right now as they are expecting to publish it tonight.
My post page is displaying the wrong background image….PLEASE HELP
Also, tell me where is core css filE. I LOSE MY CUSTOMIZATION every time when I change the template settings:/
We could have a drop down menu which is used for the MOBILE design display starts from the size for 960wide. That will resolve my logo issue. Can you tell me on my ticket and tell me where should i go to add that functionality. PLEASE
You forgot to mention me where the core css file is that i CAN ADD My custom changes that I ADD MY OWN codes downLOADING the shortcode and master files from the server. so I don’t keep loosing them when I change any settings on the admin panel.
I already working for logo responsive issue, thanks for your suggestion. also i will add custom css functionality.
How soon the new upgrade is expected?
logo, admin font issue and custom css issue already fixed now working for IE8 compatible
Did you check on safari BROWSER? Also, can you please answer my ticket and provide me logo code in there.
i could not find your safari issue, it’s working well and i was share a snapshot via support ticket, you did not check that? wait for logo code for logo code because you need to update your template for that.
I am using safari version 6.0.5…click on the top level menus not the submenu.
update template will be solve your issue.
hi ,, I will buy this template but there is problem in menu ,, ( sub menu )
when the item in the menu be last ,, and there is ( sub sub menu ) the menu still open right ,, but must open left ,, because when open right the sub menu hide .
hmm i will check that issue and fix it soon.
i have a Problem, when i click in the template manager on Degree-Default the explorer begins to load but nothing happens than! Why i couldn´t set up the template?
Greetings from Austria
Please open a support ticket with site link there: https://www.bdthemes.com/support/ so i can check what happen there?
I have problem with resize function in Internet Explorer. Template don’t resize it photos in the article or photos in the module (News show pro).
I wrote ticket but You don’t comment it.
I like to know how would you clone the entire site with my custom setting to another joomla site.
Do you have any documentation or instruction or advice how to do this?
Check there: http://docs.joomla.org/Copying_a_Joomla_website
Quick Start Package 2.5 is not working.
Sure please make a support ticket there with ftp access: https://www.bdthemes.com/support/
also you can check the installation guide: http://www.docs.bdthemes.com/category/basic-instructions/joomla/quick-start-package-installation-joomla/
I need to open a ticket and pass data from my ftp to only install your template?
It’s true ?
Hey sorry for late reply, please check my installation tutorial if it’s did not understand then you need to make a support ticket via: https://www.bdthemes.com/support/ because i need at-least ftp access to setup your quickstart package.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $44.50
Unlimited downloads only
$29 p/m on Envato Elements
Download over 18,000 items now
Learn almost anything with
Envato Tuts+ for free
9000 free tutorials, 3000 paid courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work