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Hi I am thinking about purchasing this theme. It looks great but I have a question:
On the Portfolio Masonary page I would like to be able to click on a project image and have that go to a detailed case study page where I can post other images from that same project and write about the project as a case study; instead of just opening the thumbnail image in a lightbox. Is this doable in this theme?
Thanks for liking our theme and appreciating our effort. Currently there is no such option available in the theme. You will need to customize the theme for such functionality.
Hello. I am trying to install this theme but i get this error.
“The link you followed has expired.
Please try again”.
Can you please help?
Please try download the latest version and install it.
i would like to know how to get the animated text running across like the ones you have in your demo on the landing page.
Sir as we have requested you in the previous comment, kindly share your wp login details at email@example.com, we will setup your website.
Hi provided the login credentials to firstname.lastname@example.org
Hi – I think I found the pages – thanks for the help
That’s great. Please let us know if you require any further assistance. Thanks for using our item.
Hi I have already uploaded your theme but there were no full theme pages for me to select except the 2 pages which I have built. Benefit of doubt I might have uploaded an incomplete theme would you be able to advise. Because I don’t have the 8 beautiful layouts which were in your demo
My website is miniwebsg.com
Appreciate your assistance on this. thanks
Can you please send us your wp login details at email@example.com so we can have a look at it?
I requested a refund from this item, I have been waiting since then and I have not gotten the refund
What do I need to do to get my refund?
We have not recieved any refund request from you. Further more your refund reason is not valid.
I have requested many times my refund because Im not using the theme, is useless, really how is possible I need to pay for a plugin you insert? this is a shame, please return my money back.
There is no such plugin in the theme that you need to pay to use.
I have requested support because the theme does not include the stylesheet, and nobody have answer me, I have two days requesting and I have no answer then I want my money back, I want a refund, please.
Sir we just recieved your email and responded with in few hours. You bought pur theme yesterday and commented and we asked you to send us the query through mail.
I have bought the theme, can you help me because installing the theme says that is missing the style css
Thanks for purchasing our item. Sir kindly can you let me know the process of your installation? Please contact us on firstname.lastname@example.org we will surely help you.
Is there a video or something to help me with the options of the theme?
There is a documentation folder available in the theme to guide you about how to use this theme.
Just bought your theme. According to the documentation, it requires additional plugins to work:
“You should also install Visual Composer and Revolution Slider plugin for the correct work of our theme. The links for the plugins are provided below.”
I couldn’t find any links in the documentation. Could you please provide me with the plugin download links?
Sir thanks for your purchase. Our expert will answer your query shortly . Thanks for your patience
Sir the plugins are already included in the theme you dont need to follow any external links. As soon as you activate the theme you will get the notification on top to activate the plugins.
If you are still confuse about any thing you can contact us at email@example.com. we willwill guide you until your satisfaction.
Thanks for the quick reply!
The theme installed after uploading it manually through ftp.
You’re right, no plugins required. Seems like “Are You Sure You Want to Do This” error occurred for another reason.
Sorry for my friend being harsh on you above. The documentation is really tricky in the section about plugins.
Thanks sir. We are happy that your issue is resolved let us know if you need any kind of more assistance. We will be glad to help you.
Do I get it right, that in order for this theme to work I need to purchase two plugins (Visual Composer and Revolution Slider) that cost 70$? Why don’t you notify about that beforehand? The major feature of this theme—visual page building, which your advertise so much appears to be the feature of the plugin and not something you’re providing. That really sounds like a fraud.
Sir you are getting it wrong. You dont need revolution slider with our theme and visual composer is included in our theme , you dont need to buy it.
Ah, I see now. The documentation confused me with “You should also install Visual Composer and Revolution Slider plugin for the correct work of our theme. The links for the plugins are provided below”; I couldn’t find the links, started googling, found these addons for 70$ and got really upset. Sorry for the bother, but please consider editing the docs.
You didnt bought our theme yet how you are able to read the docs?
The problem is not how I got the docs, but the docs being misleading and causing your customers so much pain. You should be grateful to me for letting you know about your problems instead of pushing with stupid questions. I’m helping my friend to install the theme he bought from you, that’s how I got the docs. His comment is below with this “purchased” tag.
Ok sir. Thanks for your kind comment we will update the docs soon
i just bought your theme and installed the demo. the visual composer is not saving though so i cant change anything. please help.
purchase # dba46b0b-05b2-4bdb-8996-54e25e47e3a7
Thanks for choosing our item. This is due to visual composer latest update. We are updating our theme within few hours you can then download.the latest version and.use it.
Sir, our new update is available now! with the issue resolved. You can now download and update.
My Main template has changed without knowing.
Here is my website. jobille.com
The main banner is supposed to go edge to edge to the browser. and now its a fixed width. i dont know where to change it. Please provide direction. I tried to reverse the revision but still not working.
Sir we will check and guide you shortly .
Sir we will update you in few hours please give us some time we are sorry for delay
the issue is when choosing the portfolio style template from dropdown and when i choose the default template back, it won’t bring the edge to edge banner
Sir It looks some data entry issue we have forwarded it to the respective team member. He will guide you shortly.
Sir our expert have checked the issue this is because visual composer new update. We are going to update our theme with latest visual composer today.
This is my page. I just bought your theme and installed. I think I installed well followed by install document. But somehow it doesn’t work. I have installed plugins (Visual Composer and Revolution Slide). Please let me know how to make it work.
Sure thanks for your purchase. Our expert will answer your query shortly. WeThanks are thankful to you for being patient.
Sir! Can you please send us your WP Login details at firstname.lastname@example.org. So we can check it? It looks alright, it might be a little mistake while demo import we will check it and do it for you.
I purchased this today, and I have one question Does this not come with an activated version of Visual Composer? I’m not able to access certain features because it says I don’t have an activated version.
Thanks for choosing our item. Our expert will answer your query shortly. Thanks
Sir the visual composer license comes with the theme and we have tested it all the features are working fine. Can you please which feature is not working ?
I am not able to access any of the layout templates. It says they are available to activated version only.
Sir we are sorry that you are facing this issue. We are working on it and will give an update within a day or two. Please be patient.
Congratulation! Good luck with sales
Amazing work Congratulations.
I bought the Delict Theme and have installed it on WordPress 4.8.3. I am experiencing a small problem, the Theme Options bar within the appearance section is not displayed.
I am using MAMP PRO locally. My PHP version is 7.1.8. I would be grateful if I could have some assistance.
Edit: I have installed the two required plugins.
Edit 2: Screenshot URL: https://i.gyazo.com/6ad923bc2b85b885001d56dde0ac813a.png
Thanks for choosing our item. We will contact you shortly with the solution of your problem. Thanks for your patience.
Dear Client, I have tested it using wamp with PHP 7.0.10 and you can see all is working good in this screen shot https://ibb.co/e8xeVw and here is my PHP info details https://ibb.co/dMta3G . Please provide the team viewer details so our expert diagnose the issue on your local system if you have.
You are right, it works on a traditional WordPress install. There are only some compatibility issues with Roots/Bedrock. We will investigate and figure this out. Thanks for your support.
You are very welcome to contact us in future again.
I have managed to get the theme options displayed. However it seems there are more errors.
Link to screenshot: https://i.gyazo.com/5680e25c3eb769dd6ffde145fa2c184c.png
Seems some sort of a PATH issue within the Delict plugin. Is there a possibility that I can get assistance with this?
Sure sir why not. Our expert will assist you with this problem shortly. Thanks for your patience.
Sir it seems that it might be a path issue on your local system. Our developer can help you with this if you can provide your team viewer information on email@example.com.
10/10 help! I really appriciate it! Thanks!
Thank you so much. We are happy that you are satisfied. Please get back to us if need further assistance
Hello sir, we are trying to solve your issue and waiting for you to be online. Please respond on skype soon.
I would like to proceed with the refunding option that was suggested.
Congratulations! Nice Work, Good Luck With Sale
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