I had an issue with their theme in my instance of WP. Their customer service was very responsive and they fixed the issue in a timely manner. All is good now.
Author response
Hi!
Thank you so much! We are so grateful for your kind words :)
Thanks,
CreateIT
by ddccwp 1 year ago
Support was very prompt and helpful when it came to guiding me through their themes. This theme uses mostly shortcodes and PSD images to create the robust content, which can be tricky. It is very helpful to have a responsive and knowledgeable support team to back it up.
Author response
Hi!
Thank you so much for your kind words, they mean the world to us! :)
Thanks,
CreateIT
Great customer support team! A+!
For sure there is more more gretest theme oute there!
Author response
Hi!
Thanks for your feedback!
Please let us know what type of problems you found in our theme, or maybe there is a missing feature you would like to use?
We are always open for any suggestion and information that would help improve quality of this theme.
Also If you wish to get a refund you can do that by going to this link: https://themeforest.net/refund_requests/new
Thanks, createIT
This thing was garbage when we bought it 4 years ago and hasn't improved much. Surprised it's still for sale.
Author response
Hello!
I'm sorry to hear that you are not happy with our theme. In this situation feel free to ask for the refund here . Also please check the href="https://themeforest.net/item/delimondo-20-5-styles-restaurant-food-wp-theme/15166947?s_rank=3" Delimondo 2.0 Theme , that is refreshed version of Delimondo Theme that is also compatible with VisualComposer plugin.
Thanks, createIT
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