46 Reviews
The support provided by the author of the topic is excellent and I recommend it 100%
Author response
Thank you for choosing our theme, and for taking the time to write a review! We are so glad to hear that you liked the theme, as well as the level of customer support service. We aim to provide a truly unique product, and we are thrilled that we were able to exceed your expectations. We look forward to working with you again in the future!
Great theme and easy to modify. I also had an issue with some errors that were showing up on my WordPress site, I contacted Support and they able to fix the issue. Thank you again to Cole for solving the problem
Author response
Thank you for taking the time to write the review of our theme, your comment is very much valued. We look forward to working with you again in the future!
Really quick response time and very helpful! Asked multiple questions and all the answers where very helpful and very quick!! Good job!
Author response
Thank you for choosing our theme, and for taking the time to write a review! We are so glad to hear that you liked the level of customer support service. We aim to provide a truly unique product, and we are thrilled that we were able to exceed your expectations. We look forward to working with you again in the future!
Great theme, beautiful, easy to customize and awesome support! I highly recommend this theme...
Author response
Thank you for giving us a perfect rating and for recommending our theme to other customers!
Cole Sanders is helpful, very kind, and responds to e-mails in a very short time. Great person. All recommendation... Cheers,
Author response
Thank you for choosing our theme, and for taking the time to write a review! We are so glad to hear that you liked the theme, as well as the level of customer support service. We aim to provide a truly unique product, and we are thrilled that we were able to exceed your expectations. We look forward to working with you again in the future!
This is our rating for this product
Author response
Thank you for taking the time to write the review of our theme, your comment is very much valued!
by sepub 7 years ago
Thanks for the Prompt Support!
Author response
Thank you for rating!
Support is fantastic! the themes editing post demo install will require patience but the theme support team is their to help!
Author response
Thank you for your feedback. You are always welcome in our support system where our team is to try its best to help you.
Really need to include links to image pack of photos. Or at least links to photos to purchase a pack or one by one. The theme is not "100% retina ready" as claimed because of this - because it looks horrible after demo import.
IMAGES ARE NOT INCLUDED WITH THEME should be prominently placed near top of theme description.
I've been buying themes here for 8 years and have not seen something deceptive like this.
The theme itself in its demo is pretty nice, though, I must admit. And their support otherwise so far has been good, but this isn't making up for it.
Review updated - didn't get all images but they tried.
Author response
Thank you for rating. We are glad we could help you with images (unfortunately not all of them are available at depositphotos now). Will check if the template page layout can be reconsidered to highlight the images notice.
Really hard to get the header to work without all kinds of custom configurations. Switching to child theme was a disaster because it caused all the custom settings to disappear and then when I switched back ALL of my custom css had vanished.
Author response
Thank you for your rating. There's reset function once theme switched off, please try to restore your site via hosting company - probably they store backups. Sorry for these inconveniences.
I shouldn't rate because I want this theme only for me but they deserve. Nice theme, excellent suport, good JOB
Author response
Thank you, appreciate that!
many bugs in all parts. Its not a ready to go template, you`ll be dependable of costumer service.
Author response
Thank you for rating. Please report the issues to our support team (https://ancorathemes.ticksy.com ) to get helped.
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