Dream-Theme does not currently provide support for this item.

183 comments found.

I would like to buy this really nice theme! But the fact, that IE10 isn’t supported keeps me away from it. Is it going to be support soon ?

Hi, that’s a bit not accurate: Depth was not TESTED in IE10 since it was not available for us at moment of theme development. We are planning to perform extensive tests and confirm IE10 compatibility later this month.

Salve avrei bisogno di creare la pagina uguale a questa http://themeforest.net/item/depth-fullscreen-ajax-portfolio-wordpress-theme/full_screen_preview/3933321 ma provo e riprovo ma ancora non ci sono riuscita. Inoltre se voglio personalizzare la pagina utlizzando le multifunzioni tipo contact icons, contact form, ecc.. mi risulta error serve!

Hey, English please. Thanks!

how can I get an entry to my site the same way about this? http://themeforest.net/item/depth-fullscreen-ajax-portfolio-wordpress-theme/full_screen_preview/3933321 I would get the small images on the right menu and closed social icons on the menu bar! the theme on my website as soon as you access the page menu opens automatically!


You’ve posted a link to ThemeForest preview – I cannot see which page you are referring to :)

To save your time, let’s do this: please, submit a request via our online help-desk http://support.dream-theme.com – our support staff will get back to you ASAP and take a look what is wrong. Thanks!

The Sidebar keeps moving underneath the page content, regardless of which sidebar type I choose. How do I move it back to the right.

If I need to enter a code somewhere please give a step by step breakdown of where the code should go!


Hi, please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong. Thanks!

While this is a very good theme, there is one element of it that isn’t very good at all.

Due to the way its coded, sending out direct links to blog posts under this theme causes the resulting page to appear unformatted with plain links and text. It look very ugly and basically isn’t something you’d want to present to anyone.

It’s unfortunate that sending out direct links to blog posts is a common thing with any wordpress blog, and is a thorn in the side of this otherwise very nice theme.

As i don’t see this problem discussed anywhere about this theme, I just wanted to point it out to anyone else considering a purchase who would be unaware of this problem. If you commonly need to send out links to things like Twitter/Facebook and other sites, you can’t do that with this theme.

Hi, Thank you so much for feedback!

All is correct: there’s no styling when you are trying to send a link to specific POST.

Depth is 100% ajax-powered. This means that blog posts are being loaded dynamically to specific placeholder in the modal window. Therefore there must be pure html without styling, etc.

We are currently looking for alternative ways of display posts via direct links to improve their styling.

Again thanks for feedback and understanding!

I’m just writing in to let you know I’ve had a wonderful experience with one of your customer service team members who put together a workaround for this problem. It’s not perfect (could do with the menu being it so you can still navigate) but is MUCH better than previously, and i really do appreciate the extra effort and dev time put in. Thanks! Please let us know if you improve this further (would really love a menu on it somewhere).

Hi there! I’m considering buying this theme— however custom post types are a dealbreaker for me. Is it possible to simply use the standard wordpress categories instead and achieve the same results?

Most of my portfolio is video; is youtube, etc able to be embedded in posts?



There are 2 layouts for blog: classic ( http://depth.dream-demo.com/blog-irina ) and (portfolio-style: http://depth.dream-demo.com/#!/http://depth.dream-demo.com/blog-irina/full-width-blog ). Moreover you can have multiple blog pages to display different category(s). So I guess you’ll be able to avoid using custom post types.

Hello there, i am about to purchase this theme and i want to ask – is it possible to protect the images from right click etc. As i think the light box effect wont allow such. Pls me out


There are specialized plugins for this purpose. E.g. this: http://wordpress.org/plugins/wordpress-protection/

I just purchased this theme, as I am new to WP I need help how to upload videos in the homepage as well as include the photo scroller in the bottom. In the backen there is no option to add videos or slideshow.


Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP. Thanks!

Hi, nice theme!

One question: how can I change the background color in the space where the text is written?

Thanks for a quick response!


This can be done in CSS . If you are familiar with it, you can use FireBug (FireFox plugin for web-developers) or Chrome web developers tools to define which style should be changed and where. Here’s an awesome screencast by WooThemes on how to use it: http://vimeo.com/20917974 Otherwise you can consider hiring a freelancer to help you. Thanks!

Is there a way to change the place of the logo in another position?

Same as your previous question.

HI, is there a demo/dummy content file to help with understanding how theme works (having bought 2 themes already, and struggled, I really need this)


There IS a dummy xml in theme “Main File(s)”. Please unzip the package and find file called “dummy.xml” in it.


I really do not understand. Have bought a theme from you and now have problems with double permalink. I am like many others relies on your support forum, but there you dont get no response?

Where do you turn if you do not get answers here, but be referred where you do not get a response? Are there more options to send their questions to?


Support requests are being processed on business days from 8:00 to 17:00 (GMT 0.0) [normally] within 24h in the order they were received. – this is written all over our profile, support pages and themes descriptions :)

Regarding double links. Since depth it AJAX-powered theme, they are REQUIRED to keep track of our navigation on site. In other words, to make your “back, forward and reload” links work correctly. Please do not worry – this is common practice and search engines can see only regular links, so it will NOT decrease SEO results.


Ok then I know about support time and weekday

Can you answer my questions in support (http://support.dream-theme.com) do you think?

Have a little more trouble than the actual permalink

Attention! Due to technical reasons support requests will not be processed from June 13 to June 16 (inclusively). All requests collected during this period will be processed in order they were recieved on Monday, June 17.

Thank you so much for patience and understanding!

Does this theme support Vimeo videos? (for portfolio, gallery and video background)


Hi, Sorry for taking so long to reply – we were absent for couple of days.

> Does this theme support Vimeo videos?

I’m afraid no.


I want to purchase this template, but before it happens, I need to know:

1. when I click on portfolio, items are show. can those items show their description before mouse over action, so every portfolio items shows its description before mouse action and client chooses which items to click to get popup

2. does this site work on movile devices, tablets… i noticed that it is very slow on mobile phones, s3, s4, htc one, etc…

3. is it possible to insert standard css code into text area of posts and pages, to insert images, links, custom divs, etc…?

4. when i mouseover over portfolio menu item, is it possible to show different portfolio categories: portfolio: doors, windows, bathrooms, clients and then when I click doors, i get, for example, portrait portfolio with types of doors: all, type1, type2 and same for other categories, windows, bathrooms, etc…

5. can I do the same with photo albums?

6. is it possible to create custom text and image pages?

7. can text area at the bottom be higher and shown ALL the time?

Thats all for now :) Thanks.


1. This will require significant amount of customization.

2. Works, but it’s really kinda slow on Android.

3. Depth has very complicated style structure. So it can be tricky.

4. yes

5. yes

6. you can create pages and put text and photos there. so I suppose, “yes” :)

7. it can be opened, but making it higher requires significant amount of customization.

Navigation arrows or move the background image with arrows, as I put?


Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP. Thanks!

Buen Día, Cuando estará la plantilla disponible con adaptación para móviles.?


Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP. Thanks!

Buen Día, acá me pide que debo ingresara el código de compra pero no puedo comprar el producto hasta que esté disponible en responsibe desing, con adaptación para móviles.

Hi There,

Can the logo (Depth) in this demo be removed or replaced by another one?

Hi, Sure you can replace standard logo with your own: it can be done via Theme Options in couple of clicks

I love this theme’s style and would buy it if it was responsive… will it ever be??



I’m afraid we are not going to make this theme responsive.

hey i gotta a question, i have seen other themes that are integrated to work with woocommerce. I would like to know do you plan on setting up this with such feature. I am have a really hard time decided between this theme and Titan Responsive Portfolio Photography Theme which already has this woocommerce integrations. But i like this theme a little more. Please get back to me and let know if you are planning on added this feature. I really want and need it as well as other people to sale our photographs.


We do not recommend installing WooCommerce on Depth (since it is AJAX-based and more small-portfolio-oriented theme).

:( that really sad news…. so we can sell our photographs on our website thanks tho.


This theme appears to meet most of the requirements for a project I’ve got in mind, but before I go ahead and purchase it (my first wp theme), I need to know 2 things.

1: Is it possible to do front end upload to the gallery? 2: Does this come with any documentations/tutorial to make installation and customisation easier? As a Joomla user embarking on my first WP project I’ll need all the help I can get.


1. This is not a standard feature, and I’m not sure if/how can it be implemented.

2. There is a complete user guide that cover all theme functions. However there’s no separate “customization guide” – you may use general tutorials for that.


Thanks for your replied, much appreciated. Would you please kindly consider making the Logo toggle on and off like the vertical image slider on the right? That will add a nice touch to an already great design.

Many thanks…

Hi, Thanks for proposal – I’ll discuss it with colleagues.