16 comments found.
Our provider put a different color on the header depending on the page, and the logo is not the same either (I put a SVG in Deston Core options but it’s still a png on others pages). But we can’t find where to change that. It is not possible in Elementor, nor in the Deston Core options. Where could they do it? Thanks.
Hi there,
Thanks for writing in! You do have Global settings that will be applied to all of your pages and then you do have the Page settings, and if set they will overwrite the Global options and be present on that particular page. You can read more about it here.
If you still need assistance with this, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
Mikado Portfolio part of
Qode Interactive
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That’s exactly it, thank you.
Hi there,
Thank you.
Support
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There is an error for me (My wordpress is 6.1.1). Whenever I try to activate Deston Core plugin, it will say there is a critical error on the website. Can you help? Thanks~
I tried using a lower version wordpress, still same problem
Hi there, Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
Mikado Portfolio part of
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Hello, I’m making a website with your theme, how can i customize the order of the elements in the single product page? I’m trying to use remove_action and add_action to override the class Deston_WooCommerce but it doesn’t work. The website is on staging server so I’cant associate it to my Qode Help Center account. Can you provide me some info? Thanks
Hello,
We would appreciate if you could please submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.Thank you.
Support
Mikado Portfolio part of
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When will be ready for 6.x?
Hello,
The theme can be used on latest on latest version of WordPress. If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
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Just before I purchase, as it has happened with me before. By saying elementor compatible, you mean it can be edited completely by elementor, for example like starter templates? or just some parts of the design are elementor editable?
Hi there,
Thanks for taking an interest! The theme is compatible with the regular free version of Elementor and we do have some already predefined templates such as Product single page. You do have an option to import the demo content which will give you access to all our theme demo pages which you can edit to your needs.
We hope this helped and let us know if you have any additional questions.
Support
Mikado Portfolio part of
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hello why does the menu selector leaves this space? https://prnt.sc/4SlIxkVIj9yr
Hi there,
Thanks for taking an interest! This is intended to be this way a parted line that slides through on hover. The design was implemented to follow the guidelines for the hover state.
Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
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thank u . it looked like it has a problem not like this is the design.. is this the only option of the menu in the theme?
Hi there,
There is no option to change this within our theme options, however, it can be removed with a small piece of CSS which you can be provided by our support team.
Thanks for understanding.
Support
Mikado Portfolio part of
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ok great thank you!
Hi there,
We are here to help and feel free to ask any additional questions you might have.
Support
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Hi I’d like to implement some elementor features, can you provide an Elementor PRO version?
Hello,
All features displayed in Deston theme can be achieved with theme options and free Elementor version. It is not required to use to Elementor Pro.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
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Hi guys,
I have a quick question before purchasing:
on the landing page of the horizontal showcase demo, can I upload a video in the background instead of an image?
Thank you!
Hi there,
Thank you for taking an interest!
Horizontal Showcase page is created using this shortcode which is built using templates, so within each template you have an option to set background video in Elementor Section.
For more info about theme and shortcode options, feel free to take a look official documentation and if you have additional questions, let us know!
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Hi, I’ve just get the licence, downloaded the theme, and would like to know wre can I find and install the demo content, Thanks
Hi there,
Thanks for writing in! Please check this article that can help you.
If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
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does it support RTL ?
Hi there,
Unfortunately, RTL is not supported. You can check our themes with RTL support in this article.
If you have any additional questions please let us know.
Support
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looks PERFECT!
Hi there,
Thank you very much, we are glad you like it!
Support
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Congratulation, best of luck with sales 
Hi there,
Thank you very much
Support
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Hi,
I would like to request some support but I’ve noticed the theme is not yet available in you support system. How can I remove the sidebar next to the the search icon?
Hi there,
Please try to submit a ticket to our Help Center once again. If you need more info on how to submit a ticket, take a look at this article.
You can also send us a mail providing your purchase code in it to get in touch with our support team.
Support
Mikado Portfolio part of
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hi, I emailed you, did you receive my email? Pieter
Hi there,
We can see that your ticket is updated with answer, so please continue this conversation on our Help Center.
Support
Mikado Portfolio part of
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nice work
Hi there,
Thank you so much!
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Great work! Good luck!
Hi there,
Thank you so much, we are happy that you like the theme!
Support
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Great Work, Congratulations GLWS
Hi there,
Thank you! We are glad that you like our theme.
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