30 comments found.
Hi guys, I got your theme from Envato Elements and when I change link colors in Appearance > Customize or Theme options, it won’t reflect on actual live site menu. Just in the preview. Also the header layout “Header Fullwidth Simple Home” doesn’t seem to be controlling colors. What am I missing?
Thanks.
Hello,
Thank you for contacting us!
According to the Envato Elements policy, items downloaded on Elements are not supported. However, we highly value our customers’ requests and understand your need for assistance. To get more details on how to purchase support, please submit a ticket with the name of the theme to category “Pre-sales Question” at https://themerex.net/support/
Regards.
Hello,
We are thinking about buying this theme and I want to know if it’s possible to have social icons in the main menu (on the right side instead of button)?
Thanks for your answer. BR, Lili
Hello Lili,
Thank you for your interest in our theme!
Sure. You can easily replace the button with social icons using WPBakery page builder that is included in the package – https://prnt.sc/1rpl45l
Regards.
Hello,
Download theme from envato elements wordpress customize is not working need to change site identity and favicon.
receiving this error:
customize-widgets.min.js?ver=54217cb151203a814dd21ea6d0b8763c:2 Uncaught TypeError: t.onChangeSectionExpanded is not a function at customize-widgets.min.js?ver=54217cb151203a814dd21ea6d0b8763c:2 at Array.forEach (<anonymous>) at Object.completeCallback (customize-widgets.min.js?ver=54217cb151203a814dd21ea6d0b8763c:2) at Object.onChangeExpanded (load-scripts.php?c=1&load[chunk_0]=heartbeat,customize-base,customize-controls,customize-widgets,mce-view,imgareaselect&ver=5.8:6) at Object.onChangeExpanded (customize-widgets.min.js?ver=54217cb151203a814dd21ea6d0b8763c:2) at Object._toggleExpanded (load-scripts.php?c=1&load[chunk_0]=heartbeat,customize-base,customize-controls,customize-widgets,mce-view,imgareaselect&ver=5.8:6) at Object.collapse (load-scripts.php?c=1&load[chunk_0]=heartbeat,customize-base,customize-controls,customize-widgets,mce-view,imgareaselect&ver=5.8:6) at Function.<anonymous> (load-scripts.php?c=1&load[chunk_0]=heartbeat,customize-base,customize-controls,customize-widgets,mce-view,imgareaselect&ver=5.8:6) at Object.<anonymous> (load-scripts.php?c=1&load[chunk_0]=heartbeat,customize-base,customize-controls,customize-widgets,mce-view,imgareaselect&ver=5.8:4) at Function.each (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,regenerator-runtime,wp-polyfill,wp-hooks,underscore,wp-dom-ready&ver=5.8:2)
Hello,
Thanks for reaching out to us!
The issue is related to the latest WordPress engine update. To fix it, we recommend installing Classic widgets editor plugin – https://wordpress.org/plugins/classic-widgets/
Regards.
How can I update the latest version of the WPBakery plugin?
Hello,
Thank you for contacting us!
Our Tech suppor team can send you the latest version of WPbakery Page Builder whenever you need the update. Just submit a support ticket at https://themerex.net/support/.
If your support expired, you may use option “Presales Question” and provide the purсhase code in the message body. Our Tech support team will help you with WPbakery update.
Regards
Hello! I would like to buy your theme but this theme can modify with WPBakery as I understand. I would like to ask that your theme includes WPBakery as an extension when we purchase? Or we should buy it also?
Hello,
Thank you for your interest in our theme!
WP Bakery plugin comes bundled with the theme so it is fully functional without the activation. New plugin versions are included in next theme or you can receive them whenever you need via tickets. Please submit your request at https://themerex.ticksy.com/. Thank you!
Best Regards,
Hello again, I already purchased theme and I have two questions, and also I already wrote you from support ticket. First, I could not use Visual Composer plugin, when I click the install button, it says that its already installed because of that install application is unsuccessful and give a file link but I could not find this file also. How can I fix this? Second one is, When I upload this theme on my wordpress and activated it, I also upload the one click demo and I see the pages empty. I would like to use demo before I purchased and just change contents & images. It was totally fix with my need but right know all the pages are empty. What should I do that? Thanks a lot!
Hello,
The issues have been solved in ticket!
Please feel ffree to submit new tickets in case of any further issues.
Best Regards,
Hello! I’ve issue in header layouts. I want to add button on menu bar in default header layout, its working on other layouts but does’t work in default header layout used by theme… Although I’ve used buttons on all header layouts still not displaying. Can you tell men what header is used by theme default so that i can edit that one easily. please visit http://vidchops.com/
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
Hello, How do I change icons links? I can’t find where from icons are displayed? I’ve added icons from page builder WPBakery.. Could you please tell me how and from where do I edit them?
Sorry, I’m talking about Social Icons..
Hello,
Please edit them in Themerex addons->SOCIALS tab. Here you can specify all the necessary links (URLs) and icons to your social profiles. Just paste the permanent URL addresses into the needed fields and click “Save.”
Regards
Hello. After installation of this theme, can I import the demo data and modify the theme using Gutenberg without having WPBakery Page Builder (Visual Composer)? Thanks..
Hello,
Thank you for your interest in our theme! The sample content should be edited with WPBakery page builder only. But you’ll be able to create new pages/posts with Gutenberg.
Regards
Hallo,
the demo il build with VISUAL COMPOSER?
Regards
Hello,
Thank you for your interest in our theme! Yes, you’e right. Sample data of the Deviox theme is created with WPBakery Page Builder.
Regards
doest it support RTL? and can I use custom fonts?
Hello,
Thank you for your interest in our theme! Unfortunately, RTL version is not included. But our Customization studio can create it for you. Yes, it’s possible to add custom fonts.
Regards
Dear Sir please install demo data and give us full live site like demo on my server, we have tried all your solutions but we are unable to import demo data, we are losing time to deliver this project, please help us and import the data, we have given all the required information under below, thanks
Please check reply to the ticket.
Is this theme compatible with WordPress 4.9.x?
Dear benrandolph, Yes, the theme is compatible with Wordpress 4.9 Kind regards
Hello. I imported the demo content, but I want to change the button with “Have a project”, from the header. I didn’t find where I have to make the change.
Dear ddumyy, Please edit this button in the Admin panel->Layouts->Header Fullwidth Simple Home. Kind regards
Congrats for your awesome theme .GLWS
Than ks a lot!
Really nice work! Good Luck with Sales 
Thank you!
GLWS
Thanks!
Awesome Work! Good Luck With Sale
Thank you!
Great work! Congratulations! Good sales and buyers.
Thank you very much!
Congratulations! Excellent work and design. I wish you big sales.
Thanks a lot!
Beautiful Theme!
Thank you!
