57 comments found.
Cannot install theme getting: The link you followed has expired. please assist
Hi, We terribly sorry for being late to reply your email, due our service was off on the weekend and Vasek Holiday, could you reach us at our support email in jolt.dev@gmail.com. we will try to install it for you from here. thank you.
Hello, I was not getting the option to import the demo setup. Could you please share the .xml file.
Hi jurise, we are terribly sorry for being late to reply your question due our support was off on the weekend. about your question, ofcourse could you reach us at our support email at jolt.dev@gmail.com ? thank you for your understanding. best regards.
Is there any way to translate the names of weekdays in the opening hours widget?
Hi, so sorry for late reply, to translate it you could use Google Language Translator Plugin. I hope this tutorial could help you https://www.youtube.com/watch?v=ru_dNYM6Qyk , you could sent email to us at jolt.dev@gmail.com if you still find any obstacles. thank you
My license is not working. Can you please assist? Your support site is down.
Hi diabymariame, so sorry for late reply, could you reach us at jolt.dev@gmail.com. yes our support site still under maintenance, and we terribly sorry for all your inconvenience. warm regards.
Hello,
May you help me and tell me why video on slider revolution not working on iPhone safari browser? What need to be done to fix this issue?
Thank you
dear zdravko lukic,
first of all, we would like to apologize for our service lately. we will try to improve our service from now on and further.
about your issue, our team still progressing for updating Diacara theme. hope it will done in next 7 days. and Zdravko, could you sent your problem to our support email at jolt.dev@gmail.com? and we can discuss it.
thanks for your understanding and trust.
best regards,
Candra DAHZ team
I have buy some themes from themeforest but I can’t activate license the message is in below and I am also upload the screenshot of the error “We are sorry but we couldn’t connect to the verification server. Please try again later.”
Hi, Sorry for late reply. Please send email to jolt.dev@gmail.com. or on our support forum for further assistance
Kind Regards
Ayuda con la validacion de la licencia, no es aceptada.
Hi can you please provide the purchase code and email to jolt.dev@gmail.com
So when i try to open the diacara users guides PDF I get an error that the files destination couldn’t be found and I can open it. How can i fix this?
Hi, Please try download the diacara users guides PDF on this link below https://drive.google.com/file/d/1OspL2GUZh3Z5hw8O98xd_boUJbvCNqeC/view?usp=sharing
sorry for the inconvenience , Please send email to jolt.dev@gmail.com. for further assistance ,
Hi There
I’m trying to signup for you ticket system but I don’t seem to be getting the confirmation email as suggested?
Wondering why the latest version of the theme doesn’t have a child version and what steps are involved to update the theme now that if I was using the child theme before?
Many thanks
Chris
Hi can you provide you purchase code and email to jolt.dev@gmail.com
hello. I have purchased this item earlier. I was billed a second time. PLease give me a refund of the second charge . This was unauthorised
Hi, sorry for the inconvenience. Have you made a ticket on our forum (http://support.daffyhazan.com) or sent the issue that you have to jolt.dev@gmail.com so that we can help you. Thank you
..
how can i remove the dots behind the text?
i wait the support!!!!
you are unprofessional I bought this theme, and none of the assistance answers for 3 days! it never happened to me I will never buy your themes again!
Sorry for late reply, Hi. Can you tell us more specifically, the dots behind the text or send an attached image to be clearer for this problem to be resolved.
how to put the link to the revolution slider box?
Hi, We found this thread https://support.themecatcher.net/quform-wordpress-v2/faq/customization/how-do-i-link-a-slider-revolution-button-to-a-popup-form when I tried it it worked. hope this can help
but i want insert link at another site… external link
Can you create ticket on the forum or direct pm to jolt.dev@gmail.com. So i can help you more quickly about this issue
can i update wordpress version 5.2.3?
It’s possible, updated to wp v.5.2.3
Hello Dahz, I know my support has expired, but as i never asked for any help during 6 months, just have one quick question pls.
Button in the header is not working at my site, is there any solution or quick fix for it pls? you can check it here. https://vierwald.ch/?ign_skip=adrian
Hi, sorry for the inconvenience.
It seems the button header problem is a bug from us. I’ve reported the bug to our developer team so it will be fixed on the next update.
In the meantime, please download the attached zip. The replace the file /themes/diacara/dahz-modules/header-button/header-button.php with file inside the attached zip to fix the button header.
Thank you for the bug report.
You can provide your e-mail so i can send the attached zip ?
yes pls, send the zip here ihtxam@gmail.com
I already send it. Thanks.
thank you i recieved it, and not button link problem is fixed.
I have other problem now: this button link does not work with WPML. Is it correct? Is there a way, it can work with WPML? Or i am missing something. thank you.
Can you pls also check https://vierwald.ch/ru/ when i move cursor over the menu, it automatically translate menu to English, why? this is not normal.
Hi, We will help you. can you discuss the issue with DM to email Jolt.dev@gmail.com. Please send your site admin access for further checking. Thank you
Email sent. sorry for late reply, but i have sent. I really liked your support.
Okay, I will help you as soon as possible.
Hi, Does this theme supports RTL Direction?
Yes, the theme support for RTL Direction
When I install template dicarna, I get a error http 500:
PHP Fatal error: Uncaught ArgumentCountError: Too few arguments to function Dahz_Framework_Megamenu::dahz_framework_custom_nav_menu_parameter(), 1 passed in /home/rrcompl/public_html/wp-includes/class-wp-hook .php on line 286 and exactly 2 expected in /home/rrcompl/public_html/wp-content/themes/diacara/dahz-modules/megamenu/megamenu.php:116 Stack trace: 0 /home/rrcompl/public_html/wp-includes/class-wp-hook.php(286): Dahz_Framework_Megamenu->dahz_framework_custom_nav_menu_parameter(‘Menu_Icons_OBFX…’) 1 /home/rrcompl/public_html/wp-includes/plugin.php(203): WP_Hook->apply_filters(‘Menu_Icons_OBFX…’, Array) 2 /home/rrcompl/public_html/wp-content/plugins/themeisle-companion/obfx_modules/menu-icons/init.php(250): apply_filters(‘wp_edit_nav_men…’, ’’) 3 /home/rrcompl/public_html/wp-includes/class-wp-hook.php(286): Menu_Icons_OBFX_Module->check_conflict(’’) 4 /home/rrcompl/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) 5 /home/rrcompl/public_html/wp-includes/plugin.php(453): WP_Hook-> in /home/rrcompl/public_html/wp-content/themes/diacara/dahz-modules/megamenu/megamenu.php on line 116
Please about support cause something is wrong.
Hi glitchlabs, the deepest apology from us for all your inconvenience, is anything we could help you to find the problem solution when you are using Kitring? for your issue could you share your site credentials with us. we will help you from here. for fast respond you could reach us at jolt.dev@gmail.com. we will improve our service from now on. again terribly apologize from us for all your inconvenience. best regards
Candra Dahz Team
Hi Im trying to upload this to my wordpress site and i get this message The link you followed has expired.
Hi NigeMurrels, the deepest apology from us for all your inconvenience, is anything we could help you to find the problem solution when you are using Kitring? for fast respond you could reach us at jolt.dev@gmail.com. we will improve our service from now on. again terribly apologize from us for all your inconvenience. best regards
Candra Dahz Team
why nobody is responding?? it is supposed to have support!! I need help to open in a new tab the social buttons
Hi glitchlabs, the deepest apology from us for all your inconvenience, is anything we could help you to find the problem solution when you are using Kitring? for fast respond you could reach us at jolt.dev@gmail.com. we will improve our service from now on. again terribly apologize from us for all your inconvenience. best regards
Candra Dahz Team
Hi, I have an issue with video backgrounds, they doesnt load, just show the preview image with the play button
I have not been able to install any demo, since I configure the PHP but even so, I keep getting import errors or importing with missing files. Please I need to install thema 1 and I have not been able to communicate with support
buy the product and it does not have a section would be support no one attends
