Discussion on Diaco - Architecture & Interior Design Elementor WordPress Theme

Discussion on Diaco - Architecture & Interior Design Elementor WordPress Theme

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45 comments found.

There is a problem with the theme in the category header it shows…... CATEGORY: SPAN ARCHITECTURE. SPAN

https://smartdemowp.com/diaco/category/architecture/

I downloaded\purchased from Envato ELEMENTS, but it won’t activate?

It is not working! When I upload plugins direct, and try to activate it still says can’t activate needs purchase code!

Please respond, I have lost an entire day of work because Theme doesn’t work.

Hello, please check envato elements theme rules. You are no eligible to get support from theme author. It work , till now huge customer are able to install and activate plugins and use. We are unable to give you more support Thank you

aekold

aekold Purchased

Hi, we can’t download Classy Addon… Can you send me the plugin by mail ? Best regard.

Hi, its the support team reaching out to you.

If you are facing any issue installing the Classy add-ons for elementor then you can ignore it. your demo will be imported even though it is a required plugin. We will let you know as soon as the issue is fixed. Till then don’t worry about the issue. :grin:

Thank you, SmartDataSoft Team

Downloaded from Elements. Where do I find license key to register?

Elementor user do not need licence to import theme. Only licence for themeforest user Thank you

Will I receive auto update of Plugins and support? It shows Core and Slider need an update.

HelIo admin, I need to activate for a new domain, because a long time ago I activated for another site, but that site has expired and I don’t use it anymore. I need your help to activate my new domain name. I can’t submit a ticket because my support expired Thank you.

Please check your site. If you have install Yoast disable that and check.

Well no, I just installed the plugins as the theme Diaco requested, No other plugin

In that case open ticket after extended your support pack , once your site is live. Our technical team will investigate that. We never find any issue. The error comes from wordpress core file. You can update all theme and plugins and disable debug mode and check Try to use 7.2 , if that solve or not Thank you

home demo 1 is missing, how can i get it?

Hello, did you import after increase max execussion time. If your site has same page name then that page will not import . So it is better to import in fresh site .you can rest the site and import again , if face same issue open ticket in our support system. In description you will find support url Thank you

Hello!

I downloaded from https://elements.envato.com/ your theme.

Two questions: How can i active it?

After import missing demo 1 and demo 4. Everything works, but after several imports still missing these demos.

Best regards,

Botond

Hello, as a Envato elements user you do not need to activate theme. If you need activation you can purchase from themeforest. Secondly, from plugin folder you can install plugin and import demos. Please check your status tab any option need to adjust for import. Thank you

Thank you for your fast reply. Ok, i can live without activation :) I did as you say. On status tab everything allright. After plugin import i made a “manual” import from plugin folder “content.xml”, and still missing demo home 1 and demo home 4.

Hello good evening! I would like to purchase the theme “Diaco – Architecture & Interior Design Elementor WordPress Theme”. I loved the theme, but this color pallet doesn’t match with my logo. Before I buy it I would like to know if I can change the colors to match with my identity image. Looking forward for tour reply. Regards. Celina Cabral

If you face issue our team will help you after purchase Thank you

Dear Diaco Support Team,

I’ve just purchased your theme “Diaco – Architecture & Interior Design Elementor WordPress Theme”. Would you please provide the Child Theme as soon as possible, so that I can start working on & customizing the theme immediately.

I’ve opened a Support Ticket on your support site as well, please refer to Ticket #30805

Looking forward to your positive & prompt support.

With best regards

Thank you for open ticket in our support system. our team will answer you tomorrow Saturday is our weekend thank you

Hi,

I have a few pre-sales questions.

1. I do not see any Shop page. Is this theme WooCommerce ready?

2. Does this theme come with a Child Theme?

3. Is it completely Elementor compatible?

4. Can the Home pages and other pages be mixed-n-matched?

5. If I do not like the theme after purchasing it, you won’t have any problem refunding the purchase price?

Looking forward to hearing from you.

Regards

Hello!!! Is somebody there to respond to inquiries?

Sorry for late reply, i was in vacation. I just checked you purchase them. if you have any inquiry you can asked in our support

Thank you

Hello,

How do I display the full image & text on slider revolution slides on mobile devices? They’re getting cropped and full text isn’t displayed as well.

You need to adjust that via revolution.

I tried adjusting but that didn’t work at all… Maybe I didn’t do that in right way. Can you guide step by step please?

Will suggest you to check Slider revolution documentation how make slider. This is customization related issue, we are unable to help in this issue. Thank you

Hello, where is the changelog? Can you please share what updates have been made for the latest version released on the 15th of December?

Hello, some small by fix and WordPress 5.6 compatible fix Thank you

Hello, where is the changelog? what version is the latest? A client of mine has this installed but can’t seem to find the version to compare if it is latest or not…

Hello, Our last version is 1.2 , You can install envato plugin and check if their is any update notification then you need to update. All plugins update from backend. Thank you

Building a site for a client (no purchase tag) and got error on homepage -> Notice: Trying to access array offset on value of type null in /home/public_html/nova/wp-content/plugins/diaco-core/elementor-addons/includes/widgets/diaco-service-slider.php on line 224

Please open ticket in https://support.smartdatasoft.com our team will help you. Thank you

cannot create ticket as I didn’t buy the theme .. client did

Please open ticket with the account from where you purcahse theme. or use purchase code. to open ticket. THank you

I have a problem to translate the slider button as “Read More” and “View All Projects”.

Hi,

You can use the loco translate plugin to translate/change these texts.

Plugin Link: https://wordpress.org/plugins/loco-translate/

Plugin Tutorial: https://youtu.be/ZKAWYF7rlmo

Please open a support ticket by following this link https://support.smartdatasoft.com/

Our support team will help you.


Thank You
SmartDataSoft Team

good afternoon! what happened to OXY Theme for wordpress? i cant request support in SmartDataSoft because my purchase code its frrom 2018. is there a way you can make any update for OXY Theme 3.6? Greetings!

We sorry to inform you that oxy is discontinued more than years ago. If you want custom paid work you can email us. Thank you

I don’t able to translate the slider by WPML. Can you help me for that?

Please open ticket in https://support.smartdatasoft.com our team will help you Thank you

Presale-Question: Is this theme WooCommerce compatible? If so, could you maybe add the Shop-Page and the Product-Page to the demo? Thanks a lot!

We are sorry to inform you right now it is not woocomemrce comparible. You need to use woocommerce native style. Thank you

i purchased the theme, however, more than 4hours, the demo still in process. i dont think its about my connection.

so the color of the header cant be change? is it still possible to refund this theme. its hard to edit, maybe there is much better than this from your company.

a theme where i can customised, the header or colors, even i add amount.

Hello, You need to modify from child theme. If you need help you can open ticket tin https://support.smartdatasoft.com Thank you

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