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Discussion on Diaz - Hotel Booking WordPress

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71 comments found.

Hello, I urgently need one solution on the topic due to the project I’m doing. As I had already mentioned several times, I need a functional booking plugin, which allows you to choose dates and at the end have a checkout. Can you help me with this? I really need this asap, iam asking for it since i bought it…

Thank you for your availability!

Hi tiagobfbcneves.,

Sorry for the late reply and inconvenience caused. It seems that you are using the theme version 2.0. We have updated the theme to version 2.1 https://prnt.sc/sd4vrv in which we have fixed the hotel booking plugin issue. Please update your theme to version 3.1 and have a look at it.

Regards., DesignThemes Support.

Hello, I already updated the theme and the tagging part still doesn’t work, I need this urgently, since I bought the theme I can’t use it and they can’t support me .. I leave here the link of the page like the rest of the website: https: //solardasboucas.com/rooms/casa-da-eira/

Thanks.

Hi tiagofbcneves,

Which tag section is not working for you? Please send us some clear videos so that we can proceed asap along with your updated FTP and admin login details of this site.

Hello,

I am asking for help to support the days and they still haven’t managed to solve anything, in fact they made me worse. My mistake was with the slider because I couldn’t change it after asking for help, the website got worse, I already gave up on the slider revolution and installed another plugin however the other plugin is now with errors due to what was done before, I can’t enter the website and when I get the slider on the home page it doesn’t appear. I already spoke with the hosting support as well and they told me that it was something badly done by someone on the website that is in conflict, in fact, sometimes even ‘Internal Error Server’ appears I need this as soon as possible as they have changed something here on the website and now they don’t answer me. I would like to appeal for the proper functioning of the support so that this is resolved and you can give a good quote to it.

Thank you!

I’m already having errors in the plugin since I bought the theme? Can you solve this for me as soon as possible?

Hello

I am more than a month to try to finish my project, however due to errors and lack of support, I still haven’t got it, just a point that I was told they were going to solve, but it still remains the same and without responding to emails. Can you try to resolve this as soon as possible?

Thank you!

elbalab

elbalab Purchased

Hi, how i can remove the price ?

Hi.,

Please be more specific on your query with some screenshots / videos. So that we can get a clear view and help you ASAP.

Regards., DesignThemes Support.

elbalab

elbalab Purchased

Hi how i can show only one rooms type?

Hi.,

We have created “Room Type” as taxonomy. So you can add/remove as your wish – https://prnt.sc/t49xun

Regards., DesignThemes Support.

I want to purchase the theme but, the home page is shown different on demo screen but looks difference when i look at the preview

Hi.

Sorry for the inconvenience,

We are in the process of upgrading our theme so we will be able to provide you demo link by next week.

You can go ahead purchase our theme. If you’re facing any kind of difficulties in setting up or configure the theme, please get back to us. We are happy to help you.

Hello,

I am again having errors in the booking plugin on my website (solardasboucas.com). When selecting a week or more, prices are higher than they are supposed to be. I need this finally resolved. You can enter this link and try it (https://solardasboucas.com/rooms/casa-de-montariol/). It is impossible for this to be this way, because if it is a two-day reservation everything is fine if it is more than a week the plugin does the math badly. I appreciate a quick response to finally finalize the website. Thank you!

Hi.,

We already said that, In your end, Many third party plugins are used. Issues occurs because of those plugins and some calculation done before checkout so that money difference is more.

Regards., DesignThemes Support.

https://prnt.sc/vrcjb2 anytime i try booking a single room it doesnt work…....check the screenshot above

Hi..,

If you are using any other third party plugins, Other than the plugins listed in the themeforest page. Please deactivate those plugins and check it out.

Regards., DesignThemes Support.

We are facing an issue on website ” There has been a critical error on your website. Please check your site admin email inbox for instructions. Learn more about debugging in WordPress.” when activate the theme. not able to resolve it. please guide us.

Hi.,

Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.

Regards., DesignThemes Support.

Does the payout gateway work with WooCommerce?

Hi.,

Thanks for the interest!!

https://docs.woocommerce.com/document/subscriptions/payment-gateways/?_ga=2.194262317.1671240563.1611825227-1380594433.1611825227 – supported woo-commerce payment gateways.

Regards., DesignThemes Support.

Hi Team, i was checking the demo and could see the message successfully added, where is the link to the cart for payment.

Hi.,

Thank you for contacting us.

Please refer : http://recordit.co/2VQpJOVz4c

Why after import demo content, every graphics looks horrible? https://www.simplecreate.dev/elegante2021/

Hi.,

Thank you for contacting us.

We cannot verify your purchase code since you don’t have a buyer badge for your comment.

Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.

Regards., DesignThemes Support.

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