Hello,

You can customize team design using child theme. We recommend to please contact us via our official support system at http://support.thememount.com/ and send us your site URL with admin login details. Also describe more with some images which you want to customize. So we can guide you properly.

Thanks, Bhoomi

Hello

Yes, Our theme support RTL layout.

Thanks, Bhoomi

Hello

I think you want to add button in header. We have option for add button in header after navigation menu and also it is display with sticky header.

Thanks, Bhoomi

Hello

This should be not happen. We check it on our development server and its working perfectly. So we need to check it directly in your site. So please contact us via our official support system at http://support.thememount.com/ by creating a new ticket and copy paste these details. Also send us your site URL with admin details. So We can check your issue and guide you properly.

Thanks, Bhoomi

It appears to happen when i set a background color. Lines 242-246 in /digitallaw/vc_templates/vc_row.php

Changing:

<?php if( $tmRowBgColor!='' ){ ?>
<?php $thememount_dlow_global_css .= '.'.vc_shortcode_custom_css_class( $css, '' ) ?> .tm-sbox .vc_cta3-style-outline .vc_icon_element.vc_icon_element-outer .vc_icon_element-inner.vc_icon_element-outline {
    background-color: <?php echo trim($tmRowBgColor); // we are not santizing this as we are expecting CSS code here. ?>;
}
<?php }; ?>

to:

<?php if( $tmRowBgColor!='' ){ ?>
<?php $thememount_dlow_global_css .= '.'.vc_shortcode_custom_css_class( $css, '' ) ?>
<?php }; ?>

appears to fix it.

Hello

Make sure you are using latest version of theme. If not than update theme to latest version. If still you are getting error than please contact us via our official support system at http://support.thememount.com/ by creating a new ticket and copy paste these details. Also send us your site URL with admin details. So We can check your issue and guide you properly.

Thanks, Bhoomi

Hello,

We need to check this directly on your site. Please contact us via our official support system at http://support.thememount.com/ and send us your site URL with admin login details. So we can check and find it.

Thanks, Bhoomi

Hello

Sorry for late reply. We have answered your support ticket a few minute earlier. Please check it.

Thanks, Bhoomi

This is amazing! Thank you so much. I will be purchasing your template shortly.

Hello

Glad to hear like it . If any query than please contact us via our official support system at http://support.thememount.com/.

Thanks, Bhoomi

Hello,

Yes you can create multi-language site too. But you need a plugin for this. Our theme supports WPML plugin which provide multi-language feature on your site. Please note that WPML plugin is not included with our theme. You need to purchase it separately.

Thanks, Bob

Hello,

Our theme is already compatible with WordPress v5.3. There is only Page Builder plugin (v6.1) update needed. We will update it in some days. Currently our team is testing it.

But if you need it now than please contact us via our support system at https://support.thememount.com/ and send us this details so we will provide it to you.

Thanks, Bob

Hello,

This should not happen. We need to check this directly on your site. Please contact us via our official support system at http://support.thememount.com/ and send us your site URL with admin login details we can check and will provide you proper solution.

Thanks, Bhoomi

Hello

We are using “The Events Calendar” plugin for display event. So you just need to install and activate this plugin and check ThemeMount Event Box Element. It will display ThemeMount Event Box Element.

Thanks, Bhoomi

Amazing! thank you for your quick answer, it works fine

Support site is back up. I will open a ticket now.

Hello,

Yes that can happen if our server was down for some seconds or minutes. I am sorry for that. Our team will reply you soon.

Thanks, Bob

Hello,

Please create a support ticket on our official support system at https://support.thememount.com/ and send us details (you can copy/paste this) so our team member will guide you on this.

Thanks, Bob

Hello,

This should not happen. We need to check this directly on your site. Please contact us via our official support system at http://support.thememount.com/ and send us your site URL with admin login details we can check and will provide you proper solution.

Thanks, Bob

Hello

Please contact us via our official support system at http://support.thememount.com/ and send us plugin name which you are use for search. Also send us details for search functionality which you want to replace with our theme. So we can check plugin with our theme and guide you accordingly.

Thanks, Bhoomi

Hello,

We strongly recommend you to do not update “WPBakery Page Builder” plugin to the latest version as it will break your site. We recommend you to use v5.7 as it’s fully compatible with our theme.

We will do changes in our theme and make it compatible with v6.0.3 and release update. But till then please use v5.7

Thanks, Michael

Thank you

Hello,

We strongly recommend you to do not update “WPBakery Page Builder” plugin to the latest version as it will break your site. We recommend you to use v5.7 as it’s fully compatible with our theme.

We will do changes in our theme and make it compatible with v6.0.3 and release update. But till then please use v5.7

Thanks, Michael

Thank you

Hello

Also We are making compatible with PHP v7.2 as it’s very fast.

Thanks, Bhoomi

Hello, thanks for your response. The theme is really well done (but really!!). Congratulation, 5 stars deserved. Btw i am using sperimental php 7.3 – and it’s very fast and everything seems compatible. Until now we haven’t noticed any issue – except maybe that image demo upload but it’s solved now. Now i’m going to implement WPML, if that runs without problems we are done! So, for now, thank you very much and keep up the nice work!

Hello

Glad to hear Your comment encourage us to create products like this.

Please provide us 5-star ratings as this will encourage us for best services. Here are steps:

Also Feel free to contact us via our official support system at http://support.thememount.com/ forum for your any question.

Thanks, Bhoomi

Sorry for late reply. We have answered your ticket #141921 a few hours earlier. Please check it.

We’ve answered all of your tickets. Please check it.