Discussion on Dine - Restaurant, Cafe, Bakery WordPress Theme

Discussion on Dine - Restaurant, Cafe, Bakery WordPress Theme

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Hi, I am using your theme for a long period with great pleasure. But last weekend I updated the theme on my website and nothing works anymore. I tried deactivating other plugins, clean install etc. but no luck. Hosting info is WordPress 6.1.1 Plugins Up-to-date Thema\’s Up-to-date PHP 8.1.14 SSL/TLS Let’s Encrypt ​Do you have any idea what the issue could be? Hope you will help. Best regards, Harm

Hi Harm,

I need to turn on debug to see what’s happening. Could you please open a support ticket at https://withemes.ticksy.com/

and provide me with your site URL + login info + FTP account login.

I’ll help you to check it.

Kind regards,

Cuong Tran

Hi, I’m interested on your theme. The “book a table” date picker looks terrible on mobile. Can you adjust the box size?

Hi sangalensis,

Thank you for your interest and your feedback. The date picker on mobile issue has been fixed on the demo and in the theme file so when you purchase, it won’t happen anymore.

Kind regards,

Cuong Tran

Great, thank you!

Is “robusta” pre built theme compatible with latest WooCommerce?

Hi jmaccoe,

Yes, all demos are compatible with WooCommerce, though there’s no WooCommerce demo for Robusta.

Kind regards,

Cuong Tran

Thanks… just when i was about to purchase.. it has gone back to $69 (the design is worthy more than TBH)

I guess better luck next time there is a sale (Friday or Cyber), this one is a keeper.

Hi jmaccoe,

Thanks for your kind words. We’re sorry but the sale price has been set for 10 days and about to end by December. It’s the last sale season of the theme this year.

Kind regards,

Cuong Tran

How to set up the off canvas menu?

Hi markb77,

Off canvas menu on mobile comes with the default header. For the custom off canvas menu, you can use the Dine block as the off canvas sidebar and button popup open option for the button element.

Hope this helps,

Cuong Tran

Naprat Purchased

Hi, I need to install the template demo, how can I do it? thanks

Hi Naprat,

We have received your ticket and responded there. If you need further help, please continue the conversation in the ticket.

Kind regards,

Cuong Tran

Hello!! The Five Star Restaurant Reservations plugin premium is included?

Hi 32Network,

Unfortunately the premium version of that plugin is not included. Only free one.

Kind regards,

Cuong Tran

I love your theme and have been using it for my restaurant for years, a few months ago, out of sudden, the mobile menu (the only hamburger) disappear and I don’t know how to fix. It does seem that on a mobile, the logo in the hoarder is flickering for some reason. Thank you!!!

Hi clementinebuschtetz,

It seems you have a child theme for Dine that changes the header menu element. Here’s the markup for the menu in this version. We redesign it to make sure it’s working consistently as other elements in the header.

https://ibb.co/T1fkz00

Hope this helps,

Cuong Tran

Thank you for the reply! I did add the above markup to my header.php file on my child theme, but unfortunately that did not fix the issue, the hamburger menu is still missing from the mobile version of the website.

Hi clementinebuschtetz,

Please note that your markup is

id="hamburger"

while ours is:

a class="hamburger"

Kind regards,

Cuong Tran

My client uses Dine and asked me to help solve the problem. Since updating to version 3.3.0.1 the typography of the text slider is very big, the font is changed also and the logo in the head is flickering. For now I deleted the text slider, but the logo is still flickering. I read that Dine is now using Elementor? , but we still have WPBakery… Could you please help us, since it is messed up with a new update of Dine. https://hjirist.nl I can provide a personal Envato code for this product, Best Regards Reina Smallenbroek info@bureaureinasmallenbroek.nl

Hi Mister Cuong Tran , The Dine Framework (WPBakery Page Builder Addon) is installed with the Dine update. Great!!! https://ibb.co/PFzZHfC One last question… does this mean we can uninstall the plugin: WPBakery Page Builder ? I would like to thank you on behalf of my client for your unwavering commitment!

Best regards Reina

Hi Reina,

Unfortunately WPBakery is the base plugin so you need to keep it activated. That’s why we have WPBakery Page Builder “Addons”. It adds additional addons to the original base plugin.

Kind regards,

Cuong Tran

p/s: You’re quite welcome

Hi Mister Cuong Tran, Thank you so much. Kind regards, Reina

Hello, I am really digging this theme for my NEW client. I worry that this theme has not been updated since 2020. I want to know if there is still support before I purchase and build in it. Seeing what kind of response I can get here.

Hi bhendo99,

Thanks for your interest. In fact the next version is coming this month. We’re still working on this theme.

Kind regards,

Cuong Tran

GREAT! I am writing up a Proposal now. I hope we can add a phone number to the top header. That is KEY with Restaurants.

Hi bhendo99,

Thank you. I’ll note to see if I could add this feature right in this update.

Kind regards,

Cuong Tran

What is the SLA for support? Not getting any answers.

Hi nprimitivo,

Apologize for the delay in your response. We often answer questions within 1 day (or may be a little bit later in case we have load of support tickets).

Kind regards,

Cuong Tran

Hello.

Will you be releasing an update for the theme soon?

Thanks.

Hi onnaslittleblog,

We’re developing more demos, features and adding Elementor features. The next update will come in February.

Kind regards,

Cuong Tran

Hi, how do i make woocommerce cart to appear on top of the page like most of the shops?

Hi nprimitivo,

Unfortunately at the moment Dine doesn’t have this feature yet. And there’s no quick fix for this problem.

Kind regards,

Cuong Tran

Thank you for the reply.

That makes the theme unusable with woocommerce as cart and checkout buttons disappear or not available at all when adding items to a cart.

Regards.

Hi nprimitivo,

Thanks for your feedback. I’ve noted and we’ll develop this feature in the next update.

Kind regards,

Cuong Tran

Hi there. I am looking to buy this theme as its perfect for what i am looking for. Can you just explain the reservation form. Will i as the owner get the form from the customer letting me know what table they want booked? will the customer also get am email letting them know that they have booked a table? i want more than just an autoresponder. They need to have evidence sent to them to letting them know they have successfully reserved a table for a given day

Hi pembsweb2,

Thanks for your interest.

1/ You’ll be the owner of the form, you own all data and doesn’t depend on any third-party services. You can see all bookings in your backend like list of your posts, your pages..

2/ You’ll be notified by email when someone books. They’ll receive also an email to know that they have booked successfully.

3/ Depending on the context, you may want to confirm the booking manually or automatically (in the your booking settings). For instance, booking is automatically confirmed for party size < 3 persons.

Then correspondingly, there’re 2 types of emails: Your booking is pending or your booking is confirmed.

In short, I think it functions like a comprehensive system you might think about a booking system: email, confirmation, notification.

Hope this is clear to you. You may test yourself at the demo page.

Cuong Tran

I would like to add a link to google business of my restaurant in the social link in the top bar but the G google is not appearing, is there any way to achieve this?

Hi rang705,

May I have your Google business URL please? Do you have a child theme?

Hi, I like your theme, I am thinking about buying. But there is one thing that worries me. When watching a demo on a smartphone, when I scroll down, the pictures of the paralex slow down and move in jerks. This can be seen on different smartphones on different networks. This problem is not visible on the computer. What is the cause of the problem? Best regards

Hi JAVEDI,

Thank you for your interest. Yes you were right. The parallax performance on mobile is not smooth as on PC because mobile Javascript works differently form PC and that’s the best parallax can do in mobile. You can disable that parallax effect if you want.

Kind regards,

Cuong Tran

When will you update your theme with compatiblity to WP 5.7.x and with WPBakery Page Builder 6.7

Hi mindfabric,

All plugins have been updated to the latest version. You’ll receive update notice within a day.

Kind regards,

Cuong Tran

Hi, i know my support time is expired, theme is 100% perfect. I only have one question and hope u can point me to the right direction: in the Image Box VC ELEMENT the subtitle is CURVED on the front-end (every character have a “span” property that makes it curved. Nice effect but… Is there a way to block the transform property for that element and to just have TITLE and SUBTITLE inside the image box normal (inline, 0 degrees inclination I mean), without the “arc” effect? Thank you very much, 5 stars deserved!

Hi LABORATORIO_CREATIVO,

Please add following code into Customize > Additional CSS:

.imagebox-subtitle{letter-spacing:3px;}.imagebox-subtitle span {transform:none !important;}

Hope this helps,

Cuong Tran

p/s: thanks for your kind words btw!

Thank you so much! Five star more than deserved! Keep on the good work!

News (posts) page no longer loads. unionhotelwindsor.com.au/news

Cannot use WpBakery Builder on “posts” , even on ones previously built with WPBakery. Can see in the back-end editor but will never load on the front end.

Is there a way to downgrade? Which is the most compatible version of WP Bakery & WordPress?

WP Version: WordPress 5.7.1 DineVersion: 3.2 WP Bakery Version: Version 6.6.0 PHP version 7.2.34 & MySQL version 5.5.5-10.2.37-MariaDB is running.

Hi dobsey,

1/ For some page that doesn’t load, please open a private ticket at http://withemes.ticksy.com/ with your login credentials we’ll help you to check the backend.

2/ If you don’t see WPBakery for your posts, please check Dashboard > WPBakery Page Builder Settings > Role Manager and choose Custom for Post types.

3/ It’s recommended to use for backend, though we can still use it for frontend. If you want me to check it, please open a private ticket at http://withemes.ticksy.com/ with your login credentials we’ll help you to check the backend.

There’s no way to downgrade it. Actually, it’s still working well for us WP 5.7.1 + Dine v3.2 + WPBakery v6.6 + PHP7.

- Cuong Tran

Hi! Are there any know caching issues with the theme? since the newest WP core update I have massive troubles with blog and page updates…

i can send you login credentials …

So please drop me a line via my profile contact form.

done

Hello! The latest updated has completely broken my site on Firefox and Safari. Everything seems fine on Chrome. Any ideas why this might be or has anyone else reported this issue? Thanks!

..also, the WP Bakery updated didn’t seem to work. i have version 6.4.2 installed but I see there is now version 6.5. I’m not sure if this has anything to do with it? I will try the updated again.

Hi Emily_Hashemi,

I see your site is broken on Chrome as well. It’s broken generally because style.css file couldn’t be loaded. Please ask your hosting provider to check file permission problem on your site that theme file style.css couldn’t be loaded.

https://alpenhornbistro.com/wp-content/themes/dine/style.css

it returns 404 for me.

Hi, thank you. I don’t believe file permissions is an issue. But I will look into it. As I mentioned, nothing changed except for installing the new theme and child theme. perhaps it is the new WordPress update.

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