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I see a lot of bad reviews regarding support & did not receive any reply to my contact at your website. are you guys for real?
I have no confidence in starting a project without any support..
we are sorry for that. Could you please repost your pre-sale question?
Hi, we have installed the new version of the theme, but Special offers is not compatible, is this soon available in a new version?
could you please describe in more detail, what went wrong with the Special Offer plugin: https://www.ait-themes.club/wordpress-plugins/special-offers/ ...
Feel free to check the documentation at: https://www.ait-themes.club/documentation/#special-offers-plugin
It is possible to have a payment page like that: https://system.ait-themes.club/join/membership/directory?_ga=1.37497513.882709089.1483901696 Has you know, the payment process is very important. Can you think add a nice page payment in Directory + ?
PayPal payments and PayPal Subscription plugins are compatible with Directory+ theme, and should be purchased separately or as a Directory package at: https://www.ait-themes.club/wordpress-plugins/directory-plugins/
Hope this will help.
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Hello Support, I purchased this and Multi-Author Blog WordPress Theme | Blog / Magazine but it’s no longer available. Is it possible to get the latest version of that theme? I’m also considering purchasing your events directory theme. I hope to hear from you!
Thank you for your message and question:
Theme is now available only at https://www.ait-themes.club/wordpress-themes/ as the theme has been removed from Themeforest market place.
If you plan to update theme you have an option to subscribe for any of available packages / products in our club:
After subscription you can download new updates when you are logged at: https://system.ait-themes.club/join/tf. You’ll get all the benefits from our services – getting free updates, access to support forum, use theme for unlimited domains or projects. You can search through our knowledge base, access online documentation and video tutorials.
The price includes:
- product updates – we continuously add new features/languages, keep themes/plugins compatible with WordPress and the other plugins that are implemented with our templates, security updates, fixing the bugs
- semiautomated updates thanks to our AIT Updater plugin /free/: https://www.ait-themes.club/documentation/#updater-plugin
- access to premium customer support, where our Ait-Themes team is ready to help your with any theme-regarding issue: Customer Support is provided Monday to Friday from 8am to 5pm Central European Time.
- unlimited license usage – for as many as you like domains or web projects
- access to all new products /themes, plugins, graphics/ that we are going to add on www.ait-themes.CLUB during validity of your membership
- after the period of 12 months you can still continue using our products – no restrictions
The price doesn’t include:
- theme customization or modification (due to capacity reasons)
- an additional services: https://www.ait-themes.club/services/
Hope this will help.
Is there a screenshot of the admin section for creating a company listing?
We need to find out if all the layout options and elements are already built into that admin screen. Or are there set templates for different layouts of listings.
You can also test our theme for 10 days if you go to our website.
Hello, How can I limit the number of Image upload per package? Some pacakge I want to allow 4 pics upload, some 6 and some 10. Please let me know!
1. Hello, How can I limit the number of Image upload per package? Some pacakge I want to allow 4 pics upload, some 6 and some 10. Please let me know!
2. Also how can I get rid of the animations? The Image Animations?
thanks for your questions:
1 – we are sorry, admin has an ability to enable or disable users to add images. It’s impossible to set the qty of pictures posted by user.
For the more options that can be set, please have a look at built-in feature: https://www.ait-themes.club/doc/users-registration-packages-options/ . Should you be interesting in Permission manager plugin -> please visit docs at: https://www.ait-themes.club/documentation/#permissions-manager-plugin
2 – you can choose one of the following header (if you are not satisfied with the slider): None, Image, Google map, Street View, Business View, Video. For the more info please have a look at: https://www.ait-themes.club/doc/type-of-headers-for-standard-pages-items-posts-and-items-categorylocation-pages/
Other Directory Themes have it. I like your platform and I am using it. That’s the missing piece you guys will need. Why is it impossible? Are you guys working on it?
thanks for coming back on this.
No plan on adding this feature for the moment due to the other projects with higher priority. Thanks for your understanding.
Now its working fine.
thank you for the feedback.
please have a look at the previous answer.
Also, How can I link the Package to the Pricing table or button?
Please check out the previous answer …
the functionality you are asking requires theme customization.
We don’t offer an additional service related to websites of themes users except the following ones: https://www.ait-themes.club/services/ .
How i can register here: http://preview.ait-themes.com/theme/directory2/
To see all options that user have, and all functions of theme.
I see only log in form, there is no register form.
please have a look at the previous answer.
I’m a WP newbie. Is there a tutorial (vid or print) that would walk me through the process of setting my directory pages and the front-end forms? Thanks!
Hope this will help.
Another update. Another set of issues we need to tackle.
This time, we’re getting warnings that part of the page is not secure. We have an SSL in place, and are sending traffic to https. So its not lack of SSL; something about the page loading secure and nonsecure items.
Please, check your theme version with the latest one: You can get the supported theme version by using AIT Updater plugin for free -> https://www.ait-themes.club/documentation/#updater-plugin
If it doesn’t help, I’d like to kindly ask you to check our knowledge base and/or documentation https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledge-base
Should your issue still persists, Ait-Themes team is ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf and post your technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/ . Please kindly also note that in general support covers mainly finding of solutions for problems in theme and help users use the product, if there is a bug we’ll fix it as soon as possible. Unfortunately we are not capable working on user’s custom websites.
Our technicians can answer most efficiently even as quick as possible if you decide for the “priority question” service /you’ll get an answer within a few working hours/.
Please kindly note, that we have no issue with our installation…
Is it possible to change the path to an “item” to “business” or “person”? I have both businesses and people profiles.
yes, it is possible: please check our knowledge base at https://www.ait-themes.club/knowledge-base—> https://www.ait-themes.club/knowledge-base/how-can-i-change-items-slug-and-slug-of-other-custom-post-types/
Should you have further technical questions, please post them directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/ Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few hours). Best!
Hi, congratulations for this theme!
I have a question, I bought the template (purchase code 766a4022-60f6-46c8-ba07-559601f9b789) but I don’t find the option to group more than one items of the map in one, as happens for example in CLASSIC PRESENTATION. Is there something I don’t see?
Thank you so much!
How can I stop spam registrations on my website? I have like 10-15 people a day trying to register and its all spam.. Can I have it setup so they are not registered on the site at all until paypal payment has gone through? I see the option for admin approval but why should the users be added to the site even if they don’t pay? I shouldn’t have to filter them out manually..
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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