I bought a template – the advertisement says that the template is translated into 28 languages. In the wordpress panel I do not see any such option or plugin included in the package. According to the documentation, there should be AIT Languages plugin – it is not available on your website. Where to download the plugin?
I need the Easy Admin Template for this. Will your Citadel 4.0 plugin work with the Directory Pro template. I installed the Citadel Directory Plugin Lite demo plugin, but I cannot turn it on because it is inconsistent with the DirectoryPro template
AIT Languages plugin and Easy Admin are not available for the market. Please contact us via firstname.lastname@example.org in order to get special price offer. In both cases the support is available till 1st of March 2022. Regarding Citadela products – please have a look at the comparison table in order to see the advantages of Citadela package: https://www.ait-themes.club/next-generation-directorypro/
How do I transition to the Citadela theme?
Thanks for writing in. Fist of all, I apologize for delayed answer.
There are two options. Both we describe in the documentation. Choose the way that suits your needs. Each project and website is different. It’s, therefore, pretty hard to write what exactly you need to do to migrate your existing website to Citadela.
Hope it will help you.
You should not buy this theme as support for it will end in March 2022. Why is it still for sale?
Thanks for writing in. We are intended to offer all supported products and yet, in order to migrate from old ait theme to Citadela product listing pack – there are two options. Both we describe in the documentation. Everyone has the option to choose the way that suits his/her needs. We clearly understand that each project and website is different.
For detailed info about migration procedure please visit: https://www.ait-themes.club/migration-from-other-directory-themes/
If there is anything else we can assist you, please contact us back.
Have a good day!
Hi, I bought the theme a month ago but now I’m worried. Will support continue or you plans are to abandon Directory pro in the next future ?
I read some comments and now all is clear. I have a long term project and i choosen directory pro, but without support is a bad choice, so i decided for a refund. Thanks
Many thanks for writing in. Our new Citadela theme and Citadela plugins replaced all our legacy products (DirectoryPRO included). Citadela is a free theme you can use without any limitations. It is extendable with optional premium Citadela plugins. To learn more about Citadela, please click on the following link: https://www.ait-themes.club/citadela-layouts/
Regarding DirectoryPRO: the maintenance and updating of the theme we keep till 2022.03.01.
Gutenberg was rolled into WordPress 5.0 as the Default Content Editor on December 16, 2018. Since then, templates created in the classic editor have gradually become obsolete. And so, creating web pages based on templates with the Gutenberg editor becomes a matter of course. This change will affect every developer. That’s why our AIT team decided on this necessary change.
In order to migrate from old ait theme to Citadela there are two options. Both we describe in the documentation. We recommend to choose the way that suits your needs. Each project and website is different. It’s, therefore, pretty hard to write what exactly you need to do to migrate your existing website to Citadela.
I understand your point. I prefer a refund and further research about the theme i’ll buy for the upcoming project.
My refund request is processing, thanks.
your request has been already proceed.
Hello, great project, I am looking for the Import/export csv or excel data component/functionality as well as the App version? is there an app companion for this template??
Many thanks for writing in and for compliments.
We are sorry, CSV Imporrt/export plugin is not available.
Usually, we recommend using one of the third-party developer plugins. For example, “WP All Export” plugin exports data from the original template or another export plugin. Either the free version or the paid version will suffice.
These import-export plugins also export CPTs and can be imported into various CPTs.
If you manage to export all the data, importing it should no longer be a problem.
It is not a problem to migrate posts and pages. We also relocated the club page like this.
You can replace your current theme with Citadela, and yet you can also start by importing one of the available layouts: https://www.ait-themes.club/citadela-layouts/.
Last but not least, please consider Citadela project: https://www.ait-themes.club/next-generation-directorypro/
How to disable Toggle Search in search form in mobile version. Thanks
Thanks for writing in. You should change static texts in the theme manually. You’ll find them in .po and .mo files.
If you are using Citadela product pack you should change those texts by using Loco Translator…
How to disable Toggle Search in search form in mobile version.
I want to display Category, Location & Search button in Search form in mobile version. After updating the theme it switch to Toggle search drop list which I dont want this. Kindly please help to fix.
Site url: https://couplesinternational.com/
Hi again John.
Please find the answer posted a while ago… Should you have further technical questions we recommend contact us via support forum.
Please login into your account at https://system.ait-themes.club/support/add-question
Our technicians are ready to answer you most efficiently even as quickly as possible when you decide on a priority question (obviously within a few working hours). Customer Support is provided during working days from 8am to 5pm Central European Time.
Once you have bought Ait Themes support service via Themeforest you should perform the registration in our www.ait-themes.club in order to get access to the support forum. First of all, the purchase code you have received from Themeforest should be validated in our system. If you have not yet created Ait Themes Club account, please use the following form: https://system.ait-themes.club/join/tf
Thanks for understanding.
Please enter a valid API key for this domain. You can configure it in Theme Admin → Theme Options → API Key. prob with ati directory theme
im insert and dont work this
Thanks for writing in.
The SSL certificate issue is due to some of the Let’s Encrypt certificates expired last week. Please get in touch with your hosting provider to fix this issue. They must update their servers. Also, it can help you to regenerate a new SSL certificate for your domain.
We double-checked our servers and did the update last week before the announced day.
Also, you must have AIT Updater version 5.1.3 installed and your domain API’s save in both inputs:
Theme Admin -> AIT Updater
Theme Admin -> Theme Options ->API Key
Thanks for your understanding.
it worked perfectly until yesterday, but now I have problem on all websites : Please enter a valid API key for this domain. You can configure it in Theme Admin → Theme Options → API Key. I’m insert new, and it doesn’t work!!!!!
I appears your main site ait-themes.club is offline. Are you discontinuing services?
Thanks for writing in. Perhaps some server issue, https://www.ait-themes.club/ is working and yet we continue offering our services and keep adding new features. In fact it is our core job.
If there is anything else we can assist you, please contact us back.
An additional info – this global DNS issue has concerned with all domain with suffix .club… It looks like they have already solved it…
I figured something was up. Sorry you guys are having to deal with this as an issue. I love your products and your service!!! 5 STARS!
how we could help you?
when was last update?
Thanks for asking. The latest version v4.0.27 has been released on 2021-08-06.
Are you interesting especially in the layout? Please consider Citadela Directory pack: https://www.ait-themes.club/item/citadela-directorypro/
Here is the link to article with comparison table: https://www.ait-themes.club/next-generation-directorypro/
I can’t deregister my Purchase code from my staging site. I need to move to production now but receive the error – Purchase code not found
Thanks for writing in. Please provides us of your user name registered in our system which allow us to have a look closer at your issue.
Thank you for getting back on this. Your purchase code that begins with the following 8 digits ZhzIlwbM has been registered in our system. To deregister, you should manage it on the next page:https://system.ait-themes.club/account/themeforest
Please let us know, whether it has helped.
1. You wrote “We support Elementor (Free) and we provide ListingPro Elements. You may choose to use Elementor Pro with it’s additional widgets but we do not officially support it.”
Do you still not support elementor pro? Because it have the most wanted widgets and dynamic fields. Professional websites need more functions/need elementor pro for content. Please confirm: is your theme still not official elementor pro compatible?
2. Which elementor theme related widgets do you have? For example: Do you have login and register widget for elementor? So we can build custom header with login and register element.
3. We can build custom listng detail page with elementor pro? Or its still not possible?
I’ve just purchased this theme, but am getting an error “Something went wrong with the plugin API.” when attempting to update the AIT updater plugin.
And I see “ait has chosen not to support this item”.
So can I get a refund please?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
View license details
This item is licensed 100% GPL.
Price is in US dollars and excludes tax
This item was featured on ThemeForest
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