ait

ait supports this item

Supported

5106 comments found.

HI, Before I make a purchase , I want to make sure that I can have the city , states in the permalinks and also I can add a meta tittle and description

ait

ait Author

Hi there,

thanks for asking. Items custom post type can have Title and Description, regarding customization of the slug, the following options are available: https://www.ait-themes.club/knowledge-base/how-can-i-change-items-slug-and-slug-of-other-custom-post-types/

Best regards! AIT

I have had nothing but problems with this theme. There are a lot of things that don’t work according to standard practices and when you ask theme support you get answers that are mostly completely useless. I hired a developer and we had a very specific question about extending the number of items shown on a page after we figured it out on the parent theme, but it wouldn’t work on the child theme. All I got from support was contact a freelancer and figure it out yourself. So rude. I would not recommend this theme.

After contacting them again about the problem I got a more specific answer that time, to be fair. Still, there are a lot of things that should not be a problem or by part of the customization options and are not.

ait

ait Author

Hello,

thanks for your message. Please kindly note that Ait-Themes team is ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time. You should post your technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/ .

In general support covers mainly finding of solutions for problems in theme and help users use the product, if there is a bug we’ll fix it as soon as possible. Unfortunately we are not capable working on user’s custom websites.

Our technicians can answer most efficiently even as quick as possible if you decide for the “priority question” service /you’ll get an answer within a few working hours/.

Thanks for understanding. Kind regards! AIT

pep29

pep29 Purchased

How can I import from the old “Directory theme” to the new “Directory + theme”? When I active the new theme I lost all my items and info.

ait

ait Author

Hi there,

please follow these instructions as you might find them useful: https://www.ait-themes.club/knowledge-base/migration-from-old-directory-or-businessfinder-theme/

Best! AIT

I bought 6 months of support on themeforest, but I have serious problems to activate the service. I’ve this error message ” Purchase code already used “

Can you help me?

I need a support to add a phone number on a search results list

doublep101

doublep101 Purchased

Hi. Great theme, which I have used before. However, quick question, can I have certain locations displayed on the front page, rather then every one in the directory? I thought the Featured check box when creating locations controlled this? However it is always checked! Thanks!

Any chance of a quick answer?

Just wanted you guys to know how impressed we are with the performance of your Directory WordPress theme. We ran some tests to see what the cost of running the Directory would be in real $$$. Straight A’s. Except for caching and that’s because we ran it HTTPS secure and we all know you cannot cache encrypted HTTPS pages. Great job! Here is the test results. https://www.webpagetest.org/result/171124_92_ed559fa6cb28df14a972575adc7adfb9/

by
by
by
by
by
by