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Hello, I just bought a license for your Directory + theme but I have a big problem. Indeed, I wish that it is translated into French (as much the administration part of Wordpress as the public site). If I bought your theme, it was clearly indicated that it was possible. Apparently, I need to install the AIT Languages plugin except that, when I try to install it, it says: “Failed to install: You did not get this plugin. purchasing Full Membership. ”. I do not understand why I still have to pay full access when it was stated that it was included in the theme. Thank you in advance :)

So if I understand what you’re saying to me: the theme on Theme Forest does not include translations? By cons, if I take your pack on your site, is it the case?

ait

ait Author

Hi there, thanks for your reply. Yes, you have understood it correctly. AIT Languages plugin is not included Best regards! AIT

Yes I understood that it was not included but it is not clear to me. Never mind. Good day and thank you. Regards,

Hello, Let say, I want to add woocommerce on this theme and start a classified ad site:

is it possible “easily” to show on front page and anywhere on the site an nearby list of product?

Per example, I dont want a related “product” based on similarity but a product list based on geo-localisation.

Also, is it possible to use the localization of the visitor with something similar of the Geolocation API in html 5

I understand theses options are not on the theme. but with some modification can I, or a good developer, make theses options available with few modifications ?

docizzen

docizzen Purchased

Why are you not showing the most recent update of this theme available on Envato? Envato shows your last update as “13 December 17” v2.22, but when I log in to the Member area (https://system.ait-themes.club/), you show the most recent update as v2.24 “Last update: 2018-01-25 16:39”?

ait

ait Author

Hello, thanks for getting back on this.

It is not necessary to join our Club to get updates. All you should to do is having installed and activated AIT Updater plugin (available for free) and check the availability of the new updates (via standard worpdress notification in the admin panel).

Until the product is sold via Themeforest market place the updates are still for free.

Thanks for understanding. Kind regards! AIT

docizzen

docizzen Purchased

Read my last reply again where the first thing I said was “I’ve had the AIT Updater plugin since I purchased the Directory+ Theme.” this is the first thing I told you in my last reply. So, if updater works so well then why, when I log in to the admin. do I see that I have version 2.22 of the Directory+ theme and version Version v5.0.6 (28th June 2017) of the AIT Updater plugin? According to you, I should be completely up to date… clearly, I am not. So I log in to the https://system.ait-themes.club/ page and go to download the theme and I have two options… download the “Free” version or purchase the “Full” version. If I’m logged in, should I not be given the option to just download the updated version?

ait

ait Author

Hi again,

thanks for your reply. As i have understood you correctly, there are no new updates available as it is shown in enclosed image: https://prntscr.com/i8jhs1

Secondly, please check your your AIT Updater plugin settings. Shouldn’t you change it from the fist installation, please try to deactivate a 3rd party plugin/s and check out whether the trouble has been solved.

If your issue still persists, please provide us of the report by using AIT SysInfo plugin which available for free at: https://www.ait-themes.club/wordpress-plugins/ait-sysinfo/

Please kindly note that the options to buy any of products which you find in our system (club) concerns to our clients that have decided to get our product via AIT website (not through themeforest). Best! AIT

martian7

martian7 Purchased

Hello, we have a pre-sale question, on the theme info page on themeforest, it says that the theme has “Unlimited Packages”, does this mean the user can select their package membership level, we have 4-5 levels of membership. Is all this included in the theme software or do we need to buy a external plugin for subscriptions. I do not see a demo of the packages to select to submit a list on this page: https://preview.ait-themes.club/theme/directory2/register-to-submit-your-items/

Thanks!

ait

ait Author

Hi there,

thanks for asking.

Yes, you can have as many as you need subscription packages for your users right after theme installation and activation – please have a look at the following instructions how to set up the users packages:

After creating registration form: https://www.ait-themes.club/doc/how-to-create-submit-listing-page/ or https://www.ait-themes.club/doc/how-to-create-registration-and-login-page-using-directory-type-theme/ and setting the user’s packages: https://www.ait-themes.club/doc/users-registration-packages-options/

In addition:

You can help to all of your users when you introduce a nicer design of the WP administration by using Easy Admin plugin: https://www.ait-themes.club/doc/how-to-enable-easy-admin-in-directory-type-theme/ you can create an user friendly admin’s feel of look and comfortable navigation, which helps especially to all non-wordpress users in order simplify their work in WordPress administration. Please have a look at documentation files also at: https://www.ait-themes.club/documentation/#easy-admin-plugin

Should you be interesting to give your users the more ability in order to manage even the more custom post types, elements etc, please consider Permission Manager plugin: https://www.ait-themes.club/wordpress-plugins/ait-permissions-manager/

If you are interesting to learn a little bit more about how to run directory business, please have a look at the following articles: https://www.ait-themes.club/category/directory-features/ and https://www.ait-themes.club/how-to-use-packages-to-earn-you-from-directory-listings/ Last but not least – Claim listing plugin was designed to give users ability take control over their listing: http://www.ait-themes.club/wordpress-plugins/claim-listing/

Best regards! AIT

martian7

martian7 Purchased

thanks for the reply. so clients can signup for paid packages via paypal all using the theme functions correct? do we need to buy any woocommerce or other plugin to have the subscription packages work?

ait

ait Author

Hi, thanks for getting back on this.

If you are intended to offer paid registration via paypal, please consider one or both of the following plugins:

- https://www.ait-themes.club/wordpress-plugins/paypal-payments/ - https://www.ait-themes.club/wordpress-plugins/paypal-subscriptions/

as non of mentioned plugins is included in single theme product: https://prntscr.com/i841jk

Thanks for understanding. Best, AIT

Hello,

I have a few pre-sale questions:

1. Is it possible to add custom category structures, i.e. Continent -> Country -> Type (Producer/Processor/Distributor, etc)?

2. Is it possible to add custom search fields – Producer, Processor, Distributor, Broker, etc.?

3. Can featured listings only be displayed in their category? For example featured Distributor listings will only search when browsing the Distributor category or searching for Distributors?

4. Is it possible to search for multiple categories in the search field? For example show all Producers and Processors in France + a search keyword (the commodity)?

5. Is it possible to only add featured listings on Google Maps?

6. Is it possible to combine various modules from your different demos? For example an advanced search bar over a Google Maps background.

7. Is it possible to integrate a “Send message” button (and form), either through your theme or a third party plugin, instead of showing an email address on the listing? This would be using my website’s mailing server.

Thank you in advance

Hello,

I’m interested in your Themen. but I have a question. I want to buy a WP-ALL-IMPORT plugin, but I’d like to know if it’s fully compatible is its Themen.

Please, could you tell me if it is compatible to import CSV / Excel files with data Title, Category, Meta, Seo, Meta Title, Description, Telephone, Email Adress, website, Facebook, images … I appreciate your response to decide to buy. Thank you

Do you have other pluging for import all these fields with CSV? Thanks

ait

ait Author

Hello!

thanks a lot for interesting in our products.

As we do not perform the testing WP-ALL-IMPORT plugin on compatibility with our products i am not able to ensure you that everything will work correctly. Secondly, CSV Import Export plugin was designed to give the ability to import all the necessary content into Items Custom post types. Anyhow, i would advice you to check the whole documentation where you can find how to proceed it: https://www.ait-themes.club/documentation/#csv-import-export-plugin Hope it will help.

Best regards! AIT

Is it possible to integrate a “Send message” button (and form), either through your theme or a third party plugin, instead of showing an email address on the listing? This would be using my website’s mailing server.

ait

ait Author

Hello again,

Yes, it is possible – you can activate contact form in Itms custom post type (item detail) in the theme administration.

Best! AIT

docizzen

docizzen Purchased

I’m tired of this issue. Where the F#%K to I go to get the updated version of Directory+? I log in to my account and I see that as of today, you’re on version v2.25 Last update: 2018-02-01 17:53

Download Free Version

Purchase Full Version ($69)

Details

There is nothing there indicating where I can download the latest version. I also have AIT Updater with the API key and username INTACT! Yet the site is not updating and you are not updating on Themeforest! I’ve already brought this up a few days ago but I’m getting no F*&king where with you! I love the theme, but your communications and support SUCK right now! What the hell do I have to do to get you to respond? Do ask me about AIT Updater, again… I already have it! It’s connected. Why is there not a link to download the updated version, because it’s not on the UI when I log into the Member area at https://system.ait-themes.club/

ait

ait Author

Hi there, as i was able to trace up your account i have found up that you were able to update the theme by using AIT Updater plugin (API update): https://prntscr.com/i8zl0t Best regards! AIT

docizzen

docizzen Purchased

Bull Sh$% I had the child theme activated, so I went back and activated the main theme and was finally able to update, but not until I activated the main theme. Which means you have a disconnect between the damn child theme and AIT Updater. SO I guess since I’m not getting update notification because your AIT Updater is useless when the child theme is active. I’ll have to go to the club site to see if you’ve updated something. All I can do is shake my head.

ait

ait Author

Hi there, thanks a lot for your feedback. I will forward this issue to our developers and they consequently try to find some solution to avoid such an issue in the future (if possible). Have a great day! AIT

Hi, I have just got this theme installed, how do I change the default header that says (Discover Your City Now). Instructions please.

ait

ait Author

Hello,

thanks for purchasing one of our products. We’d like to kindly ask you to check our knowledge base and/or documentation with video tutorials: https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledgebase

Best! AIT

Hi Thank you for the French translation that you’ve sent me. Where is the best way to install it ? Should i create in the theme child a folder LANGUAGES and put there the translate files ? The translation should be activated by himself ?

Thanks

ait

ait Author

Hello, thanks for asking. I am not sure whether i have understood you correctly – we have no special French translation files or whatever. French as well as the other languages are supported after activation AIT Languages plugin: https://www.ait-themes.club/multilingual-support/ How to work with you can find at: https://www.ait-themes.club/documentation/#multilingual-options Thansk for understanding. Kind regards! AIT

When we set up the right sidebar it displays a code before and after the title. Where can we correct it? have a look at our site : www.arrabidasecrets.com.

ait

ait Author

Hi thgere, you should customize the theme as title of widgets can’t use html code in this way. The same regarding titles of the elements that theme uses in order to display custom post types. For detailed info we’d like to kindly ask you to check our knowledge base and/or documentation with video tutorials: https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledgebase Thansk for understanding. Kind regards! AIT

Hi; In homepage and in items page we see all categories. But how we can set this only featured categories.

In this page https://preview.ait-themes.club/theme/directory2/ (Main Categories) and top categories in this page https://preview.ait-themes.club/theme/directory2/item/

And last; how can we change slug. Ex; ....com/items to …...com/products

Thanks for all.

ait

ait Author

Hi there,

thanks for purchasing one of our products. Please have a look at the documentation available at: https://www.ait-themes.club/doc/featured-categories/

Regarding the second question – how to change the slug – please check out the following instructions: https://www.ait-themes.club/knowledge-base/how-can-i-change-items-slug-and-slug-of-other-custom-post-types/

Should you have further questions, we’d like to also kindly ask you to check our knowledge base and/or documentation with video tutorials: https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledgebase

or

feel free to post technical question directly in our dedicated support ticket system. Please login into your account at https://system.ait-themes.club/support/. Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few working hours). Customer Support is provided during working days from 8am to 5pm Central European Time.

Once you have bought Ait Themes product on Themeforest you should register on our Club to get support. First of all the purchase code from Themeforest should to be validated in our system. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf

Thanks for understanding. Best! AIT

Second question is ok. Thanks. But in first question I want to see only featured categories under main categories title in classic homepage.

ait

ait Author

Hi there, thanks for getting back on this. We are sorry, there is no such an option available by default. Kind! AIT

Hi there,

How do I set the map to be unlocked by default please? I can’t find it anywhere? Is it a code parameter I need to add somewhere maybe?

Thank you!

ait

ait Author

Hi there, thanks for asking. Please have a try to find this file: ..\ait-theme\elements\google-map\javascript.php

Change row 152: map.setOptions({ draggable : false });

to: map.setOptions({ draggable : true});

It should work for mobile devices.

Best! AIT

Can you please tell me where I can go to change the drop down category items for the orange search bar right underneath the map on this page? http://truckpartslocator.com/

I have solved this issue.

Hello,

After wordress upgrading I started to get fatal errors as I wrote below. When I disabled the Yoast SEO extension, I can reach admin panel, if not I can not.

Fatal error: Uncaught exception ‘InvalidStateException’ with message ‘Ambiguous class AitContactOwnerAjax resolution; defined in /home/..../public_html/wp-content/themes/.../directory2/ait-theme/ajax/AitContactOwnerAjax.php

Many thanks in advance.

ait

ait Author

Hi there,

thanks for your message. Please try to deactivate a 3rd party plugins if you are using some of them and check out whether the problem still persists.

Please kindly also note that Ait-Themes team is ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf and post your technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/ . In general support covers mainly finding of solutions for problems in theme and help users use the product, if there is a bug we’ll fix it as soon as possible. Unfortunately we are not capable working on user’s custom websites. Our technicians can answer most efficiently even as quick as possible if you decide for the “priority question” service /you’ll get an answer within a few working hours/.

Best! AIT

Probilsis

Probilsis Purchased

Hi; I want to use original images in category list. But system use cache image. How can I use original size in category list ?

ait

ait Author

Hi there,

we’d like to kindly ask you to check our knowledge base and/or documentation with video tutorials: https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledgebase

or

feel free to post technical question directly in our dedicated support ticket system. Please login into your account at https://system.ait-themes.club/support/. Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few working hours). Customer Support is provided during working days from 8am to 5pm Central European Time.

Once you have bought Ait Themes product on Themeforest you should register on our Club to get support. First of all the purchase code from Themeforest should to be validated in our system. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf

Thanks for understanding. Kind! AIT

This comment is currently being reviewed.

Hi I am having this problem Something went wrong with the plugin API.

This is not allowing me to install the plugin This theme requires the following plugin: AIT Updater. Begin installing plugin | Dismiss this notice

ait

ait Author

Hi there, thanks for your message. You can get an access to supported theme/plugin version by using AIT Updater plugin for free -> https://www.ait-themes.club/wordpress-plugins/ait-updater/ , the documentation you can find at https://www.ait-themes.club/documentation/#updater-plugin

Best! AIT

Also I am wating to purchase the plugins am I correct that it is $99 for all the plugins? The theme is also asking me to enter a valid purchase code for the theme. I purchased this a couple of years ago do I have to purchase again? Thank you

Hello In this page – https://preview.ait-themes.club/theme/directory2/register-to-submit-your-items/ you have mentioned the 5 steps for a person to register the listing …but there is no form? Can you check….

ait

ait Author

Hi there,

thank you for interesting in Directory+ theme – please have a look at the following instructions and articles where you can find how to work with directory products (please kindly note that extension plugins are not included in single theme product):

After creating registration form: https://www.ait-themes.club/doc/how-to-create-submit-listing-page/ or https://www.ait-themes.club/doc/how-to-create-registration-and-login-page-using-directory-type-theme/ and setting the user’s packages: https://www.ait-themes.club/doc/users-registration-packages-options/

You can help to all of your users when you introduce a nicer design of the WP administration by using Easy Admin plugin: https://www.ait-themes.club/doc/how-to-enable-easy-admin-in-directory-type-theme/ you can create an user friendly admin’s feel of look and comfortable navigation, which helps especially to all non-wordpress users in order simplify their work in WordPress administration. Please have a look at documentation files also at: https://www.ait-themes.club/documentation/#easy-admin-plugin

Should you be interesting to give your users the more ability in order to manage even the more custom post types, elements etc, please consider Permission Manager plugin: https://www.ait-themes.club/wordpress-plugins/ait-permissions-manager/ If you are interesting to learn a little bit more about how to run directory business, please have a look at the following articles: https://www.ait-themes.club/category/directory-features/ and https://www.ait-themes.club/how-to-use-packages-to-earn-you-from-directory-listings/

Last but not least – Claim listing plugin was designed to give users ability take control over their listing: http://www.ait-themes.club/wordpress-plugins/claim-listing/

Thanks for understanding. Best! AIT

Hi…. Thank you for your message… will surely have a look at this and get back to you…

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