ait

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5257 comments found.

Hi, I want to buy a 2nd licence but I have a pre-sale question: is directory compatible with multivendor? Thank you!

Hello,

thanks for asking. We are sorry, we do not perform testing on the compatibility between both products. Anyhow: Although full demo admin is not available, but you can have any of our products (from www.ait-themes.CLUB) at no risk as we offer 10 days of money back guarantee. You can play around with the themes, plugins etc, and once you are interesting to upgrade your subscription into Full Membership – no problem, you can do it within 30 days by paying the difference between the prices.

In addition – all of our products – themes, plugins are kept always compatible with the latest versions of WordPress.

Hope it will help. Kind regards! AIT

Theme not providing payment options and they are sale neccessary plugins with high cost and theame packages not support woocommerce payments woocommerce only separate shoping with different payment options.I purchased more than 10 themes in enviromarket all themes available with neccesary plugins included with free of cost but first time i am experienced here these people are doing cross business and they are sale the plugins with high cost more than theme price.be care full with this marchant before purchase the theme.Theme not providing all neccessary directory functionality

Hello, thanks for your message. We do not hide this facts as you can check it in the page presentation on themeforest: - https://prntscr.com/gk7xui - https://prntscr.com/i841jk Secondly, the package price for all themes, plugins and assets is only $99,- excl. VAT if applicable with the following benefits: https://www.ait-themes.club/ . We are convinced it is a fair offer. Thanks for understanding. Kind regards! AIT

My client has purchased this theme, I’m just trying to ascertain how the search works for Keywords? I was hoping that it would also search the actual Address field? Is this not the case? Ideally I would like it to also use the Keyword search to search all parts of the listings including address? Is this possible?

Hi there, thanks for asking. Search form search for: - location - category - keywords/sentences used in the Title, Description or in the Content in the items custom post type: https://www.ait-themes.club/doc/search-form-element/ Best regards! AIT

Hi ! 3 weeks that I have a problem with my site following an update. I decide to extend the support for help but when I connect to your site the support is not available for me. So I decide to write to you, you delete my account then recreate it, I can reconnect but the support is still not available and I can not ask you for help otherwise. And my site still has problems…. No solution ????

ait

ait Author

Dear,

thanks for your message. If i have understood you correctly, you have prolonged support provided by our team. Nevertheless by checking your account according your user name “oneiros28” that is available at the following URL in our system: https://system.ait-themes.club/admin/customers/detail/28661 i can see that your account is still inactive. Did you renewed support service within your another account? Could you please provide us of your user name used to perform the registration of your another account?

Best regards! AIT

Tell please, is this template on russian language too?

ait

ait Author

Hi there, thanks for asking. Yes, it is possible by extending the theme with AIT Languages plugin: https://www.ait-themes.club/multilingual-support/. How to set up Russian localisation in a few steps is available at: https://www.ait-themes.club/documentation/#multilingual-options

Kind regards! AIT

If i understand correctly, I need buy Directory theme and AIT Languages plugin for fully Russian language?

ait

ait Author

Hi again,

thanks for getting back on this. Yes, that’s correct and once you are intended to offer your services/products to EU citizens you should consider also Infobar plugin etc in order to meet GDPR rules.

Best! AIT

Hello, how do I control the number of products displayed on my woocommerce product pages please?

ait

ait Author

Hi there, thanks for asking. You can use Columns Element in page builder with Text element in it where you should use the code for example

Recent Products

[rule type=”empty”]

[recent_products per_page=”3” columns=”3”]

or

Featured Products

[rule type=”empty”]

[featured_products per_page=”3” columns=”3”]

How to work with page builder and elements you can find in the documentation: https://www.ait-themes.club/documentation/#elements https://www.ait-themes.club/documentation/#video-tutorials-for-ait-themes-page-builder

Best regards! AIT

kevin271

kevin271 Purchased

Hello, you say that plugins in demo are not include in template, but if I buy the template like this without plugins, can I use it as a directory similar to the demo? or what plugins are essential?. Thanks

kevin271

kevin271 Purchased

I only have interest in the directory

ait

ait Author

Hi there,

thanks for asking. Please have a look at the list of plugins used in the demo presentation in order to see which ones meet your expectation and demands on directory listing portal: https://www.ait-themes.club/wordpress-plugins/

Best regards! AIT

thaw-zin

thaw-zin Purchased

Hi, When will be available with pagination of item list box? It is now showing with navigation style. If it is available, I would like to update theme for #pagination style of item listed box, Thanks

ait

ait Author

Hi there, thanks for your message. The option is available and you can set up whether the results are displayed as a list or in boxes at: Theme Options > Item Category / Location Options

Please, check your theme/plugin versions with the latest ones if you can: You should be able to get an access to supported theme/plugin version by using AIT Updater plugin for free -> https://www.ait-themes.club/wordpress-plugins/ait-updater/ , the documentation you can find at https://www.ait-themes.club/documentation/#updater-plugin

Best regards! AIT

I never received my full membership after purchase, I want a refund.

ait

ait Author

Hi there, how could we help you? After purchase you should be able to login into our system and get thees directly at: - https://system.ait-themes.club plugins: - https://system.ait-themes.club/plugins/ graphics: - https://system.ait-themes.club/assets/ Please provide us of your user name used to register in our club which allow as to trace up your account. Once you are intended to request for refund, please contact us via support forum or with your user name due to the same reason as mentioned above. Kind regards! AIT

Hello AIT-themes.club team. Being your loyal customer for past 4 yrs now. Am a full membership customers as well. However, one issue is coming for past 2 weeks, i am unable to post a question as it gives 500 error. Tried over 5 different days.. same issue. Pls help. thanks.

ait

ait Author

Hi there, we can see you have pre-paid access to support forum, and once you have no access or you are unable to post new ticket, please provide us of your user name used to register in our system which allow us to trace up your account and have a look closer at your issue. Thanks for your patience. Kind regards! AIT

I am using the same userid: paragp99 since 2015 when i got full membership access. The current active subscription details are as follows:

Status Active From 2018-07-14 To 2019-07-14

ait

ait Author

Hi there, your issue has been solved, the reason was that too long title for the new ticket has been used, anyhow – everything is working correctly now. Have a nice day! AIT

seaquest

seaquest Purchased

hello i just bought the them directory2 from you and i can’t install even if i have all the requirement with the PHP and the Host what should i do ? regards

ait

ait Author

Hi there, Thansk for purchasing one of our products. We’d like to kindly ask you to check our knowledge base and/or documentation with video tutorials: https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledgebase Or feel free to post technical question directly in our dedicated support ticket system. Please login into your account at https://system.ait-themes.club/support/. Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few working hours). Customer Support is provided during working days from 8am to 5pm Central European Time. If you have bought Ait Themes product on Themeforest you should register on our Club to get support. First of all the purchase code from Themeforest should to be validated in our system. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf

Thanks for understanding. AIT

aaran76

aaran76 Purchased

I’m receiving many spam registrations from @mail.ru domains on my site. I’ve tried several plugins that claim to block registration from specified domains, but none of them work. I presume that this is because you are using your own registration mechanism, rather than the build in WordPress functionality.

How might I block certain email domains?

ait

ait Author

Hello,

the registration form is the one used by wordpress (not customized) anyhow feel free to have a look at the following articles as you might find it useful: - https://www.ait-themes.club/babayaga-new-wordpress-malware/ - https://www.ait-themes.club/tag/security/ Hope it will help. Kind regards! AIT

I was trying to get the item images (logos) to show the same size / ratio on the search page. I tried CSS to set the image size to cover 0 luck. I realized that your theme crops out the Item’s Image (the one displayed in search results). Can you offer a workaround for this?

If you can’t don’t reply asking to ask in your forum since I NEVER get any help there

ait

ait Author

Hello,

it is possible to change size of logo by change max height. Example if you would like to change it on 170px

.site-logo img {

max-height: 170px;

}

Regards, AIT

Eveytime I create an Item as an admin, I don’t see the option to set the package type. I have around 25 items which I have created but don’t see the option to set the package and want to change the package type

ait

ait Author

Hello, thanks for asking. Please check out the documentation how to set up the user’s packages: https://www.ait-themes.club/doc/users-registration-packages-options/ I’d like to kindly ask you to check our knowledge base and/or documentation with video tutorials: https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledgebase Or feel free to post technical question directly in our dedicated support ticket system. Please login into your account at https://system.ait-themes.club/support/. Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few working hours). Customer Support is provided during working days from 8am to 5pm Central European Time. If you have bought Ait Themes product on Themeforest you should register on our Club to get support. First of all the purchase code from Themeforest should to be validated in our system. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf Thanks for understanding. Best regards! AIT

Hi, I extended my support. Can you help me with the following : I changed my theme from another listing to directory+. Problems: 1. I can’t find 219 listing anywhere !! 2.Google Map not showing. Is it paid to get API key ? 3. People are signing up, but no data been submitted, either its too complicated or some other reason, as with the other theme, I had people signing up and listing been submitted. 4. How to remove top bar completely ? 5. Need to buy directory icons matching to my colour scheme. Thanks

ait

ait Author

Hello, Please, check your theme/plugin versions with the latest ones if you can: You should be able to get an access to supported theme/plugin version by using AIT Updater plugin for free -> https://www.ait-themes.club/wordpress-plugins/ait-updater/ , the documentation you can find at https://www.ait-themes.club/documentation/#updater-plugin If it doesn’t help, I’d like to kindly ask you to check our knowledge base and/or documentation https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledgebase

Should your issue still persists, please provide our Ait-Themes team with AIT SysInfo report: https://www.ait-themes.club/wordpress-plugins/ait-sysinfo/. Our technicians are ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf and post your technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/ . In general support covers mainly finding of solutions for problems in theme and help users use the product, if there is a bug we’ll fix it as soon as possible. Unfortunately we are not capable working on user’s custom websites. Our technicians can answer most efficiently even as quick as possible if you decide for the “priority question” service /you’ll get an answer within a few working hours/.

Thanks for understanding. Kind regards! AIT

Hello. I want to buy your theme. Can you please tell me how listing works? Can I add a database with all informations about business/places or I have to add them one by one? I want to mention that I already have a database with many restaurants, places, business etc. Also is there any instructions on how to do that? Thanks and have a great day!

ait

ait Author

Hello, thanks for interesting in Directory+ theme. The template can be extended with CSV Import Export plugin: https://www.ait-themes.club/wordpress-plugins/csv-import-export and how to work with the plugin you can find at: https://www.ait-themes.club/documentation/#csv-import-export-plugin Best regards! AIT

Hi, some presale questions. We are using an other directory theme but we are not satisfied with its performance, mainly with wpml compatibility and the search engine, but some features remain interesting for us. As you can imagine we developed a lot of work on design and customization, and we won’t like to loose such work. Therefore, some questions that may help us on take the decision: - Is it possible to upload and use our own icons fonts sets (developed by us) for the taxonomies? - Is it possible to make the menu header transparent in order to have the main image as background? - Is there an on line shop plugin? We have looked for it and seems not. - Is it compatible with visual composer? - Is it compatible with wp google maps plugin which we are using to create and input information into selected areas of google maps windows? Please, accurate answers would help on deciding which theme will replace the current one. Thank you.

A couple of questions more: - Is it possible to set up the on line shop with ecommerce plugin? Is it compatible with your checkout payment system? - Is it possible to integrate other plugins that you developed with the directory+ theme, for example the restaurant menu plugin within a page of a listed restaurant? Thanks.

Sorry I meant woo-commerce plugin.

Hello, thanks for interesting in Directory+ theme: - no problem you can use your own icon fonts sets: https://www.ait-themes.club/knowledge-base/how-to-add-graphic-icons-to-website/ - yes, you can set Top Bar Background in the theme option -> the section header - yes, extension plugins are available at: https://www.ait-themes.club/wordpress-plugins/ - the theme uses own page builder, it is not compatible with visual composer - theme uses google maps (built-in feature) - yes, the theme is compatible wit WooCommerce plugin for on-line sell - theme is compatible with paypal and stripe plugins available at: https://www.ait-themes.club/wordpress-plugins/ - Food menu plugin: https://www.ait-themes.club/wordpress-plugins/food-menu/ is compatible only with Food Guide theme.

Best regards! AIT

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