ait

ait supports this item

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4973 comments found.

So there seems to be absolutely NO WAY to purchase updates for this theme

What I need is to be able to purchase all the plugins for this theme, but Braintree is not accepting our company Amex card, probably because it isn’t asking for our address or cardholder name. I have the latest version of the theme, I need to buy all the plugins!

I JUST purchased 6 months of renewed support through Envato. Your website will not accept my purchase code, and I can’t purchase your support because my ticket was about your broken credit card process.

ait

ait Author

Hello, regarding BrainTree payment gateway: Any card information is processed by third parties, they are not stored on our server. The following cards are accepted: https://www.braintreepayments.com/en-sk/features/credit-cards

The payment procedure should be as the follows:

1 – Fill in the data -> in check out form you can insert your personal or company data as well as the data provided by payment card 2 – After sent the form -> 3D secure check must be confirmed. You’ll receive verification code on your mobile. This method of verification is available as far as the service is provided by your bank (it’s supported by AitThemes). Consequently, as a new windows with logo of your bank appears, you should fill in verification code you have received from your bank via sms message. After confirmation your payment is being processed. 3 – After payment ->you are going to be logged into your account in our system automatically. You’ll receive 2 emails (“welcome” and “payment confirmation”)

Should you encounter any issue, please have a look at the table of declined translations by BrainTree: http://goo.gl/TpuzX9 or have a try another web browser.

Thanks for understanding. Kind regards!

i want to add, a simple video embed into the new items code. meaning, into the template, whenever a new item is created, i want the video to automatically imbed. how do i go about doing this? Biron

ait

ait Author

Hello Biron,

I’d like to kindly ask you to check our knowledge base and/or documentation https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledge-base Or you can post technical question directly in our dedicated support ticket system. Please log in to your account https://system.ait-themes.club/support/ Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few working hours). If you the owner bought Ait Themes product on Themeforest you/him/her should to register it on our Club to get support. At first you need purchase code from Themeforest that must to be validated in our system. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf Ait-Themes team is ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time.

Secondly, please kindly note that support covers mainly finding of solutions for problems in theme and help users use the product, if there is a bug we’ll fix it as soon as possible. Unfortunately we are not capable working on user’s custom websites.

Thanks for understanding. Best regards!

Dawall

Dawall Purchased

Hi,

is it possible to implement a Google search similar to the attached theme link. Is there perhaps a plugin which you can solve this, or is it necessary to program this feature by custom hand coding??

Thanks in advance!

http://www.lakecomotourism.it
ait

ait Author

Hello Dawall, thanks for asking. We have extension plugin Advanced Search that uses google data, possible search by zip code, etc, there are many other features available as well: https://www.ait-themes.club/wordpress-plugins/advanced-search/ You can find the documentation page at: https://www.ait-themes.club/documentation/#advanced-search-plugin Kind regards!

brael

brael Purchased

After upgrading to the new wordpress recently, the main menu is all hidden under drop down now. Have you noticed it or is it just me? I’ve checked settings and everything seems okay, it’s just only one page shows in menu and the rest is in drop down box. Can you check for bugs please.

ait

ait Author

Hello, thanks for your message. Please, check your theme/plugin versions with the latest one: You can get an access to supported theme version by using AIT Updater plugin for free -> https://www.ait-themes.club/wordpress-plugins/ait-updater/ , the documentation you can find at https://www.ait-themes.club/documentation/#updater-plugin We have checked demo preview at: https://preview.ait-themes.club/theme/directory2/ as well as trial installation on WP Multisite and didn’t encounter such a issue. Should you trouble still persists, please contact us back. Best regards!

kokocombo

kokocombo Purchased

hello, is it possible to hide address part(email, web address, phone number…etc and also contact now part) for the non-members? Because i would like to show address details just for the paid members.

kokocombo

kokocombo Purchased

hello again also i would like to hide events for non members. If you explain me which details possible to hide which are not for non members it is better. thanks

ait

ait Author

Hello, yeah, you can manage some parts of item details by enable/disable them when creating user packages, for detailed info, please have a look at the documentations: - https://www.ait-themes.club/doc/users-registration-packages-options/ - https://www.ait-themes.club/doc/how-to-create-package-assign-permissions-and-set-price-in-directory-type-theme/ Hope it will help. Kind regards!

pmi31

pmi31 Purchased

Hi, I want to inclued at the end of the items category pages a list of professionals but simply the names of the professionals, they do not have page. thanks

ait

ait Author

Hello, thanks for your message. I’d like to kindly ask you to check our knowledge base and/or documentation https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledge-base Or feel free to post technical question directly in our dedicated support ticket system. Please login into your account at https://system.ait-themes.club/support/. Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few working hours). If you the owner bought Ait Themes product on Themeforest you/him/her should to register it on our Club to get support. At first you need purchase code from Themeforest that must to be validated in our system. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf Ait-Themes team is ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time.

Thanks for understanding. Best regards!

pmi31

pmi31 Purchased

I want to register purchase from ThemeForest (bridge theme) on your AitTheme Club but I can not complete the registration, the message indicates « The purchase code was not recognized ». I have 2 months of support remaining (end 17 Jul 2017). Thank you for your reply

ait

ait Author

Hello, please provide us of your user name used for registration in our system which let us to trace up your account and have a look closer … Thanks in advance! Regards.

Hi. Quick question regarding items and seo – will items created using your theme rank in Google? Obviously if using something like Yoast as per a typical blog post? Appreciate pages will rank as normal but wondering on the item itself? Thanks

ait

ait Author

Hello again,

SEO Yoast is fully compatible /we have not tested premium version/ obviously our clients use this plugin without any troubles, the fact is that once the plugin is activated, seo settings is according the plugin, not the theme. Regarding compatibility with different languages – we have an experiences with Russian and Slovakian languages and many clients from different countries with no feedbacks that something doesn’t work as used to be … no issues.

There should be a notice after installing.

Your theme contains a meta description, which blocks WordPress SEO from working properly, please delete the following line, or press fix it: <meta name=”description” content=”{$elements->unsortable[seo]>option>description}”>

So, we know about this notice. This is the official way how to fix theme. Because we use our internal SEO you must remove it by clicking Fix it in SEO plugin dashboard.

Please kindly also note that the plugin see only text inside main wp content editor, what is main source of text inside wordpress, also don’t see. Unfortunately we cannot do nothing with this functionality (made by a 3rd party developer).

Anyhow, you can still use our built in SEO functionality of the theme as: Google will see also elements and widgets created with page builder. We keep the best html and images (with alt attributes) formatting for search engine results. Also theme use microdatas for google.

Hope it will help.

Best regards!

Hello I’m interested in buying the theme directory + and I have some questions.

1) To set it up as I see it, should I buy plugins or just the theme? 2) If I buy FULL MEMBERSHIP after my first subscription year, how do I get updates and how much does it cost?

Thanks Manos

Thank you for your reply

Hello again If I understood well I would have to buy the theme and the plugins separately. After a year what is the price to download updates for theme and plugins?

Thanks

ait

ait Author

Hi, thanks for getting back on this. Full Membership includes all themes, all plugins, all graphics. Renewal is possible for the same price. Kind regards!

I have purchased AIT Directory + theme, and installed. I need to develop it further and customize it in order to make user-friendly. I am not a developer or IT person. Has anyone recommendations for a good IT person to get help? Tried Fiverr, but a bunch of unprofessional people.

Hello, We are sorry, we don’t offer an additional service related to websites of themes users except the following ones: https://www.ait-themes.club/services/ . In general, support covers mainly finding of solutions for problems in theme and help users use the product, if there is a bug we’ll fix it as soon as possible. Unfortunately we are not capable working on user’s custom websites. But we have created and keep working on adding knowledge base, please kindly have a look at: https://www.ait-themes.club/knowledgebase/ Secondly, we do not have a person nor contact that we could advice you to help with theme modification. Thanks for understanding. Have a great day!

Its no module for add image & video gallery of the products?

Hello, you can add the more images into gallery, video can be embed in iframe in custom post type editor (WYSIWYG): https://www.ait-themes.club/doc/set-up-your-item-post-directory2/ and https://www.ait-themes.club/doc/users-registration-packages-options/ Best regards!

Is This Theme Is Ad-sense Friendly ?

Hello, thanks for asking. Yeah, you can use Advertisements custom post type and the element to display adds in page builder: - https://www.ait-themes.club/doc/advertisements-post-type/ - https://www.ait-themes.club/doc/advertisements-element/ - https://www.ait-themes.club/doc/elements/ - https://www.ait-themes.club/doc/using-page-builder-video-tutorial/ Best regards!

Hello: We are very interested on buy Entire package, but when tried “free” version for testing and look at, we get this: Parse error: syntax error, unexpected T_FUNCTION in /home/ivisioni/public_html/Directorio-ciudad/wp-content/themes/directory2/ait-theme/@framework/framework.min.php on line 1225

May you guide about? (hosting service works perfelctly) Thank you,

Hello, thanks for your message. Perhaps theme hosting parameters, for detailed info please have a look at: https://www.ait-themes.club/knowledge-base/theme-doesnt-work-how-to-fix-most-common-errors/ and / or https://www.ait-themes.club/doc/hosting-requirements/ Best regards!

When will the theme be WooCommerce 3.0.7 ready? It works with the new version of woocommerce but not like it should?

Thanks.

Kind regards, Sjoerd

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