200 comments found.
The theme is outdated, wpbakery doesn’t save the style settings, when are you going to update?
Hi there,
The theme is compatible with WP 5.8.2 and it will work well on the latest version of WP and if you need an immediate update of any of the plugins, please send us a mail providing your purchase code in it and one of our support agents will provide you with latest versions.
Thank you.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Why aren’t you updating this theme?
Hi there,
Thanks for writing in! The theme is compatible with WP 5.8.x and can be used on the latest version of WP and if you need an immediate update of any of the plugins, please send us a mail to our help center providing your purchase code in it and one of our support agents will provide you with latest versions.
Thank you.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, With the last update I lost the changes made in the translator. How do I get them back?
Hi there,
Thank you for reaching us! If the update was performed correctly this should not occur. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
And if you need assistance with this, please note that the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello. WPbakery needs to purchase a license to be updated?
Hello,
Thank you for reaching us!
WPBakery is bundled plugin and bundled plugins do not come with licenses for end-users hence they do not have access to automatic updates. However, we release the latest plugin versions with our theme updates, so you will have access to them by updating your theme. Take a look at this article to read more about bundled plugins.
To get the latest version of WPBakery, we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, I have an issue with a site in which I used Discussion Theme. I tried to edit a page after some time but I don’t see blocks as I have build it previously. I only see coded blocks like ” vc_row content_width=”grid” css=”.vc_custom_1457624064270{padding-top: 17px !important;padding-bottom: 40px !important;}” ...” Consequently I can’t make any changes. How do I fix this? Thank you in advance for your time!
Hi there,
Thank you for reaching us!
Please check if the Editor is set to Classic or Backend (please see screenshot1 and screenshot2).
As we do not have enough information in order to help you, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello and thank you for your quick reply. The thing is that although I have the WPBakery plugin activated, I not have the Classic / Backend option that I used to have. Please see screenshot: https://prnt.sc/1sf5l4k
Hi,
Please check if you’ve updated theme and bundled plugins to the latest version – How To Check For Theme Updates.
If you need to update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there 
First of all thanks again for this amazing theme!
After a few years using the customizable code you made for me to color each section of the main menu, now I need to ask you how I can make the drop down of each submenu have the same color as the parent. That is, on the nicemagazine.es website in the first item of the main menu called “Destinos” the drop-down submenu can be also yellow like the father instead of the general gray. In the second item “Restaurants” the drop-down can be red like the father, and also the same with the 5 drop-downs in the menu.
The code you made for me a few years ago was this:
.mkd-main-menu>ul>li:first-child:hover>a { background-color: #...; } .mkd-main-menu>ul>li:nth-child(2):hover > a { background-color: #c90b37!important; }
which code I have to write to refer to drop-down submenus in css? Because this one does not work properly…
.mkd-drop-down .mkd-menu-second .mkd-menu-inner > ul, li.mkd-menu-narrow .mkd-menu-second .mkd-menu-inner ul, .mkd-drop-down .mkd-menu-second .mkd-menu-inner ul lilot of thanks
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Does this template have advertising features?
Hello there,
Thank you for reaching us!
Could you please explain in more detail what would you like to achieve so we can give you more precise answer? If you are referring to the Google Adds then we have a helpful article that you can check in this link.
If you have any additional questions please let us know.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Do you have any e-commerce themes that you can recommend to me? If there is, can you just send me the e-commerce theme links?
The site I will do e-commerce should be close to the Aqua park site template.
Hi there,
Please reach us at office@mikado-themes.com and we will see if we can find some templates for you.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
You did not help me with the theme I bought from you. I’m so sorry about this :(((
Hello,
Thank you for reaching us!
We would kindly ask you to send us a mail providing your purchase code and your website URL in it and our team will help you.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I sent an e-mail to the e-mail address you mentioned. Thanks
You’re welcome.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
i am trying to edit the first footer on my websit but when i do so the website stops fuctioning totally…........... http://www.thebusinessconnect.co.zw/ it then gives this error
This site can’t be reachedwww.thebusinessconnect.co.zw took too long to respond. Try: Checking the connection Checking the proxy and the firewall Running Windows Network Diagnostics ERR_CONNECTION_TIMED_OUT
kindly help
Hi there,
Thank you for reaching us!
In case that you have WordPress 5.8 please understand that we haven’t tested our theme with WP 5.8 yet. It would be best to wait until we release an official update, but you can also try using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.
As we do not have enough information in order to help you, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
hola, para cuando una actualización? deje de usarla porque recuerdo que ya me daba problemas, es compatible con las ultimas versiones de wordpress? los demas plugins actualizados? cuando?
Hi there,
Our theme is compatible with the latest version of WordPress. See this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360012629137-Issues-With-The-New-WordPress-5-5-5-6-and-5-7-Updates-And-How-To-Solve-ThemIf you need updates of the bundled plugins, feel free to send us a mail and include your purchase code and one of our agents will assist you.
We can’t tell exactly when it is going to be released, but our developers are working hard on preparing updates for all our themes, and we will release them one by one. We hope that update will be available soon.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Can I add post views on https://discussion.qodeinteractive.com/category/fun/ Beside the Comments?
Can post views number be increased arbitrarily?
Hello there,
Thank you for reaching us!
You can add view count option with ‘Display Count’ option ( please see screenshot 1 and screenshot 2 ).
If you have any additional questions please let us know.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Can I add any number to the views?
Hi there,
Please note that our theme does not have such a feature included, maybe you could achieve something similar with a third party plugin or editing the theme files. However, do understand that we cannot guaranty theme compatibility as it has not been tested with our theme. Thanks for understanding.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
When I share an article on facebook it does not insert the image in the facebook debugger I get this error “The property” og: image “must be provided explicitly”
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I could find only ‘Discussion’ demo to import. Please let me know how to import other demos.
Hi there,
Thanks for writing in! This is our themes import and once you import the demo content you will get access to all the pages and content that you see on our demo website.
Then it is a matter of you choosing your homepage.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, I need to change some words to Spanish, what file do I need to edit to change it? Here is an image https://prnt.sc/vx5g5p
Hi there,
Thanks for writing in! All our theme labels are translatable and you can check our article about it here.
We hope this helped and if you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Unable to change site language, install loco translate plugin, followed steps and it has no solution, I made a copy of the discussion.pot file and modified it manually and I also don’t have the results I need. Why?
I also need to add more text to this https://prnt.sc/vyg4w4 where do i have to edit?
Hi there,
Please, since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I also need to add more text to this https://prnt.sc/vyg4w4 where do i have to edit?
Hi there,
As you do have a valid support license and since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Please I need you to help me with that, Help Center people have not responded for 4 days. Is this the way you sell your products ??
Hi there,
We do see that your request has been assigned so you will for sure get an answer as soon as possible.
Thank you for your patience.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I still have many problems with the staff and the support people seem to be on vacation … I wish they would give me another channel or another way of solution a little faster
Hi there,
Once we check we do see that your request has been answered. Our average response time is around 24 hours. Also, please, note that our support management system is sorting requests by the latest requester update, so every time you send a new message in the same request, that request gets pushed down the queue.
Thank you for your patience and please continue the conversation with our support team for any further assistance.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there!
Please can you upload the latest theme version? After updating php (7.4.13) and wordpress platflorm (5.5.3) your theme is not working properly.
It would be nice if you uptade it for all of us.
Thanks
Hi there,
This article can help you here.
Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but we are working really hard on updating all our themes, and we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out. You will for sure be notified when the theme update is out. We appreciate your patience and understanding.
If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
thanks, but how can I submit a request if my support has been expired?
Hi there,
The Discussion theme was updated on the 4th of December so you can go ahead and update your theme and its plugins.
If you still need assistance you can always extend your support license.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
We are getting issue in social share same like in your preview site
Hi there, Thank you for reaching us!
We are not really sure what issue you refer to so please explain this a bit more. If you do need assistance and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, we from the radio station 889FM Kultur, www.889fmkultur.de, are looking for a theme where we can integrate our radio player into the navigation is it possible?
Will there be new updates or are you working on new themes that are more suitable for our radio station?
Hi there,
Thanks for taking an interest! As for integration, as we do not have included this within our theme we can’t guaranty it will work. Possible this can be achieved with some third party plugin but please understand that we have not tested it with our theme. You are always opting to test this on your end.
When it comes to theme updates please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out. You will for sure be notified when the theme update is out, however, do note that our team is working really hard on updating all our themes at the moment. We appreciate your patience and understanding.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
no more update for this Theme? my WPbakery page bullder plugin is out of date..
Hi there,
Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out. You will for sure be notified when the theme update is out, but if you need an immediate update of any of the plugins, please send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and one of our support agents will provide you with the latest versions. We appreciate your patience and understanding.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, how to prepare Stay Connected with social media as in the example page
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
