Hello,

Thank you for reaching us!

Current version of the theme should work correctly with the latest version of WordPress.

Do let us know if you have any additional questions.

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Hi there,

Since the author’s dashboard is meant for general inquiries and pre-sale questions we would appreciate it if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.

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Hello,

We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however you will be notified via email when the new update is online on ThemeForest.

The compatibility with block-based widgets (added in WordPress 5.8) was included in the latest theme update so you can use the theme on latest version of WordPress.

You should know that in case you need latest version of any bundled plugin you can submit a ticket at our Help Center or contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.

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Hello,

We would appreciate if you could please submit a ticket to our Help Center, let our support agents know on which screen sizes are you experiencing this behavior, and they will check this and assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket. Thank you.

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Hi there,

Please submit a request on our helpcenter and one of our agents will investigate on this. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

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I have done so, but they are telling me to keep looking at this page for any news on updates. So that is why I’m contact you via here, because I was hoping that perhaps you could give me an ETA about updating the theme.

This issue is literary braking my website.

Hi again,

We have forwarded this issue to our dev team, and they will have a look as soon as possible. Thank you for your patience and understanding.

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Hello there,

To use OpenTable shordcode it is necessary to generate your OpenTable ID. In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.

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Hello, i already did that ticket id :# 115090

Hi,

We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at Help Center. Thank you.

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Hi there,

Once we check we do see that your request has been handled so if you need any further assistance please continue the conversation with our support team.

Thanks.

Support Edge Portfolio part of Qode Interactive

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Support Edge Portfolio part of Qode Interactive

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Hi there,

You are welcome!

Support Edge Portfolio part of Qode Interactive

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Hi there,

Please understand that our usual response time is within 24h and you will for sure get an answer as soon as possible.

Thank you for your patience.

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Hi there,

Please try to add this code to Appearance > Customize > Addditional CSS

Once we test this code it is being executed:

@media only screen and (max-width: 680px){
    .edgtf-pricing-list .edgtf-pricing-list-item .edgtf-pli-content .edgtf-pli-bottom-content {
        display: block !Important;
    }
}

So please check if you have possibly missed to add something. If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Please submit a request on our helpcenter in the upper right corner and one of our agents will provide you with the latest version.

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Activation email finally showed up about 2 hours after signing up.

Hi there,

We are sorry for the delay. If there’s anything else, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you. Please note that you do need to register an account in order to be able to submit a request.

Thanks.

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Hi there,

Thanks for taking an interest!

1. This is indeed made with Revolution Slider and you can for sure make more than 5 slides.

2. It is added as an image so you can for sure replace the frame with your own one to suit your needs.

Do let us know if you have any additional questions.

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This is great, thanks for the answer-)

Hi there,

We are glad we could help!

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Hi there,

Thanks for taking an interest! Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out.  You will for sure be notified when the theme update is out. We appreciate your patience and understanding.

Let us know if you have any additional questions.

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Hi there,

The Book now button is located in Appearance > Widgets > Divided Left Widget area, so you can simply remove it from there.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Thank you for reaching us!

All our themes are responsive and if you have any issue, since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.

Thanks.

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Hi there,

You can read more about how to translate your website.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Please check our article about it here If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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