BillyKid

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1351 comments found.

Hello. When we are viewing photos with the lightbox and try to share a specific photo to facebook, why the photo that is shared is not the same as the one that’s on lightbox?

For example, try to share this specific photo: http://billykids-lab.net/division/quick-gallery-images/#/gallery_1118/22

(This feature is VERY useful for photographers.)

Best regards, Carlos

Understood, but the Like icon at the top left corner of the image isn’t for sharing the photo. (I don’t have Pinterest, Twitter or G+. Just facebook)

Yes… if we click on the shared post, it then shows the correct photo.

But maybe the solution is to implement a way for each opened lightbox image set its own Open Graph Protocol meta tag in order to show the correct photo in the facebook shared post: <meta property=”og:image” content=”url-of-the-opened-lightbox-image”/>

Best regards, Carlos

Hi,

Sorry for late response. Lightbox is third party solution and we won’t customize it in future. If You need this solution then please consider theme customization:

https://billykid.ticksy.com/article/2084/

there is an option to swap like button with facebook share button:

https://billykid.ticksy.com/article/7273/

In my opinion even if You would swap custom meta tag with javascript on click then facebook while parsing page would still use the other image since it would “refresh it” while visitin it to parse a content.

Br

Ok! Thanks.

Best regards, Carlos

Hello, I bought this theme 4 months ago and I’m trying to submit a new ticket but the page say that my purchase code is not valid. What can I do?

Thank you.

Hi,

Please contact me via my profile page.

BR

Hi,

Pre-sales question:

I don’t see it in the details. Is a dummy XML file included in the package so I can import your demo/preview in one step as it is on Envato ?

I do not want to use the app builder in a first step.

Regards

Hi,

Could You provide a link to exact page that is not working? I’ve checked this page:

http://billykids-lab.net/division/qucik-gallery-movies/#

in FF 48.0.2 and it works fine – I’m able to fullscreen all movies both by gallery button and internal Youtueb/vimeo controls.

In IE it is not working becasue IE doesn’t support native fullscreen option. If it is not working or simply controls is not displayed then most propably browser doesn’t support native fullscreen option.

BR

Nice! Now the Fullscreen works in Quick / Movies. Thanks !

Same issue but in the blog: The fullscreen does not work in the posts for me (checked with FF 48.0.2). By example in the classic blog: http://billykids-lab.net/division/classic-blog/. The full screen in the first post http://billykids-lab.net/division/no-sidebar-post/ is not supported but it is supported in Quick Gallery Movies: http://billykids-lab.net/division/qucik-gallery-movies/#/gallery_1128/6 . Checked with all the posts with the Movies tags: http://billykids-lab.net/division/tag/movie/

A short video to show you the issue : http://shoutkey.com/done (the video will be delete in 24 hours).

Regards

Hi,

Ok I can see the issue now – I’ll fix this in upcoming update.

BR

Hey, does this have the functionality to allow videos to pop up in lightbox from the homepage gallery?

Hi,

Yes, You can have this page as Your homepage:

http://billykids-lab.net/division/qucik-gallery-movies/#

BR

nacuna

nacuna Purchased

This theme looks great! but importing the demo content is such a pain in the a**. connection time out left and right and I’ve even asked my server admin to give me unlimited php execution timeout. it reached to a point that I didn’t care anymore if I wasted money and bought another theme that actually works without importing a bunch of extra baggage I don’t need. I wish the author would at least minimize the size of the data to download and limit it to just the essentials (since this is advertised as a “photography” theme first and foremost, not a video portfolio or whatever).

Hi,

Sorry for late response. In case of anyproblems during import please read this:

https://billykid.ticksy.com/article/1281/

since I can see that You made someadjustmenet to exectuion time and so on the only solution would be to:

- during import DISABLE option “Download and import file attachments” it won’t downlaod media ( images, moveis etc… ) but will create all pages, post, portfolios, menus and so on – so page structure will be there but images will have to be uploaded manually or seleceted from media library

In case of any further problems please don;t hesitate to contact me here or via support forum.

BR

nacuna

nacuna Purchased

Yep. followed that too. Still timed out for some reason. I’m using wordpress 4.6.1 btw, and I thought it might be some compatibility issues with version since there is no mention of 4.6.x being supported in the theme details. I actually even tried to use the same wordpress that the demo site is using to no avail. “something” is preventing the import for some reason so as annoying as it was, I resorted to building adding content and customizing the theme from scratch. Also, this is a good time to say that I see some glaring mistakes in the documentation. Probably needs an update too if ever you’re planning to release a new version of this theme. Import XMLs are dated 2014. woocommerce import failed also probably because the plugin has been update since 2014 and it’s not compatible anymore?

Hi,

Sorry for late response. 4.6.1 compatible version will be released soon but this shouldn’t prevent importing form working. Latest version of Woocommerce is 2.6.4 and theme is comapible and tested with 2.6.2 – new release of theme will be compatible with latest version of WooCommerce. I’ll take a look into docs and see what can be updated.

In case of any further questions please don’t hesitate to contact me again.

BR

Hi there, is your latest version compatible with WP 4.6.1 please? Thanks and kindest regards.

Hi,

New theme version 2.9.5 is now being reviewed by Themeforest staff – it should be available soon and it is fully compatible with latest version of Wordpress and contains some bug fixes and improvements.

BR

Because I can not see the text on any input? Whether or news page.

When I go to edit a page, for example, I can not change “Visual” or “HTML”.

Furthermore I do not see the text appear to be white. What happen?

Check img: http://i.imgur.com/mlnpjFM.jpg

I resolved the problem. Thanks.

Great! good to hear that. In case of any problems don;t hesitate to contact me again. Would You mind to share what was the cause of problem?

BR

When activate other editor text.

Vimeo has issues lately with not showing the full-screen button on embedded videos. I see your demo does the same. Is this updated already?

Hi,

Please upgrade to latest theme version 2.9.5 – this issue was fixed. Please take a look at changelog:

https://themeforest.net/item/division-fullscreen-portfolio-photography-theme/5030589#item-description__changelog

BR

Hi the template doesnt have the option to have an instagram link on the social media. Is it possible to add one?

Thanks!

Hi there,

We got the “Metro” style portfolio on the homepage with a total of 9 portfolio images small, large etc. We noticed that on smaller screens we get black spaces. How can we resolve this.

Best regards, Louis

Hi,

Please open a support ticket here:

http://billykid.ticksy.com/

BR

feddyg86

feddyg86 Purchased

Hi! I am using one of the photography slider as the home page and a Top classic navigation..

I realized on my home, my scroll bar still appears (with some part of the slider still avail for scrolling below) but it looks fine in your demo @ http://billykids-lab.net/division/revolution-photography/

Any advice?

Hi,

Please opena aticket via suport forum with link to Your website:

https://billykid.ticksy.com/

BR

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