89 comments found.
Hi! Please, can you please tell me how to remove the gray border around the images in the homepage in the best sellers box? Thank you very much for your kindness! https://prnt.sc/TV3wxT-uwUCN
I tried like this: https://prnt.sc/QUyvz6KzBgsJ but I didn’t solve…
Hi, thank you. 
Nothing happened
You need to add CSS in the theme options. Or you can check your website cache
Here? https://prnt.sc/krG7PP14CUUt I put it and then cleared cache, but nothing!
I bought the theme through Envato Elements. Can you support me through tickets?
Unfortunately, you won’t get that kind of support. Please tell me your website
Hi, thanks for your reply. Can I send you in private?
I opened a ticket: SX2-TYX-QM68
Hi, Ticket has been answered.
is there upload prescription note functionality?
Sorry, the theme doesn’t support that feature.
However our Nika theme is available. You can consult: https://themeforest.net/item/nika-medical-elementor-woocommerce-theme/31332266
Hi,
Sorry, It’s a bug in the update, you can fix it temporarily with the following CSS:
.mobile-btn-cart-click #tbay-click-buy-now { background:#075cc9 !important; }
Not changed. I want change orange color in blue
That piece of CSS code definitely works. Please submit a ticket and provide more information. I will check again for you
Hello! How do I change the url adress for the search icon in mobile header? I want it to open a elementor popup when the icon is pressed using dynamic_tag? Thank you!
Hello, Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
When next version release? WP Updated, WC updated, but you did not released any versions more than 4 months.
Hi, The update will be released next week
Ok, sound good. Let’s see… Do you have roadmap for upcoming changes?
Sorry, We don’t have a specific plan yet
Hello, Ticket submit before 2 days but still cant receive any reply.
Sorry, we’re on New Year’s holiday 2022. We’ll be back on Monday, January 3, 2022.
Not compatible with Woocommarce 6
Hi, We will check that soon
Notice Trying to access array offset on value of type null 6 wp-content/themes/diza/inc/vendors/elementor/elements/general/features.php:335
Notice Undefined index: title 2 wp-content/themes/diza/widgets/single-image.php:4 Plugin: tbay-elementor Notice Undefined variable: description 2 wp-content/themes/diza/widgets/single-image.php:12 Plugin: tbay-elementor Notice Undefined variable: single_image 2 wp-content/themes/diza/widgets/single-image.php:17 Plugin: tbay-elementor
Yeah, I’ve added that issue to fix in the update. Please wait
Please check also the issue, site very slow.
Mini cart also not update https://prnt.sc/24avmto
Hi, Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
Is it possible to get a fixed header with the next update? I fixed the header using Elementor pro but then the search and dropdowns dont work while scrolling.
I’m using the Envato Elements version right now but i will buy support soon!
I found the option!
Hi, If there are other problems please let me know
hi,
Instead of dot navigation how to get arrow navigation for products in mobile product slider
Hi,
We can use our hands to pull. Or custom CSS to make the button bigger
I wanted to display custom attributes like Category Grade in shop & product page, please guide thanks in advance
Sorry, I don’t understand what you mean.
Can you explain more clearly?
i want to remove shop page Product Tags/Product Color and Product Size how to do it
You can configure it here: https://nimb.ws/s54GWY
Diza Options no working now in version 5.8 wordpress fix this!
Hello,
You can try following this video on how to fix it: https://www.youtube.com/watch?v=zCHZ4QUPzNc
Or please send the ticker here: https://tickets.thembay.com/ Our Support Team will help you.
Pre Sales Question: 1. We need prescription upload feature before buying options. 2. login via email mobile otp and social login. 3. bulk product upload (alteast 100 products at a time in the csv file) 5. Product search by salt name.
Hello,
1. You can create it easily with Contact Form 7
2. You need to use 3rd party plugin
3. No theme has such functionality, you need to find a plugin
5. The theme is having a search function by product name.
hello I am using the theme, the last version has a conflict the minicart, it does not open when one clicks, and the error that is displayed: Boostrap of the theme DIza, if you can review it (‘image/gif’) is not executable. bootstrap.js?ver=4.0.0:1659 Uncaught TypeError: Popper is not a constructor at Dropdown.toggle (bootstrap.js?ver=4.0.0:1659) at HTMLAnchorElement.<anonymous> (bootstrap.js?ver=4.0.0:1751) at HTMLAnchorElement.dispatch (jquery.min.js?ver=3.5.1:2) at HTMLAnchorElement.v.handle (jquery.min.js?ver=3.5.1:2)
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
Hey guys, I would like to buy the theme. However, I would like to use it for a directory of doctors, and am not sure about the compatibility with the Geodirectory plugin (https://wpgeodirectory.com). Ideally, the standardized search result page from Geodirectory should roughly look the same without much customization. Can you say where the theme should work well with Geodirectory?
Hello lastglow,
Thank you for your interest in our theme.
Currently, our theme has not been tested with the above plugin. We will research and test it as soon as possible.
I could test it – would it be possible to get my money back in case the two of them do not work well together?
The policy is absolutely super easy. As long as you don’t like it, you can ask for a refund
Hello! Does it have upload prescription option?
Theme does not support that feature yet. But it is a nice feature, we will work on adding it in the future
Es necesario contar con elementor pro? o solo con elementor?
Hi, Just Elementor Free is enough
hello i sent to you ticket please can you answer me
Hi, Your ticket has been answered
hello can you answer to ticket please
Hi, Staff is providing ongoing support in the ticket. I will urge him
Hello, I’m using your theme for a client. Everything works fine except:
Sales/percentage badge doesn’t display on variable products. Tag/category description doesn’t display on Shop page even after turning it on.
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
