Reviews for Docly - Documentation And Knowledge Base WordPress Theme with bbPress Helpdesk Forum

Reviews for Docly - Documentation And Knowledge Base WordPress Theme with bbPress Helpdesk Forum

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Recently Updated
Well Documented

34 Reviews

for Customer Support

Very responsive team that provide value support and advice along the way as we setup our theme. Provide prompt bug fix that ease our process of theme setup. Trust these guys to get their job done!

for Customer Support

I had a persistent error installing a couple of Docly's required plugins, and the author responded with a full and effective solution within a day. Great turnaround time and solved the problem in one shot - great service!

for Customer Support

I had an issue with my WordPress setup and the Docly team fixed it extremely fast. Their support was clear, professional, and very efficient. Within no time the problem was solved. I really appreciate their quick help and can highly recommend their service!

for Customer Support

You get a lot for what you pay, and on top of that a very dedicated customer support, which is quite rare!

for Customer Support

Their response is very fast compared to other theme developers in. my experiences.

for Customer Support

I really like this theme. They have multiple functionalities. Their support is extraordinary. I recommend.

for Other

Great theme. I've been using it with the developer's EazyDocs plugin. The two of them combined make for an excellent document management system in Wordpress. Highly recommended.

for Code Quality

theme have many many issues in compatibility with another plugins, starting from Elementor to WPML to EazyDocs itself.


You must work harder in your code and really have to give your support a look! you don't have support at all!

for Customer Support

The theme is very beautiful and works great and the customer support is also very responsive, friendly and you always get an answer that helps.

for Customer Support

Good theme with a great number of features for the knowledge base. Had a couple of bugs, which were quickly resolved by the support team.

for Feature Availability

After spending a little time with the theme I found it unsatisfying. The features are not great. For the same price I got a similar theme with many more features. Also the drag and drop builder is limited and overall I'm just not that happy with it. I feel like I wasted money cause I ended up looking for a better solution.

for Customer Support

The customer service is very good, I had some problems to leave the theme as I wanted and they helped me in everything until it was as I needed. Five stars for the communication with the customer.

for Documentation Quality

Documentation very weak, demo version contains broken links, support does not respond to requests.

for Other

Not happy. :( lots of UI changes with this new update and now there are so many bugs I don't even know where to start.

for Customer Support

It's a well created theme without much overhead. The created was very responsive and helpful when I had an issue. Worth the $.

for Customer Support

Customer support has a delay but it is OK...

Author response

Thank you

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