16 comments found.
hai waiting for your mail since 5days. please respond
Hi,
We have a big festival of Diwali in India so our offices are closed. You will get reply from tomorrow.
Best regards,Cheers from the Themesion team
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hello, is there html version of this theme ? I will purchase the html version of itm because I don’t work on wordpress
I need html version of home page2 with RTL support, is it avaliable ? I will purchase it directly
Hi,
I see your reply on the Doctery HTML template page. So I think you found the HTML version of Doctery template.
Best regards,Cheers from the Themesion team
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yes, I found it, but I want demo 2 from the html version and RTL, is that possible ?
Hi,
I will let you know in some minutes. Currently we are with limited staff due to holidays. I will reply in some minures.
Thanks,
Themesion team
Hello. I want to buy this theme.
But I have fears. Please can you enlighten me.
1. Is the theme compatible with the polylang plugin? Can I add the Polylang plugin to the menu?
2. I want to use 2 different languages on my website. Can I use Turkish and English on the homepage, that is, Turkish slider on the Turkish homepage, and English slider on the English homepage?
Thank you very much for your help.
Hello,
Yes our theme is compatible with Polylang plugin.
Also Yes you can add two different languages. And also you can set different slider on different language pages.
Also we recommend you to buy and try it yourself. We are also open for refund so you can take refund if you don’t like our theme.
Best regards,Cheers from the Themesion team
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Hello. There is a problem with the Wordpress Doctery theme that I have purchased;
I use 2 languages on my website, Turkish and English. I am using the Polylang plugin for this.
I want to use Turkish Slider on Turkish page and English slider on English page, I’m sure I have done all the settings.
However, the slider I use on the page I save on the last page appears on both pages. I give an example, I choose Turkish slider on Turkish page and Turkish slider appears on English page.
how can i solve this problem please help me
Thank you.
Hi,
You just need to select the slider on different translated pages. Please create a ticket on our support site so our team will guide you on this.
Best regards,Cheers from the Themesion team
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I created a ticket. But I haven’t received an answer yet.
Hi,
Sorry for the late reply.
I checked and found that we already replied to your ticket. Also please note that it’s festival in India so we our office is closed for 3 days. But our team will try to be online and reply you. We may be not regular on these days. We are sorry for this.
Best regards,Cheers from the Themesion team
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Is arabic (rtl) fully compatible?
Hi,
Our theme supports RTL languages. We tested it with general data and it’s working perfectly. So we can say it’s supported. Also we are ready to help you if you found any issues.
Best regards,Cheers from the Themesion team
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Is there a sample demo? It would be great if we could see rtl in demos!
Hi,
Yes we will prepare a demo and will let you know. It will take 1 or 2 days.
Best regards,Cheers from the Themesion team
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Thanks, installing as a demo will make my job easier, I’ll be waiting to buy
Hi,
We are working on the demo and it will take some 3 or 4 days more. Sorry for the delay. I will provide you update once it will be ready.
Best regards,Cheers from the Themesion team
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I’m waiting for news
hello ?? rtl website demo ? I’m waiting…
Hi,
Sorry for the late reply.
We created RTL demo. Here are links:
Please note that our team is still working on some internal and small parts so there may be some small bugs.
Please let me know if you have any question.
Best regards,Cheers from the Themesion team
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thank you.Can I work on the demo site I will buy now and transfer my license to my main site? What shall we do for this?
Hi,
Yes you can buy now and use the demo site. Currently the RTL demo are not available in demo content setup option but our team will setup RTL demo your site directly. Just buy it and create a ticket on our support site asking for RTL demo. So our team will setup RTL demo on your site directly.
Best regards,Cheers from the Themesion team
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I bought the theme, thank you.
Hi,
Glad to hear you bought our theme. Also we updated our theme and added all RTL demo in demo setup option so just select the demo and you will get RTL demo site.
Please see this video for setup process:https://www.youtube.com/watch?v=yJrib61LJ94
Please note that this is old video so there is no RTL option shown in this video. We will update this video in some days.
Cheers from the Themesion team
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how to apply email & phone validation in appointment form kindly help.urgent help
tk#765369 already raised
Hi,
Thanks for your message. We replied on the ticket. Please check and reply on the ticket directly.
Best regards,Cheers from the Themesion team
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Hi Team, I have demo ,need critical help.
tk# 619592(I have raised the ticket as well) kindly help me.
email replied kindly check it
how to change the color, on the left side of the services (categories) and how to make references for the pdf downloads of each service. It was tried to do with Elementor but those sections are not enabled
Hi,
We need more details so please create a ticket on our support site and our team will send you details.
Best regards,Cheers from the Themesion team
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Hello,
The Kirki plugin just released their new version v4.0.3 which has so many bugs. The bug effects our all theme. So we suggest you to revert back to the older version. The steps are very easy and it just takes 1 minute to solve the issue. We created video for the steps. Please see this video:
https://youtu.be/dIOhUwzhxi8
Thanks,
Themesion Team
We are seeking help to complete purchase a theme please
Hi,
Sorry for late reply.
Please let us know your problem so we can help you. You can also email us at contact@themesion.com for more details.
Best regards,Cheers from the Themesion team
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Is there pro version of elemntor with this template?
Hi,
No we are providing free version of the Elementor plugin with our theme. We created our own elements in the Elementor plugin like Blog Element, Portfolio Element etc.
Best regards,Cheers from the Themesion team
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hola no puedo crear un usuario para que me den soporte y el bloque debajo de los sliders es IMPOSIBLE modificar ayuden me porfavor!
Hi,
We are not Spanish speaking person so we translated your comment and found that you want to modify section below slider. This is very easy. But we like to know exact which part you like to modify.
Please create a ticket on our support site with screenshot so our team will guide you.
If you cannot create ticket (for any reason) than email us at contact@themesion.com with all details and screenshot so our team will guide you for this.
Best regards,Cheers from the Themesion team
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is theme RTL?
Hi,
Sorry for the late reply.
Yes our theme is RTL supported. We found some small (design related) RTL issues and we are working on it and it will be also solved in some days.
Best regards,Cheers from the Themesion team
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So can i translated to arabic using WPML?
Yes you can translate to Arabic language. Also our theme supports WPML and we are in process to get official approval from WPML team.
Best regards,Cheers from the Themesion team
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Hi Pre-Sale Question: The calendar date selection does not work on your demo page https://doctery-demo.themesion.com/demo2/make-appointments/ , is it suppose to work or need another plugin for the scheduling and booking functions?
Hi,
Thanks for asking. We are using Booking calendar, Appointment Booking System plugin (free plugin) for this appointment system. This plugin requires to set available slot and we missed to set it. So the date was not available to select. Now we set it and it’s available now.
Best regards,Cheers from the Themesion team
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Also please note that this free plugin provides only full day booking. So the hourly booking is not available in free version. You need to purchase the plugin to get hourly booking system.
Best regards,Cheers from the Themesion team
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Thanks. Do you have any recommendation on the appointment booking plugin for the hourly booking that will work with your theme?
Hi,
I found one plugin that provides hourly booking. The plugin name is Appointment Hour Booking and you can use it for free.
Also there are some paid plugins too. Here are two paid plugins you can try:
Also it depends on your requirements that which plugin you should use. You can try free plugin first. If it doesn’t provide any feature that you need than you can try paid plugin.
Best regards,Cheers from the Themesion team
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Hi! The theme have language translation plugin?
Hi,
Thanks for asking. I am not sure which plugin you are asking.
You can translate theme without any plugin. You can use POEdit software (free software) and translate the theme easily. Also we described all steps on our document page.
If you are asking for multi-language support than you can use WPML plugin. The theme supports WPML which is multi-language plugin. This is paid plugin so we cannot add with our theme. But you can buy WPML subscription so you will get one. Also we described all steps on our document page.
Best regards,Cheers from the Themesion team
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Congratulation! Nice Work, GLWS 
Thanks 