Web Themes & Templates

Support for Docy - Documentation and Knowledge base WordPress Theme with Helpdesk Forum

Support for Docy - Documentation and Knowledge base WordPress Theme with Helpdesk Forum

5.00 (3 ratings) 5.00 stars
Cart 145 sales
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Well Documented

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This author's response time can be up to 1 business day.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

What is the difference between DOCY and DOCLY themes?

See the features comparison table between DOCY and DOCLY themes here .

Is it possible to remove/disable the loading screen?

Yes, you can customize/disable the loading screen of the theme. See the relevant settings page here with possible customization options.

Can I remove/disable forum part?

Yes, you can remove/disable the forum part. We developed the forum part with bbPress plugin. If you do not install/activate that plugin, the forum part will automatically be disabled.

Can I use the Full-width Layout as the default doc layout?

Yes, you can use the Full-width Layout (globally) as the default doc layout.

Will I be able to change the header image on the documentation page?

Yes, you can. Even you can change everything (including images, colors, texts etc) on the theme pages.

How many hierarchical levels of documentation do you support?

There is 3rd depth of hierarchical levels of documentation supported. You can see the demo here.

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Contact the author

This author provides limited support for this item through this item's comments.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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