Reviews for Docy - Premium Documentation, Knowledge base & LMS WordPress Theme with Forum

Reviews for Docy - Premium Documentation, Knowledge base & LMS WordPress Theme with Forum

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Recently Updated
Well Documented

25 Reviews

for Customer Support

I'm just starting the work and the support team is already taking great care. The template looks very promising in terms of design and functionality

for Customer Support

I have just successfully installed and tested it. It is a great theme that includes functions such as blog/document knowledge center, shopping, etc. I am particularly satisfied with the included Easydocs plugin, which perfectly meets my needs.

The service provided was particularly good, and Support team patiently helped me solve the problems encountered during the installation process. Thank you.

for Customer Support

We are truly grateful for the exceptional customer support provided by the team behind Docy Wordpress Theme and Pro Max Plugin.

Whenever we encounter challenges or have questions about Docy Theme or Plugin, the customer support team is always ready to assist. Their response time is impressively quick, and their solutions are not only effective but also explained in a way that even non-tech-savvy users can understand.

Furthermore, their patience and professionalism shine through every interaction, making us feel like a top priority. This level of dedication to customer satisfaction is rare and greatly appreciated.

Our website's success relies on the seamless functioning of our Website, and thanks to this exceptional support team, we can confidently navigate any hurdles that come our way. We want to express our heartfelt gratitude for their unwavering assistance and commendable expertise. We couldn't be happier with the support they provide. Thank you!

for Customer Support

I have needed to rely on support to resolve some issues and I can say that the experience has been very good.

I think it is fair to mention Sajjad, who was the support operator who handled my request

for Customer Support

The support was very fast and resolutive.
It fixed problems I had with the Eazydocs plugin.
Super recommended!

for Other

Code is not up to par, nothing but problems.

Raised same issues over and again, last time 4 weeks, 1 day ago, replied 5 days after asked for info.

Replied back with said info and it has been 2 weeks, 4 days ago and am still waiting for a reply.

Their last reply 2 weeks, 4 days ago: Thank you very much for the information. I will check and let you know soon.

Now I have 5 days left of support, regret spending money on this with the bugs that exist in it and the appalling support.

Very disappointed in this and hurtful that it comes to this.

for Design Quality

I'm pretty impressed. Easy to handle. When you understand how it works, you will really enjoy it.

for Customizability

I didn't realize how much of the features are locked behind additional paywalls related to plugins. The theme is hard to customize compared to others I've dealt with, and the documentation is not great. I'm back to looking for a different theme.

for Customizability

Very difficult to configure the theme as the template from scratch.

for Code Quality

Awesome support. Nice code and functionality. Thanks for all

for Code Quality

Very good job, I also took Ama and really I don't regret it, congratulations. Thank you to the team you are great I wish you the success you deserve. I remain confident of work

for Feature Availability

Very good theme, forum features are amazing. the only one problem is this theme lacks in community features. impossible to integration with Buddypress and/or youzify without custom work. if you are a compagny and you want a support desk or forums, this is the best theme. if you want to build a more advanced social tools, you should pay a custom work or buy another theme.

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