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Hi, I cant get the drop down menu on the main navigation to work. I inherited this site and am trying to fix the issue. http://ahscinc.org/ any help with this is much appreciated.
Please contact us via our support channel: https://madzathemes.ticksy.com/
Hi. I purchased this theme and have submitted a couple of tickets with some questions. One of the issues I am having is the colored bar across the top of the pages doesn’t show up on the homepage. Doesn’t matter what page I make the homepage, the colored bar goes away. So if I go into customize and say to make my contact page my homepage, the colored bar goes away, as soon as I change it back, the colored bar is back. Any ideas why this would be happening? I have no custom CSS written on this site yet.
Let us know, if you have any other questions.
Will you be providing an updated version of WP Bakery Visual Composer in a theme update soon? Thank you!
Theme and bundled plugins updated!
Best Regards! madza
Thank you very much. What version of layerslider was included in the theme update? It says it’s version 5.5.0 (which when I try to update it says its the most recent version) but there is an update to 6.1.0 available.
I can’t see support badges, your support is expired!
Best Regards! madza
Hi – I am assuming that even if our support is expired, we still get access to theme and plugin updates. Can you please confirm what version of layer slider is included in the last theme update? Thank you.
Hello, I am still running version 1.9 and am now seeing that since I updated Wordpress and Visual Composer, it’s triggering an error when I try and activate Visual Composer. That is causing me to not be able to edit certain pages since it’s not active. I am wondering if it’s because the theme is older and am hoping you can help me. I am always afraid to update because of losing customization, but please tell me what I can do to get this fixed.
Hi, I’ve taken over a site using this theme however for some reason the VC plugin is not available. I would like to reinstall the theme but have not contact with the original site developer. Do you have any suggestions how I can prove the previous purchase and move forward?
Please use our support area: https://madzathemes.ticksy.com/
You only need get this theme purchase code
Can you please let me know if you will be updating the version of LayerSlider via a theme update shortly? Currently the version of Layerslider included is 5.5.0 but the most recent available is 6.1.0.
This theme also have latest LayerSlider plugin version included
1)In homepage after the slider you have three blocks for Donate for children, donate for animal, donate for family so when I click on it’s let me to that pages that you created under our cause section so my question is I want to lead each section to different menubar pages can I able to do that right?
2) I want to include one more button same as Donate now that has on top right can you help me for that?
Please check your support ticket
Hi there, very nice looking theme, i wanted to ask if it include an option to show a donation progress bar (to show what is the goal amount and how much was collected so far…
Sorry but this theme don’t provide it! But you can use some plugin for it!
Made a good one! we have included your theme to our review blog see here https://themebon.com/blog/charity-wordpress-theme/
I would like to see the admin panel before buying because that is the most important part for me. is it possible online?
So I was giving this your theme (Donate Now) by friend which I am currently using. Kindly do help me get rid of the (Create Unique Layouts) banner which appears on the homepage and the donation form page.
I notice that some time ago there was a video about how to make sliders work. I tried to access it but unfortunately the link is not working anymore.
I bought the theme today and I been trying to set up the slider feature therefore I’m in need of this information.
Thanks in advance for your help.
Hi, when I try install your theme, I get this following message and am unable to log into wordpress or do anything else. Please advise:
Fatal error: Call to undefined function wpb_map() in /homepages/31/d258086760/htdocs/trainofhope.org/wp-content/themes/DonateNow/functions/functions-shortcodes.php on line 54
Mazda – Where are you? Please get back to me on this. Is this a compatibility error with your theme or is this something I need to try find a solution for? If there is anybody else reading this thread, who has encountered this and can recommend a solution, please let me know. Mazda – so far not so happy that I reported this 5 days ago through your support system and haven’t heard diddly from you…
It’s been a week now and I haven’t heard anything from the author regarding my questions about this theme I bought. If you are thinking of buying it, you may want to double check that he or she is still alive first…
I wonder if I can get a refund from a dead person?
does anyone know if this theme is still supported? Looking at purchasing it but concerned about the unanswered posts over the past month. Thanks
Is there a list of all of the theme’s shortcodes available somewhere?
Hi Mazda! The navigation menu on mobile is not cut off and not displaying properly. Is there a fix for this?
Having an issue installing the demo data on this theme. When importing the pages through the “Wordpress Importer” all of the media elements returned a not found error from the importer, resulting in an imported demo without any images. I submitted the issue to your themes support portal over a week ago and haven’t gotten a single response. Case #1319247. How do you import the demo and receive the images?
The slider stopped appearing on my website. Any help would be greatly appreciated. Thanks.
Turns out to have been a CloudFlare issue and was resolved by Pausing Cloudflare for the site. Hope this helps someone else.
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