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Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

How do I get support for Doover?

The best way to send us questions is do it via support forum. Each day we get more and more questions, we have many already made solution for theme and much more. You can also use search option, and with that you can find nearly anything you need. That`s why we suggest to use forum for support (your question and our answear could also help many other users). Some links for support forum you can find below:

Click here to register on forum
Click here to log in into forum
Forum homepage


There is also second way to contact with us – via private message (this is the best way to send us access to your admin panel, ftp, etc…). To do that please go to our profile’s page and in right bottom section you have contact form. Please use this one to send us pm (of course you must be logged into your TF account to send us message).

P.S. Please be patient and do not send us few the same questions on forum or pm because it won`t speed up anything :) We strive to get you answers as quickly as possible. We answer twice a day, Monday – Friday and response time can be between 1-24 hours, but is usually towards the lower end of that spectrum. Usually we also reply on Saturdays but Sundays we are off.

When we response for all your email and comments?

We resposne for all your emails and comments between 5pm – 10pm by Current time zone offset UTC/GMT +2 hours.

How update to the new version of Doover Premium WordPress Theme?

You need to download the latest package from themeforest. In next step just overwrite old files by the new one.
If you didn`t changed any source files everything will be working after update. All data in database will be the same as before update files.

How to create Mega Menu?

Positions in mega menu can be added just like normal posts (by using shortcodes of course) and after that you need to check option “Enable Mega Menu” in Appearance->Theme options->General
Positions for Mega Menu can be added in Mega Menu->Add new

How to get xml file with demo content?

Because some of you want xml file immediately after purchase we already created new & faster way to get your xml file. All you need to do now is go to and choose product for which you need xml and paste your themeforest username and purchase code. After that just click download button and the file will be your.

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Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy