26 comments found.
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I cannot get this theme to work with the mail chimp editor. Also, when I am editing online, I am getting a lot of flickering which means I cannot actually do the edits online either. Can you help me quickly
Hello
We just replied to your email 
Hi, I sent an email yesterday because I’m experiencing a flicker issue that won’t allow me to use the online editing tool. Is there a preferred platform for online editing? Or something else I need to be doing?
I’m also wondering how to save my work? It doesn’t seem to be working. I’m logging in from here: http://saputrad.com/theme-builder/main.
Hello
Thanks for your purchase:-)
And sorry about the delay. We just back to the works desk today.
We just replied to your email.
Best regrds!
Deni.S – saputrad
Hello,,
I think you’re accessing the wrong URL
Please go to http://saputrad.com/online-editor/main
Hi i have some issues with the template in outlook 2013. It doesnt show the background image in the top header. The fonts dont load correctly and some images are getting clipped.
can you help me out?
Hello
Thanks for your purchase
1. About the background image. We use conditional code to make the background image works in Outlook. So please make sure that the image source in that conditional code is already replaced with your URL where the image is located.
2. We use custom Google web font for the template. Unfortunately, Outlook doesn’t support to read it just yet. However, it will automatically replaced with the Fall-back font (default web-safe font which Outlook 2013 can read).
3. Can you please send us the scrreenshot of this issue? So we can check it for further.
Best regards!
Deni.S – saputrad
Hello, is this template compatible with getresponse?
please can you advise if this product allows you to insert videos as well as images
