DesignerThemes

DesignerThemes supports this item

Supported

69 comments found.

I bought and downloaded the theme and now I think it may have been a mistake.

The theme comes with very vague documentation and no mention of a short codes list. Every theme I have purchased has a start up guide this one doesn’t. Not to mention it doesn’t tell you how the slider works.

On my page editor I have no sign of a visual editor to add shortcodes.

This is crap.

When you create a homepage with the “Home” page template you’ll see all of the homepage content settings under the post editor.

Unfortunately, the popup shortcode generator will not work anymore with the 3.9+ version of WordPress. We are working on building a shortcodes plugin for our theme but in the meantime we recommend using this very powerful and free shortcode plugin… https://wordpress.org/plugins/shortcodes-ultimate/

Hi. Has this been tested with WordPress 4.0?

Yes, our demo sites are running 4.0

I sent an e-mail via designerthemes.com/support/ yesterday, asking just a couple of basic questions. When can I expect a response?

It’s now been over a week since I tried contacting Designer Themes for support. I’ve sent 2 messages on the form on their webpage, a message through themeforest.net, and the post here in these comments…I have not received any reply whatsoever.

Designer Themes’ website guarantees technical support when you purchase their themes, but I have yet to see it. I hope that they will still contact me (if they do, I will provide updates here), but until then f you think you might need any technical support at all when setting up a theme, I would not recommend Designer Themes.

Disappointed with this purchase. I won’t be using this theme. Would have been nice if there was a video tutorial to help set it up. I have bought a theme called The Retailer and they have a great video to help the people who pay good money. I’m sure the support is good but a video would be a help.

I submitted a ticket through your support system and had no response. How can I receive support??

Need an update the Options framework is no longer supported and now i can’t upload custom logos. Please help.

Hello.

I love the Dope theme which I have had on my site davidgauntlett.com for a few years. All of a sudden, I guess because of Wordpress updates, the home portfolio slider no longer works properly. The slider is one of the theme’s nicest features.

I have removed it from my top page as it was too ugly but you can see the problem at this page I created so you can see: http://davidgauntlett.com/ignore-this-page/

Basically it puts one item a row below the other ones, creating a lot of blank space below the slider, except on the last bit of the slider where it shows you the messy item-sitting-below … if you see what i mean.

I’ve tried changing the number of items shown, but that doesn’t solve it.

The same problem occurs on the ‘related’ slider at the bottom of all portfolio items, e.g. http://davidgauntlett.com/portfolio/making-media-studies/

This is important to me so if you tell me that you are able to help and give me a solution, I will happily pay the $32 to renew support for 6 months. I mean, as long as you tell me you think you can fix it, I will renew, and then you can tell me! Thank you.

I look forward to hearing from you (or from anyone who can fix this!)—thank you.

Do not buy. Theme no longer supported. Many functions not working correctly with newer WP versions.

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