Support for DotCom - Responsive Joomla Corporate Template

Support for DotCom - Responsive Joomla Corporate Template

Cart 358 sales
Well Documented

trippleS supports this item


This author's response time can be up to 1 business day.

Popular questions for this item

Error 1: PHP Fatal error: Uncaught exception ‘RuntimeException’ with message ‘Library path DIR cannot be found.’ in /home/yourdomain/public_html/libraries/loader.php:251 Stack trace:

The problem is your server’s php is low, you must upgrade php versions to 5.4. See the Technical requirements for Joomla 3.x from here:

How to update template with latest version.

At first make a backup of whole site.

Steps: Replace the template only pack with existing template. Path is : Public_html/templates/ts_dotcom. OR you can install the template only pack from extension manager.

I can not have access to my template manager

Just delete all expired cache from System -> Purge Expired Cache then try again.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy


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