Discussion on Dotted - Corporate Multipurpose WordPress Theme

Discussion on Dotted - Corporate Multipurpose WordPress Theme

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124 comments found.

Hello nice theme, how to change the menus to Tittlecase?

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

ttol2012

ttol2012 Purchased

Hello Friend

I watched the installation video you shared and followed the steps in the video to install the theme, but after the installation, I still prompted “The project cannot be found” on the home page

could you please help me to find the reason? here is the website: https://jierlightled.com/

Three themes installed.

your help will be highly apprecialely!

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

ttol2012

ttol2012 Purchased

Hello Friend,

Is there Installation Document to share with us?

Hi,

Please watch the video tutorial before setup your website: https://www.youtube.com/watch?v=D2itxCBeMBY

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hello,

my wordpress installation hoster cannot prevent or reverse the current update to WP 6.1. After the update, the published pages of the theme (Dotted) remain white. Our company website is thus unusable and no longer available.

In the editor and in the page preview everything still looks ok.

What can I do to make the Dotted theme appear again?

Thanks for your support! Best regards Jens

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Since the latest update I have 2 issues.

1) Layer Slider is only updating to 7.3, not 7.5 2) Ability to edit widgets is gone. The page is blank. I have tried on several different browsers and get the same result.

Please help!

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

piki007

piki007 Purchased

Hello

I just bougt theme update. I uploaded theme to wp and I am still not able to update visual composer and payer slider. even if I have active theme with 6 moths updates.

Please let me know how can I make updates.

Thank you, Regards, matjaz

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hi, just checking to see if you’ve integrated the latest versions of Layer Slider and WP Bakery Builder yet. The theme has not been updated for a nearly a year.

Hi,

We’ll check and release the new version today.

Thank you!

i know there is no support but in fact ive paid freakin 99 Dollars for this i wanna ask if you upload your OT Plugins cause your amazon web cloud is down!, and for the others here, dont use PHP 8.0 the theme seems not ready for that version and drops a white screen of deaht on WP 5.8

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hi OceanThemes,

We are working on our website client that has purchased your theme. We cannot install 3 default plugins that come with the theme included:

- OT Portfolio

- OT Team

- OT Testimonials

We attached screenshot of this issue:

 https://prnt.sc/1drf42s

Could you please assist and provide us 3 packages?

Thank you for your support!

Regards,

Sorry, please check your email, we have sent link download to you, thank you!

Great support, Thank you very much :)

Great work, Thank you!

I am running 3 different copies (licensed) of your theme and it hasn’t been updated since 09/30/2020. I am checking to see if you have updated versions of the Layer Slider (currently v6.9.2) and the Bakery Builder (currently 6.1). Both of these are several versions out of date.

Hi,

Sorry for the update delay, we’ll check the Dotted theme with WordPress 5.7 and WooCommerce 5 and updated all the plugin’s latest version.

Try to release a new update today.

Thank you!

All the pages have a big gap between the Heading and content. How to remove the gap? Please check the page https://glorodavionics.com/the-company/

Hi,

We’ll provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Dear dotted theme support,

How do we disable the preloader image percentage circle that comes ?

Actualy we only support WP version not HTML5. I don’t know how did you convert. So we can’t help you more.

So who supports the html5 theme

Hi,

Please contact with us via email, we’ll try to help you: https://themeforest.net/user/oceanthemes#contact

Thank you

Hi, I have purchased the dotted theme yesterday and I have setup the wordpress website. I am not able to get activate the slider. There are some issues. Please help me to fix the issue.

Regards

Hi,

We’ll support your problems.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

hello, I want to ask .. why doesn’t the icon appear : https://prnt.sc/t3zvv5 ; thank you

Hi,

Please submit ticket to be help: https://oceanthemes.ticksy.com/

Sorry, we don’t support customers whoes downloaded from Envato Elements. Hope you understand.

Thanks.

It says that the psd files are include but they are not. That is what we needed, not the HTML. Where do I get them. If they are not available, please provide a refund.

Hi,

Sorry, it’s large file. We can’t included in theme package.

Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/

Support time 9am – 18pm and Monday to Friday GMT+7

Thank you very much

Hi, I have the free version of the Dotted template. Is the portfolio section limited to 9 viewable items?

Hi, please go to backend setup the Portfolio shortcode. You can change number items at there.

Thanks a lot, it was easy :-)

Great work, Thanks

Hello,

I have purchased dott theme but I have problem with importing demo theme. Theme settings can be imported but content and widgets cannot be when I try to import demo of dott theme.

Below is error that I receive.

Fatal error: Uncaught Error: Cannot use object of type WP_Error as array in /home/u7995314/menapazarlama.com/wp-content/plugins/ot-themes-one-click-import/dotted-demo-content.php:258 Stack trace: #0 /home/u7995314/menapazarlama.com/wp-content/plugins/ot-themes-one-click-import/dotted-demo-content.php(183): Claudio_Demo_Content->import_menu_locations() #1 /home/u7995314/menapazarlama.com/wp-content/plugins/ot-themes-one-click-import/dotted-demo-content.php(106): Claudio_Demo_Content->import() #2 /home/u7995314/menapazarlama.com/wp-includes/class-wp-hook.php(287): Claudio_Demo_Content->page(’’) #3 /home/u7995314/menapazarlama.com/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(’’, Array) #4 /home/u7995314/menapazarlama.com/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #5 /home/u7995314/menapazarlama.com/wp-admin/admin.php(254): do_action(‘appearance_page…’) #6 /home/u7995314/menapazarlama.com/wp-admin/themes.php(10): require_once(’/home/u7995314/...’) #7 {main} thrown in /home/u7995314/menapazarlama.com/wp-content/plugins/ot-themes-one-click-import/dotted-demo-content.php on line 258

Awaiting your reply,

Hello,

I’ll check help you.

Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/

Support time 9am – 18pm and Monday to Friday GMT+7

Thank you very much

I downloaded it on elements.envato. I cannot find any purchase code on it.

Please contact with us to get support: https://themeforest.net/user/oceanthemes#contact , Thanks

Hello i have a problem

Errors : Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; dotted_Flickr_Widget has a deprecated constructor in /

Hi, please submit ticket to be help soon: https://oceanthemes.ticksy.com/

Thanks.

Just checking to see when the next theme update for Dotted will be. Both the Layer Slider & Bakery Builder are out of date. Please advise.

EDIT: Actually it only looks like the Layer Slider needs updating.

Thanks!

Hi,

What is the best way for this theme to go multilingual?

Regards, Dime

Hello,

Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/

Support time 9am – 18pm and Monday to Friday GMT+7

Thank you very much

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