60 comments found.
Hi. Live preview don’t show
Hello, thank you for contacting!
We’ve checked the demo site and there are no issues with its displaying, visit the site again please https://dream-city.cmsmasters.net/
Should you have any questions please contact our support team at https://cmsmasters.net/support/
Thank you!
Is this theme multisite compatible?
Hello, thank you for contacting and for your interest in the theme!
Yes, the theme can be used for a multisite.
Should you have any other questions please feel free to contact our support team at https://cmsmasters.net/support/
Thank you!
when will the update to wordpress 5.6? did not work CMSMasters Content Composer
Hello, thank you for contacting!
We update themes in turn and besides some time is needed for approval from Themeforest reviewers. Our developers are working on theme updates at the moment – we do our best to release updates as fast as possible and highly appreciate your patience.
The theme is fully compatible with WordPress 5.5.3 version. In order to avoid possible issues with the theme functioning you can either use WordPress 5.5.3 version or try to use Test jQuery Updates plugin and Classic Editor plugin with the following settings.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
thanks it works
You are welcome!:)
when will the update to wordpress 5.7? did not work CMSMasters Content Composer 
Hello!
The current theme version (1.1.5) that is available for download on Themeforest is compatible with WordPress 5.7 and WordPress 5.8 – please make sure to use this theme version. Don’t forget to update the theme plugins after the theme update and clear your browser cache.
Please feel free to contact our support team at http://cmsmasters.net/support/ if you have any questions.
Thank you.
Hello, Am having issues with content composer not being available. I have logged in a ticket. Please urgently help. Thanks
Hi, thanks for contacting!
Your ticket # 50949 is answered – check your e-mail please.
Please feel free to contact our support team in case you have further questions.
Thank you!
Thank you. Still having issues with the menu. I have mentioned that on the reply. Kind regards
Hello again!
You are welcome!:) Your ticket # 50949 is answered – check your e-mail please.
Thank you.
Hi, is there any way to add custom banners for google ads which would fit into this theme?
Hi, thanks for contacting!
Google ads can be added by one of the plugins that are widely used for WordPress, you can try them to choose the one that works best. We haven’t tested mentioned plugins compatibility with the theme, that’s why we just can’t recommend any at the moment. Appreciate your understanding.
Thank you!
Where can I find the install and use manual？？？When I install this theme in my wordpress on my computer to test, it’s only show the header and the footer. All other parts don’t exist…..........I thought it was simple to use, but it’s not true.
Hello, thanks for contacting!
Have you followed the instructions for demo content uploading from How-To? Documentation can be found in Docs folder, that’s index file, please open it with your browser. If you still experience any hardships with demo content, please don’t hesitate to contact our support team at http://cmsmasters.net/support/ , we’ll gladly assist you. Just please make sure to add all the needed credentials to your ticket.
Thank you!
Hi, I want to order this theme, but when I pay it by PayPal , It says ” Your payment was unable to be processed by PayPal.” I only have PayPal . Can you tell me your PayPal address and then I can directly pay it to PayPal account?
Hi, thanks for choosing our product!
The matter is that you need to contact Themeforest support about this: https://help.market.envato.com/hc/en-us , as all the financial questions are managed by Envato exclusively and theme authors do not have any access to this. Appreciate your understanding.
Thank you!
Are there any other ways to output projects other than slider?
Hello, thanks for contacting!
Sure, you can use the Portfolio shortcode with Grid: http://dream-city.cmsmasters.net/projects-grid/ or Masonry Puzzle layout: http://dream-city.cmsmasters.net/large-gap-masonry/ .Please feel free to ask any further questions should you have any, we’ll be happy to answer them! Thank you!
I was trying to output it into a table. Could you tell me where we can locate the data regarding projects?
Thanks for your reply! Could you please specify what a desired result do you need to achieve? Screenshots will be highly appreciated.
Please note that to create or edit the projects you need to proceed to the Projects tab in your admin panel: https://www.screencast.com/t/40wHq1a3tLxQ . To display your projects you can add the links to your menu: http://dream-city.cmsmasters.net/project/extreme-sports/, or use the Project slider or Portfolio shortcode that will display the projects’ thumbnails and chosen metadata: https://www.screencast.com/t/GWkEdnUGKm8 .
Thank you!
Hi there. I had a problem becouse none of the Page heading feature was working. I have just uploaded the theme and child theme as you answered to “cmsmasters_customer_service” user and now all tabs blocks don’t work….please I need your help soon!
Hi, thanks for contacting!
Please make sure to update the theme plugins after activating the new theme version. Please proceed to Appearance > Theme Plugins, and update all the suggested plugins. Please note that you might need to clear your browser’s cache in order to see the changes, it should be helpful.
For deeper investigation please submit us a personal request at http://cmsmasters.net/support/ and our support agents will be happy to help you.
Thank you!
It also do not work maps block…..
The matter is that for maps functioning the API key is required. Please add your key in Theme Settings – Elements – Custom codes tab. The key can be generated here. Here is a video instruction so that you can see how the key should be generated. Please be sure that you activated the Google Maps JavaScript API and Google Maps Geocoding API.
Thanks!
Plugins and APi key its okey….well, i have writting a personal request…
As I can see from your ticket you have finally solved the issue and now the theme functions correctly. Should there be any other questions please feel free to contact!
Changelog? No updates? None of the Page heading feature is working .. no matter what i click ..
Hello, thanks for contacting!
Please make sure to use the latest theme version (1.0.9). The issue you have is caused by the WordPress 4.9 version, and there is a need to update the theme, please download the newest archive from the Themeforest.
The easiest way to update the theme is to rename the old theme as dream-city-old in your wp-content/themes folder. Then you will be able to upload the new theme dream-city.zip via the WordPress admin panel and activate it.
After the theme update, please proceed to Appearance > Theme Plugins, and update all the suggested plugins. Please note that you might need to clear your browser’s cache in order to see the changes.
You can always see a list of updated files in each theme version in a readme.txt file. This file is located in theme root folder and is always updated with theme updates.
If you still experience any problems, please submit us a personal request at http://cmsmasters.net/support/ with relevant WordPress and FTP credentials and our support agents will be happy to help you.
Thank you!
Hi, before buying your theme, I need to know if it is possible to add the following options and which plugins would you recommand: - print - book ticket (without payment) - pop up - breadcrumb - newsletter (mailchimp?) - visual composer (WP Bakery)
Thanks in advance for your reply and best regards. Citronnelle_1
Hi Citronnelle_1, thanks for contacting!
For the content adding we used our own Visual Content Composer with a huge custom shortcode collection. Please check this video demonstrating how easily shortcodes can be managed. Our visual content composer allows to place any shortcode/section to any part of the content area. You can modify content according to your requirements, for instance, add elements of other pages to your home page. Our customers usually use exactly Cmsmasters’ Content Composer, as they are absolutely satisfied with it.
Concerning other plugins – in fact we cannot guarantee the third-party plugins compatibility with the theme as we haven’t implemented tests with them, and alas there is not much we can recommend regarding this. The only thing I can advise is to try it by your own.
Appreciate your understanding. Please don’t hesitate to ask further questions. Thank you!
Hello, thanks for contacting!
The matter is that the Events Calendar plugin was updated and now it isn’t displayed correctly. You can check the Events list displaying on our demo: http://dream-city.cmsmasters.net/events/list/ . At the moment I can recommend you to use the previous version of the Events Calendar plugin (4.6.20), while our developers are working on the theme update that will include needed fix. Appreciate your patience and understanding.
Thank you!
Just checking in on Events Calendar plugin has issues been fixed? Is there a new update I can download?
Hi again,
Yes, an update for this is currently under upload to Themeforest, yet it might take some time to be reviewed and become available for download. Please submit us a support ticket at http://cmsmasters.net/support and our support agents will provide you with the latest theme version right away. Thanks for your patience!
presale question: can i add my own locations and information or does it only show what google maps has? thanks
Hello, thanks for the question!
Google Maps are displayed with the help of the Google Maps shortcode which has the following settings: https://www.screencast.com/t/aZDfv3pdg8e .
So you can add the Popup with the needed info, hope it will be helpful. Thank you, should there be anything else you wanted to ask please do so!
Hallo. Kindly help on the below:
1. How can I make the project page full width and remove the sidebar that shows project details in some of my specific project items?
2. Is there a way I can remove the link on the portfolio display. I do not want users to further click and view the full portfolio.
3. How do I remove/edit the social links in the footer (right position) of the website?
Hello, thanks for contacting!
1. To remove the Project details please proceed to the Theme Settings – Single Posts – Project tab and uncheck all options here: https://www.screencast.com/t/3bL5tD3J 2. To remove the link from the portfolio there is a need to add the custom code, please contact our support team directly at http://cmsmasters.net/support/ and our support agents will be happy to help you.
3. Please proceed to the Theme Settings – General – Footer tab to uncheck the Social icons displaying: https://www.screencast.com/t/grNadYyPf To edit the social icons please proceed to the Theme Settings – Elements – Social icons tab: https://www.screencast.com/t/hiP3FYdY Thank you!
Thank you.
Hello! How do I update the theme? Do I have to erase it and upload it again? Do I have to save theme settings first?
Hello, thanks for contacting!
To update your theme please replace the theme on your server with the new theme from this archive. We also recommend creating a backup for the old theme before doing this, just in case.
After the theme update, please proceed to Appearance > Theme Plugins, and update all the suggested plugins.
To update the theme automatically please use the Envato Market plugin included to the theme archive. You need to install the plugin onto your WordPress site and acticate it. After activating the plugin, click on the “Envato Market” icon from the left sidebar. To generate your Global OAuth Personal Token click on this link: https://build.envato.com/create-token/?purchase:download=t&purchase:verify=t&purchase:list=t and login using your Envato Market login details. Please copy & paste your unique token into the Envato settings inside your WordPress dashboard and click on “Save Changes”. Once you have configured this properly, you will see a screen where you can install or update your already purchased plugins & themes.
Should you need help with installation or updates, please feel free to contact our support at http://cmsmasters.net/support/ . Please make sure to add WordPress and FTP credentials.
Thank you!
Hi team, Is there a way to get documentation about the shortcodes and their components?
Hi, thanks for contacting!
Please check this video demonstrating how easily shortcodes can be managed. Our visual content composer allows to place any shortcode/section to any part of the content area. You can modify content according to your requirements, for instance, add elements of other pages to your home page.
If you have any further questions and need assistance with the theme and shortcodes setup, please submit us a personal request here with relevant WordPress credentials and our support agents will be happy to help you .
Thank you!
Hi team, Sorry to insist but what I need is an actual documentation on your shortcodes, I mean the syntax, in order to modify the elements in the theme. I don’t want to bother you with different questions that can arise during the process of setting up the website for my client. That would be too heavy for you and me. Can you send me a link where I can find the details of your shortcodes syntax ? Thanks in advance.
Thanks for your reply!
If you are referring to the shortcodes inside the Featured blocks: https://www.screencast.com/t/Qd1wRjQx please note that there is no need to edit the code. Please use the Content Composer shortcodes tool: https://www.screencast.com/t/a5tMtEOvh and add needed elements via the intuitive in use interface: https://www.screencast.com/t/MXdUVAKso ; https://www.screencast.com/t/x0B5Zes0MgC . Such shortcodes as Featured block Shortcode, Text block Shortcode or Tabs/Tour Shortcode allow to add another shortcodes inside of them to provide the more flexible settings for their displaying. When a shortcode is included inside another shortcode, it is displayed as a piece of code, it’s a normal behavior.
Hope it will be helpful. Thank you!
Hello is it possible to buy only front-end of this theme?
Hello, thanks for contacting!
Dream City is a WordPress theme, that’s the only version available. Appreciate your understanding.
Thank you!
Hi Why The Event Calendar is not displaying in Photo, Map, and Week view? it’s showing only List, Month and Day in View As option.
Hi, thanks for contacting!
Our events view is achieved with the help of the Events Calendar Pro plugin with the Photo, Map and Week views available. But please note that it should be purchased separately as this plugin is prohibited from third-party distribution. In the basic Events Calendar plugin you can use only List, Month and Day views. More information about linking to specific event views can be found here: https://theeventscalendar.com/knowledgebase/linking-to-specific-event-views/You can either use a free version of the events plugin, or purchase a Events Calendar PRO addon (always sold separately) that extends the events functionality. Both free and pro versions are styled for the theme.
Here you can see info about Events Calendar PRO plugin. Hope it will be helpful.
Thank you!
Presale: does this theme have accessibility for all audiences? (we have to follow federal accessibility laws)
Hello, thanks for the question!
The theme is not ADA compliant. You can use the third-party plugins to achieve the desired result but I should warn that we don’t guarantee third-party plugins compatibility with the theme as we haven’t implemented tests with it. Appreciate your understanding.
Thank you!
In how many sites can I use this theme?
Hello, thanks for contacting!
According to the Themeforest rules you can use one license for one site only. (i.e. in a case you buy a theme once you can use it for building one site only). You can transfer the license you have purchased to the new domain just in a case the site remains the same. Appreciate your understanding.
Thank you!
