104 comments found.
Hi, It seems that the theme options is not working after a WP update to last version.
I updated to version 2.6 the theme and all plugins have been updated, but the WPBakery Visual Composer seems that need to be also updated.
Installed version: 5.7
Minimum required version: 6.10.0
Available version: 6.10.0
I checked and I cannot update this plugin as I don’t have a activation code. I referred to the developer website and it says:
How to update and receive support if I do not purchase a direct license?
In such case, you need to wait for your WordPress theme author to update WPBakery Page Builder on their side and push it to you. Also, support related questions should be addressed to your WordPress theme provider.
Please, forward a solution as my website is somehow broken and somethings are working weird.
P.D. I tried to make a direct support ticket but as my support has expired I’m not able to send it
Thanks in advance
Hi, please select any item category https://prnt.sc/s_TIqqDMfQ_- https://prnt.sc/20xjkb5
Danger! Do not buy the theme! After installation of the theme and demo content there is nothing shown below the Slider Revolution area. But there is everything on the page if you edit it. So there is some bag in the theme itself.
They sell it with WP Composer version of a year or two old. And the same with the Slider Revolution. So when you buy the theme get ready to pay much more to register and to upgrade pluns that they use.
I am dissapointed. And even I want my money back for the first time on this site. Because this theme is auful.
The problem is solved. I withdraw my review. Thans for the thema auther, he has fixed the problem personaly for me
Thanks.
website has expired, Why? cooming soon expired. www.metekim.com.tr
Hi, please send us a support ticket. Our team will help you. Thanks.
Hello, just etup the template, and wanted to import the demo data, but the homepage is blank, it does not load any content. The sections are visible in the backend but not the frontend of the website. Pls Help Meeeeeeeeeee!
Hi, please send us a support ticket. Our team will help you. Thanks.
Haizzzzzz, Last time, setup also got this error and you have solved it, this time setup again…OMG!!!!!
name of template revolution slider??
Hi, please send us a support ticket. Our team will help you. Thanks.
The purchased theme does not work. How can I get a refund?
Hi, please contact with support team about your issues. Our team will hlep you. Thanks.
I’ve already contacted tech support. Technical support does not help me. How can I get a refund? I can’t wait months. I need a working product. This product does not work.
Hi, please reply on support query. Thanks.
The theme is incompatible with PHP 8.0 due to Theme Support 1.0. Do you can share an update?
Please send us a support ticket. Our team will help you.
Does this theme support IDX installation? More so, with iHomefinder’s Wordpress IDX.
No.
Updating Plugin: WPBakery Visual Composer To receive automatic updates license activation is required
Please send us a support ticket. Our team will help you.
Just purchased. When trying to insall the .zip file I get this message: The link you followed has expired. Not sure how to proceed.
Hi, Please send us a ticket. Our team will help you. Thanks.
How can i import demo data? In section to import it was this message: There are no predefined import files available for this theme. Please upload the import files manually below.
Hi, Please send us a support ticket. Our team will check the issue.
Unable to use Version 2.0 of the theme because the revslider.zip update for the Slider Revolution plugin is corrupted and won’t work. Navigating directly to the zip file in the download it isn’t openable. But the WPBakery and Theme Support zips are fine. Since I can’t log a support ticket but want to use the update can I get a copy of the correct revslider.zip file please.
Hi, Please select “any item” tab on the support center.
Hi,
I have opened a ticket and have been waiting for a reply for days.
Best regards
Hi, Please give the ticket ID.
2713767
We have updated the template to version 1.9 but there are many problems with the latest version of wordpress. You can help us?
I have been writing to you for a few days and suddenly you no longer reply to the ticket. The template doesn’t seem to work well. I have also attached some screenshots.
Hi, I am still waiting for your reply. Regards.
Hi, Please give the ticket ID.
Common Support: Ticket Comment from Amir Muhammad [Ticket #2713767]
You will get the reply.
Hi, I’m waiting for an answer
You will get the reply.
Yes, I saw. Thank you. But the answer is not relevant to my problem. 
We have been waiting for two weeks and the answers do not solve our problem.
best regards
It is useless for you to reply to the ticket if you do not understand my problem first. I am writing to you for one thing and respond with another thing. Do I have to wait two more weeks?
Lost Two weeks of work trying to make you understand the problem, incredible
Please give reply to the ticket.
Any idea when you guys will release an update that takes care of deprecated functions in the jQuery JavaScript library? The temporary jQuery Migrate helper works but want to know your timeline before I update any other things on my site.
HI, We already updated the version. Please download and upload the latest version.
Hi, does this template it work with wordpress 5.5?
Yes, its working with latest WP. Also, we are going to push an update soon.
Is the discounted price no longer available?
Theme Options dosent work, dont save and i cant chage any thing
Please send us a support ticket. Our team will help you.
Which version of PHP is the most suitable for this theme
Please send us a support ticket. Our team will help you.
Hello,
Our visual composer is not shown anymore, would you know why ?
example: https://snipboard.io/2EadGZ.jpg
Thanks,
Renato
Hi, Please send us a support ticket. Our team will help you.
I purchased this theme and It’s not working properly at all! It’s missing a stylesheet etc.. can you guys please fix this or send an updated theme.
Hi, Please send us a support ticket. Our team will help you.
I’ve tried updating to the latest theme version, but Visual Composer won’t update and breaks all the content. I had to restore from backup. Was the VC plugin included in the last theme update (updating from v1.3)?
Hi, Please send us a support ticket. Our team will help you.
Unfortunately support has expired. I’ll wait for the next theme update and hopefully that includes the VC update.
Hi, Okay.