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592 comments found.

sys2net

sys2net Purchased

Hello can i get reservation emails on another email account except admin email??

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

Only the staff and the user who makes the reservation will receive the mail. You can change the staff email from the staff edit section in the dashboard.

Regards., DesignThemes Support.

sys2net

sys2net Purchased

Where is reservation submit button: http://wedesignthemes.com/themes/dt-dreamspa/reservation/ or how to submit it…

rsriram

rsriram Author Team

Hi.,

Kindly, Check the screenshot : http://prntscr.com/bscr49

Regards., DesignThemes Support.

Hi guys, I’ve just installed the theme but the responsive-maps-plugin doesn’t work. I see a grayed screen saying “Google maps isn’t loading properly”

rsriram

rsriram Author Team

Hi.,

If you are using updated responsive-maps-plugin , have to enter the API key. Go to Dashboard / Settings / Responsive Styled Google Maps Helper and Generate the API key and paste it there and then check the map.

Regards., DesignThemes Support.

Hello, i want tou configurate a page like this one can you help me? http://wedesignthemes.com/themes/index.php?theme=dreamspa

rsriram

rsriram Author Team

Hi.,

You can import the our demo dummy data from Dashboard -> DreamSpa -> General -> Import Dummy Data ( Top right corner)

Regards., DesignThemes Support.

Hello,

How can I add CHF currency on the payment settings (Dream Spa > Company > Payment) ?

Best regards.

Bastien Schülé

rsriram

rsriram Author Team

Hi.,

Kindly, Check the screenshot : http://prntscr.com/by5ipn

Regards., DesignThemes Support.

Hello.

I’d like to have the same setup as in the demo and work my small changes from there. I would like a link to buy the original images. I did import the dummy data. But finally I want to get to the exact same setup as the demo, including the demo animation.

Thanks.

Hi.,

We have imported the dummy data, mega menu, footer widgets and demo slider like our demo.

The images which we have used in the demo are all licensed images. If you need to use those images, find the images from attached image purchase links. You can replaced with your own images.

https://www.dropbox.com/s/r2fe7nffstmrm52/dt_image_Dreamspa_purchase_links.txt?dl=0

Regards., DesignThemes Support.

Thank you! This is what I wanted.

Hi.,

Thank you.

Hope your issues are resolved now. If you found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.

Note: If you like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever thanks in advance.

Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end :-)

Regards., DesignThemes Support.

Hello, after updating the theme I see at editing of pages only text and shortcodes and not the backend visualisation that was before. How can I get the backend visualisation that was displayed before the update?

Best regards

I found the solution, the checkbox at dt administration was disabled for pages.

Hi.,

Glad that you resolved the issue.

If you found any difficulties, please feel free to contact us. We are always ready to help you.

Regards., DesignThemes Support.

Hi. I’ve uploaded my logo and retina logo properly (as well as input the correct dimensions), but the logo on mobile appears squished.

Hi!.,

Kindly, mail us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.

Regards., DesignThemes Support.

Hi,

where can I change the language from Telephone and Email in the header?

Thx

Hi.,

Make sure you have followed all the steps below for translating the theme to another language.

a) You can find the default.po file in the themes folder itself. Get into this path wp-content/themes/dreamspa/languages and you can find the dreamspa.po file.Also you will find the wp-content/plugins/designthemes-core-features/languages/designthemes-core-features.po this file in that path. You need to translate both the po files.

b) If you are running a multi language site, you need to install the wpml plugin.

c) Or if you are running a single language site other than English. Say for example if you are running German site only. Also in Dashboard > Settings, you need to change the site language to German.

d) Then rename the file dreamspa.po to de_DE.po and designthemes-core-features.po to dt_themes-de_DE.po and open the file with a poeditor and you can translate all the texts from our theme. If you language is different, then rename the file as such.

e) Finally you will get the mo file there while saving the po file. Upload the .mo and .po file in the same path from you downloaded, now the site will be fully translated to german.

Regards., DesignThemes Support.

Hi. What’s wrong wth the DesignThemes Core Shortcode Plugins ?

See here : http://i.imgur.com/aeYcZB6.jpg

rsriram

rsriram Author Team

Hi.,

Have you activated any child themes? If yes, activate the parent theme first and install all the plugins and then activate the child theme.

Regards., DesignThemes Support.

quick question. I am trying to change the layout of my home page . http://test.anistuhin.com/

I want to switch things around , for example , “What our customers are saying” with the “Skin care line ” at the bottom. My developer is out , so can you please tell me how can I make this simple change?

Thanks

rsriram

rsriram Author Team

Hi Raiyan,

Please open the home page back-end and you can edit the title from the wordpress editor. If you are not sure, let us know your WordPress admin login details, so that we can update it.

Regards., DesignThemes Support.

Hi, i was wondering if it will work with the new 4.6 wordpress version. It’s already installed with a previous version and i don’t want to break anything!

Thank you very much!

Hi,

Is the theme composer broken because i can’t do any modification and it’s impossible to add some text. Even if I change it without that it won’t work.

Thanks

rsriram

rsriram Author Team

Hi.,

Kindly, Confirm your purchase code through the right bottom form located @ http://themeforest.net/user/designthemes

If you need your Purchase Code you may download it from your ThemeForestaccount>Downloads>choose the necessary product>Download>License certificate & purchase code.

Refer: https://www.dropbox.com/s/9anfips0jlm7r2l/dt_purchasecode.jpg?dl=0

Kindly refer the following links for getting clear idea.

http://wedesignthemes.com/support/knowledge-base/purchase-code-where-to-download/

Regards., DesignThemes Support.

rsriram

rsriram Author Team

Hi.,

Kindly, Confirm your purchase code through the right bottom form located @ http://themeforest.net/user/designthemes

If you need your Purchase Code you may download it from your ThemeForestaccount>Downloads>choose the necessary product>Download>License certificate & purchase code.

Refer: https://www.dropbox.com/s/9anfips0jlm7r2l/dt_purchasecode.jpg?dl=0

Kindly refer the following links for getting clear idea.

http://wedesignthemes.com/support/knowledge-base/purchase-code-where-to-download/

Regards., DesignThemes Support.

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