designthemes

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673 comments found.

Hi there,

Is your theme compatible with Wordpress 4.8. ? Is Visual Composer included with your theme?

Thank you,

rsriram

rsriram Author Team

Hi.,

Thank you for the interest in our theme and contacting us.

1) Our theme is compatible with WordPress version up to 4.7.5. We will update the theme to WordPress version 4.8 soon.

2) Yes., Dream Spa Compatible with Visual Composer

swilena

swilena Purchased

Hi, great theme! what is the image size/pixel of the product images in the Shop menu of the Demo? Thanks!

rsriram

rsriram Author Team

Hi!.,

Thanks for making contact.

The image size which we have used for the product images is 1000px x 1000px. Please try with that size.

Regards., DesignThemes Support.

There is no “Import Dummy Data” button in the theme area? How do I go about getting that set up?

I will check it out. Thanks!

That worked, thank you. Now the Layerslider didn’t import any photos?

rsriram

rsriram Author Team

Hi colourinfusion..,

Yes, Because of some license issues we didn’t include our demo images. Instead of that placeholder will appear. If you want, We will send you the purchase links. You can purchase it.

Regards., DesignThemes Support.

swilena

swilena Purchased

Hi there: have a few issues with woocommerce pges setting, please help: 1. where to translate the whishlist button and badges like Sale/OutofStock into my own language 2. woocommerce product page has no option for adding side bars (page doesn’t show this options below) 3. checkout page contains the theme reservation template, but I need a standard cart and checkout process, as there are products for sale not services.

rsriram

rsriram Author Team

Hi swilena..,

1) You can change those text from plugin language .po files from wp-content/ language /

2) If you want to add sidebar to “Shop”, Edit shop page and find the sidebar options in our theme metabox – Refer this screenshot http://prntscr.com/gchqv8 OR If you want to display sidebar in Product single / archive page Please refer this screenshot – http://prntscr.com/gchn7s

3) Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes. We will check it out.

Regards., DesignThemes Support.

swilena

swilena Purchased

Thanks, PLEASE HELP!!! Regarding item 1) as I have no language plugin at this time, I’ve added a custom code to the bottom of custom-functions.php file, but an error on row 33 crashes everything now and cannot do anything now – neither log-in, nor go back there and correct. Here is the error message: Parse error: syntax error, unexpected ‘}’ in /home/saltsalu/public_html/wp-content/themes/dreamspa/functions.php on line 33 Here is the code I’ve added: add_filter( ‘woocommerce_get_availability’, ‘wcs_custom_get_availability’, 1, 2); function wcs_custom_get_availability( $availability, $_product ) {          // Change In Stock Text     if ( $_product->is_in_stock() ) {         $availability[‘availability’] = __(‘Available!’, ‘woocommerce’);     }     // Change Out of Stock Text     if ( ! $_product->is_in_stock() ) {         $availability[‘availability’] = __(‘Sold Out’, ‘woocommerce’);     }     return $availability; }

rsriram

rsriram Author Team

Hi.,

Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.

Regards., DesignThemes Support.

rsriram

rsriram Author Team

Dear Customers

We will be on Holiday for Next 3 Days! (25.08.2017 to 27.08.2017) . Thank you Very Much for Understanding…Team will be back on Monday

Regards., DesignThemes Support.

Hi, I know that my support time has expired, but I need a little help with a problem with the translation to pt-BR of “Cart” in the top_bar_menu. I already changed the terms in these files: wp-content/themes/dreamspa/headers/top_menu.php wp-content/themes/dreamspa/framework/woocommerce/index.php line no: 475 But no matter what, the term Cart still stays in english. I can see it in pt-BR very shortly, but then it change back to english.

Is there another file or js instruction overwriting those 2 above?

Beside of that, I used loco translate in first place but the term Cart isn’t present in theme.

Please, can you point me which file I should edit to make it work?

Thank you very much in advance.

rsriram

rsriram Author Team

Hi.,

Kindly refer the below video link for how to change the text,

Refer : http://recordit.co/urbBdoakIH

If you still have any issues, kindly send us your WordPress admin login and FTP Login Credentials through the right bottom form located @http://themeforest.net/user/designthemes so that we will check the issue.

Regards., DesignThemes Support.

i dont understand why the Item Purchase Code dosnt work when we need help ? i did buy the theme but error when enter Item Purchase Code. i need URGENT demo as usual with other buyerss here. please provide email address since the support dosnt work.!

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

The plugin is already activated and please ignore the message that is showing in your dashboard.

Please refer the Knowledge Base link : http://wedesignthemes.com/support/knowledge-base/how-to-update-the-premium-plugins

Note : Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest updated plugin files.

Thank you, we look forward to helping you!

Regards., DesignThemes Support.

rsriram

rsriram Author Team

Hi.,

Thanks!! Looking forward your purchase happily :-)

Hello, I can’t upload a new logo, favicon or something else in the buddha panel. I can’t fill in a link in the fields or update the logo with the media browser. What can I do? I updated the theme with the latest version. Best regards, Michael

rsriram

rsriram Author Team

Hi.,

Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.

Regards., DesignThemes Support.

Hi! I cannot get the widget area to work. When Im in the Buddha Panel/Widget area, after i click on “Add new widget area”, i dont get a chance to add a name to it nor do i get an OK button. Can you please help me? Thanks in advance

rsriram

rsriram Author Team

Hi.,

We have visited your site, and widget area works fine. Please have a look.

Refer : http://recordit.co/Qis0jrpBUr

Regards., DesignThemes Support.

Thanks.. but i still cannot work with it! Here is the video: http://recordit.co/F8BgRMajzP

I am working on Mac IOS 10.12.6, using Chrome Version 61.0.3163.100 (Official Build) (64-bit)

I can see that it works perfect with you, but not with me… What could be the problem? Thanks!

rsriram

rsriram Author Team

Hi Verucazenda..,

We can’t able to view your site. Please refer the below given screenshot

http://prntscr.com/gv2db5

Regards., DesignThemes Support.

beldox

beldox Purchased

Hi, I just bought your theme and can not get to work with safari browser on Ipad and iphone. I registered in your support area but apart of forum and knowledgebase I do not see and support ticket system. It is very strange support system as to find how to open a support ticket i have to send you here my request..please let me know how to open a support ticket for my problem. Thank you, Beldox

rsriram

rsriram Author Team

Hi beldox.,

We have updated your forum login and sent it your email. Please have a look. Please login to the forum section and navigate to this link http://wedesignthemes.com/support/forum/health-beauty/dreamspa-wp-responsive-spasalon-theme/ and scroll to the bottom of the page and you can see the section to post a new ticket. Please refer this screenshot http://prntscr.com/gv1feb

Regards., DesignThemes Support.

Hello, before purchasing the theme I would like to know if there is a functionality for events listing. Thank you

Hi artvib..,

Sorry, At present, we didn’t include “Events Calendar” plugin into our theme. If you want, We will customize it for you.

Regards., DesignThemes Support.

Hi, I would like my gallery to appear as in the demo, with no space between pictures. How can I do that please ? Here is the link http://www.tandaime-bienetre.com/galerie/ Thank you

Hi.,

Thank you for contacting us.

Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.

Regards., DesignThemes Support.

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