designthemes

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652 comments found.

Hello! Can I have multiple “Procedures” pages with different procedures? Thanks in advance

Hi Juliasbeauty.,

Thank you for your interest on our theme.

Yes, you can create a multiple procedures page with different procedures content. But in our theme we don’t have a procedure custom post type.

Regards., DesignThemes Support.

Is this template fast and SEO optimized? I really need this kind of things. Thanks!

Hi Wildest.,

Thank you for your interest on our theme.

Yes, by default our template works fast, and our template is compatibility with SEO Plugins like Yoast and All in One SEO is ensured in the theme. And also our theme is compatible with some cache plugins so it makes your site more faster.

Regards., DesignThemes Support.

Hi, we are editing this template for our client and we struggle with side panel. We are able to show the side panel on every page but not on blog page. Can you advice us on that? The site is: http://www.jogapodebrady.cz/blog/ thanks a lot.

Hi.,

Thank you for contacting us.

Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.

Regards., DesignThemes Support.

Hello,

I’ve tried several things to get the gallery on the homepage now. But it only shows one small thumbnail. The recent mode and the categrized mode. In the Single mode i do get one big picture, but i don’t want that. Has it something to do with the LayerSlider because I didn’t installed it because i have to make an extra purchase. I hope you can help me fix this problem and so i can go on with builde the site.

Kind regards,

Marco

Hi Marcovanw.,

Sorry for the trouble, kindly send us some screenshot/video where you have the issue, along with your login credentials via the right bottom form located @http://themeforest.net/user/designthemes So that, we can check and have a clear look from our end.

Note : There is no compulsion to install/activate the layer slider. So, send us your credentials we will check which causes the issue.

Regards., DesignThemes Support.

Hello, I’ve buyed and installed your theme and all plugins are activated, but I don’t see any “Import demo data” button in the Buddha Panel. Please let me know how can I activate it. Regards, Olga

Hi.,

Sorry for the inconvenience, We have removed the importer option from the Buddha Panel in our latest version, Instead of that option we have used “Unyson” Plugin for import the demo contents.

Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin. http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/

If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.

Before sending your details please check your server requirements., Please refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/

Regards., DesignThemes Support.

Hello designthemes, may i ask, what font did you use for your Dream Spa Logo? I like it! Thanks in advance

Michael

Hi Winklpower..,

We have used “Courgette Regular” google font and color ”#685e59”for our Dream Spa Logo.

Regards., DesignThemes Support.

Hello, Do you have a layerlider wp license code? If you buy a theme and you give purchase code layerslider wp

Hi.,

Thank you for contacting us.

The plugin is already activated and please ignore the message that is showing in your dashboard.

Please refer the Knowledge Base link : http://wedesignthemes.com/support/knowledge-base/how-to-update-the-premium-plugins

Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest slider files.

Regards., DesignThemes Support.

I have a question wordpress admin – dashboard > dream spa > SEO > Meta

http://nobrenparfum.be/seo.png

What is better Stay so or  change

Hi Refikkaya.,

You can use any one of the below SEO plugins.

Plugins :

1 ) https://wordpress.org/plugins/wordpress-seo/

2 ) https://wordpress.org/plugins/all-in-one-seo-pack/

Because of in future we will remove those options and will update those plugin compatibility. These plugins have more customization features. So, you can easily manage your SEO.

Regards., DesignThemes Support.

Hi, i just installed the template and everything its working fine, the only problem is that im trying to customize it and i cant find where do i have to change the image for the testimonial thumbnails, thanks in advance. Ex: http://hataalii.com/wp-content/uploads/2017/06/testimonials.png
rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

Please Go to Dashboard > Pages > Home > Edit Home Page > Testimonial shortcode and look for testimonials image url option. > [dt_sc_testimonial_carousel class=”type2”]

Please refer the attached screenshot : https://snag.gy/KD5E6V.jpg

Thank you, we look forward to helping you!

Regards., DesignThemes Support.

Hi! I have bought your theme. Both my client and I like it a lot and I am working on customizing it. I need your help since my client wants to customize the theme colour as well… personally i really enjoy your custom palette, but she is adamant on having another colour. I have been checking the colour .phps, but so far havent acomplished much.. can you help me out? Regards!

rsriram

rsriram Author Team

Hi Verucazenda.,

We have checked the latest version of our theme in local and we did not got that issue. May the issue is due to some 3rd party plugin, if you have installed any. Else please check the issue by uploading the theme to LIVE server. Probably the issue will not happen if you upload it to server.

Regards., DesignThemes Support.

ok! meanwhile, i will get rid of any third party exts and i will continue putting the rest of the site together. I will let you know how it goes when i go live… and then, if the problem persists, maybe you guys can peek in and check it out? So far i dont think i have any more issues… Thank you a bunch!

rsriram

rsriram Author Team

Hi Verucazenda.,

Yes sure. If you get the issue in the LIVE server we are always here to help you to check and fix it. Go ahead and upload it to LIVE server. Thank you.

Regards., DesignThemes Support.

refikkaya

refikkaya Purchased

Hi, http://srbeauty.be/payment.png Payment te need to know this information? How do we delete these

Regards

refikkaya

refikkaya Purchased

cpanel bilgilerini nereye gonderecegim yazarmisiniz

refikkaya

refikkaya Purchased

Sorry :)) Where do i pass cPanel information

rsriram

rsriram Author Team

Hi.,

Kindly, send us your cpanel credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.

Regards., DesignThemes Support.

Hi,

May i know if how to add another currency in payment tab under company? like in PHP peso

Thanks!

rsriram

rsriram Author Team

Hi.,

Sorry for the inconvenience, in our theme appointment section only integrates with “PayPal ” payment gateway alone. If you need you can customize under the file path /wp-content/themes/dreamspa/framework/theme_options/company.php.

It seems that your support has expired on 02/03/2016. Please renew the support if you need any more help from us. Please follow the instructions in the below knowledge base link for extending the theme support.

Visit the below link for renewing the support

http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/

Regards., DesignThemes Support.

Noted on this.

BTW. How to activate the reservation?

Thanks!

Hi.,

Kindly refer our knowledge base link for create the registration page.

http://wedesignthemes.com/support/knowledge-base/how-to-create-appointment-page/

For dream spa create the page with Reservation Template.

and go to Dashboard > Dreamspa > Company > set the values for Company, Payment and Notifications the save the changes the have a look at reservation page.

Regards., DesignThemes Support.

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