9 Reviews
I've been trying to work with this theme for a month now and it remains quite clunky. It is hard to properly customize and much of what is set up is done very poorly. Very disappointing purchase.
Author response
Hi there, we are sorry to hear that. Our technical team has been trying to help you in our ticket system. Please keep following it, we will fix all issues related to the theme. So, can you re-rate our theme?
Unless you need our theme, you can request a refund here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Thanks you,
I had issues setting up the website according to Demo and good support was provided by the Opal team to resolve it.
Author response
Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
by keggy 3 years ago
The setup and functionality works great. Thank you for this beautiful design. The flexibility you create for header and footer is very successful. One note: The header and footer selection on the live customization page is not displayed correctly. Even if I make different choices, the view doesn't change.
Author response
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!