Overall the website is pretty easy to use. Very user friendly. But when I find myself hitting a road block and do not know what to do the customer support team has been great. I have been getting an answer 12-24 hours after I post a question. What is great too is the support just doesn't tell you what to do they will also just do it for you which saves me the time and headache and makes this much happier process for me. I would recommend this company for 100% if someone is looking for a template. I love the dreamer for our charity.