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Can you send me your email address so we can corrrespond in private please
mine is email@example.com
Best regards, support team
I AM WAITING FOR A REPLY PLEASE. OR REIMBURSE OUR MONEY FOR FAILURE TO DELIVER.
to Etheme Uk , I am using a third party to develop a website in doing so I have purchased your product and have engaged hardeep to add photos and information. Both of us have had no success in being able to download and access the template. Can this be resolved immediately as it is now nearly 2 weeks. if you are not able to resolve this then I suggest I am reimbursed.
I do not think my or hardeep request is to difficult to resolve.
Please send us both the download links and passwords and instructions to proceed.
correspondence is below of past communications
Thank you for your payment on ThemeForest. You can view all of your invoices online on this page:http://themeforest.net/users/claudbev/invoices
To view the tax invoice for this payment, go to: http://themeforest.net/accounts/invoice/7832169
There is no “purchased ” with your nickname.
Pages – http://themeforest.net/users/claudbev/invoices and http://themeforest.net/accounts/invoice/7832169 can’t be accessed from my account.
It would be better to submit ticket with your problem to envato stuff. We don’t send our customers the source files. They get their package from the download section in their profile.
Let me know if you have any questions.
I have a problem. Wne i point on image, it zooms, but when i click on it, there is nothing happens. I want to get pop-up big image, when clicking on it.
How to make that?
Theme doesn’t have such feature.
If you have more question submit your issue to http://support.ethemeuk.com/
I want to add youtube video to a product, but when I go to
catalog ->products there is no Youtube Product tab. Instead I have Marketplace links tab. Could you please help me with this issue.
Please, submit ticket – http://etheme.ticksy.com/ Our developer will help you.
We sent an email ticket to your system, kindly get back to us asap.
Our support is available 10.00 – 20.00 GMT + 2 (Monday – Friday). We usually get back to you within 24 hours (except holiday seasons which might take longer).
What is the ticket number? I will check its status.
How do I change the facebook page down there?
Please, submit your request here – http://support.ethemeuk.com/ Our developer will forward you necessary instructions.
Tags not working on theme
How can i make it work ??
Submit your question to our suppor forum – http://support.ethemeuk.com/
Our developer will reply asap.
how to change speed slideshow banner ?
Please, resubmit your request on our forum – http://support.ethemeuk.com/
Our developer will answer your questions.
Hi. I keep getting this message when I attempt to follow the instructions on installing the theme: Notice: Undefined variable: text_phone_number in /home5/postarme/public_html/sippibond/catalog/view/theme/dresscode/template/common/header.tpl on line 210
That link is too much run-around chasing my tail like a dog or something. Who designed it? Were they thinking of end user experience at all? That shit looks like you’re deliberately trying to avoid people. SMH.
It is very inconvenient for us to monitor multiple places if support requests where made ( themeforest different products/accounts comments, our themeforest mail accounts, facebook group, twitter etc) Therefore We decided to channel those requests at one place and make it available to everyone so everyone can get benefit.Our developers haven’t access to the cooments section. That is why the only place where you can get qualified support – is our support forum.
We think that it is good idea. The same scheme are using all top developers/teams on TF. We DON’T avoid people. I’m confused and i’m sory for the inconvinience.
My original question is encapsulated by you taking a look at: http://sippibond.com . The error message will be right there in your face. I would appreciate it if you could help me figure out how to get the theme DressCode to display correctly. Thank you.
Unfortunately i’m not a developer and can’t help you. The only place where you can get qualified support is our support forum – http://support.ethemeuk.com/
Please resubmit your request there – our developer will check your issue.
How to modyfi the header and footer like here ! ( not logo just colors and size)
And how to set text color from header and footer
WHAT PARTH OF PHP/HTML TO EDIT.
FROM DRESSCODE IT WILL SET ALL ( HEADER MAIN AND FOOTER)
ONE COLOR AND THAT IS A BIG FAIL !
About Custom menu title:
I noticed it on main menu and I logged in in the demo administration. I noticed it is possible to add more than one module with custom HTML, and it is possible to put it on main menu, or somewhere else. All this like great, but all modules are with same title?!
I searched here about this problem – the answer is that we can edit some php-file to change the title string, but again – all modules with one title….
Submit your question to our suppor forum – http://support.ethemeuk.com/ Our developer will reply asap.
before purchase… is it possible to add a size chart, and additional fields for products…
Only manual update should be done (code editing). Our programmer can give neccessary recomendations.
Is it possible to have flags instead of language name in theme header?
Please, submit your request on our support forum – http://support.ethemeuk.com/
I purchased your theme, but when Trying to set the layout is not as per demo. also if i am activating “Dresscode Featured Products Module” site breaks.
i am using opencart 1.5.6
I managed to set it. thanks
If you have more questions submit it to our support forum – http://support.ethemeuk.com/
Our developer will reply asap.
Are You going to keep updating the theme? It’s not worth to buy a theme that is old :/
Yes of course. We will update our theme if opencart release new version. Our theme is fully compatible with latest opencart 1.5.6.x Don’t wory.
I want to Buy the theme, but i want to see demo of another Color Concept as you mentioned that Unlimited Colors , and also want to know your theme is compatible with the Opencart Version 18.104.22.168 , please respond me as soon as possible because i have to make decision depend upon your answer,
Please also let me know can you provide the same structure with diffrent color code
Thank you for your interest.
1) Our theme is fully compatible with latest 22.214.171.124
2) There is no demo with other colour. But i it will be easy for you to change colours of the backcground, fonts, signs etc. Those updates have to be done using opencart admin panel.
3) Our package doesn’t contain structure with different color. You can adjust the colours through tha admin panel as i mentioned earlier.
I just bought an extension, Multi-Product RFQ
It is supposed to be able to replace the buy now button with a inquire button which hooks to an email request quote. In our case, we also provide rentals.. therefore a price cant work with a product listing. The mod provides an email that works as a quote for the said products.
The issue is, the buy now button doesnt change to the mod version
nor does the email form appear.
we have OC 126.96.36.199
Dresscode is likely at either 1.3 or early 1.6..
I see the latest dresscode upgrade but are hesitant on attempting to update the site if it isnt going to fix the issue by default.
Any help is greatly appreciated to understand what i can change to make this work properly..
Please, resubmit your request on our support forum – http://support.ethemeuk.com/
Our developper will check your issue.
I just added the request ticket.. entitled MutiProduct RFQ
We have national holiday on Monday. So, I’m assuming you will replied on Tuesday. Regards
I am unsatisfied and offended with the response I received in the support forum, please provide reasonable effort to ensure compatibility.
I can’t add anything to forum’s answer.
We have to options here.
1) Ask for support from extension author.
2) email firstname.lastname@example.org to get a quote for our customization service.
How does what you said make sense? 1. Ask for support for your your product from the mod vendor? How would the mod vendor know what you did to change the default open cart functionality in your theme? The issue is clear that the mod simply replaces the add to cart button to an inquire button and sends the output to an email form rather than the basket. The issue here is you changed standard functionality of OC which is preventing the mod from working.
Our developer don’t change standard functionality of OC. Our developer change only change theme related files.
Once again. This theme may not be compatible with some third-party extensions. It’s impossible for theme authors to make the theme compatible by default with all existing extensions because there are thousands of available OpenCart extensions. Only the “default” OpenCart theme is compatible with all third-party extensions, because all extensions are designed to work with it. But authors of the extension should provide detailed instruction about how to integrate the extension with custom themes, since nobody really uses “default” theme, everybody uses custom themes.
Generally all extensions can work with all themes but they sometimes have to be integrated manually. That’s because sometimes the extension and the theme override the same OpenCart template file so there can be a conflict. In such cases you need to customize the theme and merge two conflicting template files into one template file.
This isn’t something specific to our themes, this is general rule for all OpenCart themes and extensions.
can the product item on product page be centralize instead of been in the left hand side? i want to know before i purchase.
Theme doesn’t have such feature by default. You have to edit source files to center it.
I am having problems to make the site like demo…do you have demo content please…
Our developer will give you necessary instructions.
Hi, a couple of presales questions:
1. Your magento version http://www.ethemeuk.com/dresscode/ has megamenu option, when you hover over the MAN menu in magento then there is a cool menu with submenus. Woould it be possible to create the same with OpenCart version.
2. I’m looking for am option to have a hotizontal menu on site, similar to this one: http://themeforest.net/item/megastore-opencart-theme/full_screen_preview/3026215
(on the left side with submenus). Is that possible?
1. We will think about this option in the future.
2. There us no such option on the home page. We have vertical menu on the left side on the listing page – http://www.ethemeuk.com/dresscode-oc/index.php?route=product/category&path=18
But it is not the same as you showed in the example.
Unfortunatey we haven’t subcategroy 3rd level.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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