Hi, we opened a ticket 3 days ago. The theme doesn’t work, we can’t set the homepage and the checkout page is not working too. When can we get an answer for the ticket? Thanks
Can you give me the number of the ticket?
I will check its status.
the ticket is 47470.
our reply is the last
All done. Thank you, good support!
Hi, great theme and works nicely on my local test system. When installed on the server with a fresh OC 22.214.171.124. no CSS is loaded and i receive a DB twitter error. Any idea?
Did you use binary method for uploading files on your webserver? Please recheck. If you still have problem, please submit ticket here – http://etheme.ticksy.com/ Our support stuff will help you.
How can i add more item to drpmenu just next from search box in header?
You can add them manually in this file – \catalog\view\theme\dresscode\template\common\header.tpl
This is result: Notice: Undefined variable: text_option_3 in /home2/alt207/public_html/vqmod/vqcache/vq2-catalog_view_theme_dresscode_template_common_header.tpl on line 239
Please, submit ticket with you problem here – http://etheme.ticksy.com/
come on man, realy ? why did you build that “theme panel”, to keep links hard coded into contrller files ?
Please, submit ticket with your request here – http://etheme.ticksy.com/ Our support stuff will answer your questions.
please, stop being so robotic, that was a feedback, not a request
Can you specify exact files with the hardcode? What links are hardcoded?
for example the “additional_links.tpl”, you need to edit the controller “home.tpl”, also in the last update, the content of that file is duplicated …
Ok, we will check the above mentioned issue.
could you please post a public changelog, you had 2 or 3 updates in a week, and no changelog.
what’s new, what was wrong, we need to know this kind of stuff
thank you in advance.
ok, we will do such update.
Is there an 18+ age restriction add-on for this theme which I can have before my site can be accessed.
I don’t know such add-on and if it exists i don’t know wether it is compatible with our theme.
Hi, great theme but I have a problem with ZOOM on the product page. I didn’t install your sql files, but all files are copied.
On the product page I can see a zoomed photo but also I can see a thumbnail below.
There is an error – line 264 column 267 – Error: Bad value useZoom: ‘zoom1’, smallImage: ‘http://..../cache/data/products/2-278x218.png' for attribute rel on element a: The string ‘zoom1’, is not a registered keyword or absolute URL.
What is wrong ?
please submit ticket with your request here – http://etheme.ticksy.com/ Our support stuff will help you.
ive sent two tickets concerning my sub categories not working. can someone please respond soon as i need to launch my eshop. many thanks
Unfortunately our support is available 10.00 – 20.00 GMT + 2 (Monday – Friday). We will try to reply asap.
I want change my open cart theme, with dresscode theme with all of content, how can i do it?
You should follow our installation instructions from the source package. Did you see them? Do not forget to make a backup.
Hi, I just bought your Theme, so far it works. I had to rename some $PHP variables because it changed from $[‘text_cart’] to $[‘text_shopping_cart’] .. But I managed it so far. I got one little Problem tho. On the upper right is the Search Box, and the search box already suggests Apple & Canon … how can I delete these suggested things. I dont want it to suggest anything. I would like to have it empty
EDIT: I found the Header.php where I can rename the two suggestions – but I dont know how to delete them
To remove block with options near top search box – just delete all the code
<select name=”select1” id=”select1” tabindex=”1”>
<option value=”<?php echo $text_option_1; ?>”><?php echo $text_option_1; ?></option>
<option value=”<?php echo $text_option_2; ?>”><?php echo $text_option_2; ?></option>
but maybe you’ll need to arrange also styles in files:
If you have more questions please submit ticket @ http://etheme.ticksy.com/
Best Regards, support team
thank you. In which File will I find the above mentioned Code. BTW I noticed a strange thing. When I’m on my Startpage a MenuButton appears named “MENU CUSTOM TITLE”. It says this is a HTML Block blablabla. How can I make it disappear?
It’s /catalog/view/theme/dresscode/template/common/header.tpl file.
Go to Admin panel :: Modules :: Dresscode Theme Custom Menu Block set Disable for “Status:” option.
Best regards, support team
Thank you again. I was able to get the desired results Thanks. Best regards
Could you please get back to me asap Ticket #50630
Replied in ticket.
Hi I was wondering if you can have a third “child” in the menu system? Please see http://www.roguerebellion.com/shop/ and under the children’s menu, i really need it to go another level. I have submitted a support ticket too.
Thank you for your ticket. Our developer will answer you asap.
hello author, i have submitted a ticket 3 times for the same issue, my subcategories are not functioning properly, when i click on the womens tab , it directs to men, and all the tabs do that, even though the contents points to the right link.
What is tickets ids? I will check them.
hi, got the same problem as tsclub, nothing appears at home page, and registrations doesn’t work at all =(
Create ticket @ http://etheme.ticksy.com. Our developer will check it.
i cant open your link, getting error constantly…
It’s SaaS support system. We don’t control it’s servers.
Please try again. I never experience such issues. Try to use this link http://etheme.ticksy.com without . (dot) at the end.
my ticket id is 4321138
I don’t see ticket with this id. It has 7 numbers, but current tickets has only 5, for example 50744.
Hi could you please respond to the questions in ticket #50952 asap as i wanted to finish this website this weekend. Love the theme just a few minor questions.
Hi, Is this support Arabic language (RTL)?
Unfortunately we haven’t such option.
The Top Slider does not work!
You gave the excuse that it was the language, I installed the theme in a new domain with opencart 126.96.36.199 original and does not work!!
Please, submit ticket – http://etheme.ticksy.com/ Our developer will check it. Also, provide your ftp/admin credentials.
Awesome theme, and Great Support!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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