Reviews for DriCub - Driving School WordPress Theme

Reviews for DriCub - Driving School WordPress Theme

Cart 887 sales
Recently Updated
Well Documented

39 Reviews

for Customer Support

No puedo cambiar versión de PHP 7 a PHP 8 no funciona la plantilla y he renovado el soporte
Muy descontento y no puedo comunicarme con smartdatasoft

Author response

Hi,
If your theme and plugin is up to date then the PHP version should not be any issue for your site.
Please open a ticket in our support system (https://support.smartdatasoft.com/) or you can contact us through contact form on our site (https://smartdatasoft.com/contact/). We will check the issues for you.
Thank you,
SmartDataSoft Team

for Code Quality

activation is not working.... waiting since 1 day for fix. i need this for a costumer. paid 60€ for a theme which is not even activating.

for Customer Support

Unfortunately, the customer service department is an entry-level specialist.
He can only advise to disable plugins and try to work in this mode.
In any case, do not give access to your project to such a specialist. In my case, he is on a working project is experimenting with the site, which is not allowed, because the site are visitors.
Does this expert does not know about the possibility of testing the disabled plug-ins without affecting the functionality of the site for visitors?
So far, very poor customer service.
The data is current as of January 27, 2022.

Translated with www.DeepL.com/Translator (free version)

Author response

Hi,
We are sorry for the inconveniences you are facing.
As we have a lot of other users who's been using this theme without this type of issue. So we can always assume that this type of issue is never from our theme.
And in the ticket I already told you that, the database is not cloning which is really hard for us to test because for that we couldn't duplicate your site. As we don't want to make any change on your site and we didn't want to deactivate any plugin on your site too.
So we had to do these step by step on your site because actually we didn't had any choice left.
Hope you will understand and reconsider about the rating.
Thank you, Asif Mahmud, SmartDataSoft Support Team

for Customer Support

Support is fantastic, Fast and friendly. The theme is also good.

for Design Quality

The guys were really helpful and fast in reaction in tickets, unlinke other who take 1 week to react, they react in 2 days max, usually 1 day or even on same day.

They promised me to fix a bug this week, they fixed first day of week instead of last day of the week.

So in conclusion: Theme looks great, they code very nice & if you face any bug they help, and quickly.

for Customer Support

Each of our questions was answered quickly and competently.

for Customer Support

Excellent. They answer quickly and with the precise information about the doubts.

for Customer Support

This theme is very nice and easy to edit. Sections are easily edited.
But I really want to praise the support, as it is very important for such templates. Support has always helped me quickly. I recommend :)

for Design Quality

Easy to use design with WPBakery once you understand how that plugin works. Some items I needed help with, support very helpful.

for Customer Support

Good Team, quick answer and professional support

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