71 Reviews
What the hell is that i m not able to import the demo version of theme
It is a good theme, with good features and functionality.
Quick response. The minor problems we experienced were resolved quickly.
Great customer support Thanks for your quickly service.
Great
Already when setting up the theme I was encountering issues, but I reached out to support and they were IMMENSELY helpful!!
Not only did they respond insanely quickly, but they were able to quickly and effeciently solve my issue PLUS imported demo content for me, so I didn't have to bother - something I didn't even ask for!
Great customer support :-D
The customer support is simply outstanding.
The support I received was quick, efficient and friendly.
The author and developpers, they are down to earth helpful and problem solution oriented guys. They perform high level of customer caring and providing timely manner responses to my inquiries through emails. I appreciate Jakjim and his team.5*
I love the design of this theme! Customer service has also been quick and straight to the point.
Had a few issues but I managed to get them ironed out.
My only issue now is WP Bakery not loading for the frontend editor. Wordpress Health is coming up with two errors. The REST API and Loopback are having issues. Everything seems to work when the default Wordpress theme is used. Happy to send you screenshots of the errors to help make the theme better if you like.
Author response
Thank you so much for your kind words, Regarding feedback, sure we would love to hear your feedback to improve our theme, Please send it on jakjim@gmail.com and we will check
I have been asking a lot of questions and Jim has responded very patiently with clear and concise instructions. So far everything is working perfectly. Thanks for your service.
awesome theme, extra support help 5/5 ! :)
Author response
Thank you so much for your kind review
Unfortunately the documentation is rather poor. Even or especially if users/ devellopers are pointed to redux framework doesn´t help much. There you are left alone understanding the connections between theme and framework and where to start to change certain settings - e.g. Google Maps, or whatever...
Great Desing and Awesome support! Jim is the best! Thanks for everything! Regards, Joel
very good support. very quick response.
The Theme is not working properbly and caused a lot of problems and wasted a lot of my time.
Reinstallted it!
Author response
May I know what issues you are having so we can assist you on that. You can send all issues and admin/FTP details on jakjim@gmail.com
excellent support and good design.
Poor code... I do not recommend buying this template...
Author response
What issues you are having? If you are getting any error or something please do let us know and we will try to assist as much as possible. You can email to us on jakjim@gmail.com and we will resolve issues if any.
