This author's response time can be up to 1 business day.
Congratulations, Nice Work, GLWS
Wow nice work….best of luck with sales
Best Work Wow 2020 Style
Nice work, GLWS
Adorable job done by you …. Congratulations! Good Luck with Sale
hello, thank you for your well-maked portfolio design. It is simple, useful and excellent pricing. Nevertheless, it seems a little slow on page loads. in every page it starts with loading bar. Is it an effect? can we reduce speed?
Thanks. Loader run based on browser loading api. Can’t reduce the speed. but you can change the loader. There are 15+ more loader and if you want you can turn it off.
would you consider to speed up loading in the future updates?
Yes, We will make an update within a week.
does it come with instructions on how to use the themes and the designer one is it set up like the demo
Hi, Documentation is included with theme and dummy data also available. Please let us know if you need any kind of assistance.
how do you change the logo from Drox thanks I have searched everywhere no joy
Appearance -> Customize -> Theme Options -> Header Settings.
I have changed several times it still shows your logo instead of mine
Please mail us your wp-admin access at email@example.com.
hi, do you know when the comments in the email I sent will be actioned?
We will look into it today.
hi nothing has been done on the site you promised you would look into it two days ago because of the issues I have stopped updating my site until fixed as I may have to buy another theme if the problems can’t b resolved
I think we missed out your mail. Will you please send us a simple mail with “Lost Support” subject. We will do the rest.
I have sent this can I have an eta when this will be done as it taken you 5days to tell me you can’t find the email after telling me 3days ago you was looking into it only because I have chased you you have now replied saying you lost my email this is not a good start
Yes, It’s not a good start. But i told you the truth. If you don’t wanna believe me then I can’t force you to do so.
Please check you mail inbox.
Hi thanks for sorting that issue and the instructions on how to do so – I sent you another email which has another problem which I also emailed you about but never included a picture of what happens can you look into this as several people have the same problem I have
OK. I will check that.
Hi ! First of all, very nice design… Congrats! But I’d like to know how can I change the theme, because I want to see the homepage as the “vertical showcase”... How can i do that?
Settings -> Reading select your desired page as Front page and save the settings.
Hello! i have sent you several mesages about an issue with logo, please reply.
I replied to your email. And i think that issue was solved. If still you face any issues please mail me at firstname.lastname@example.org.
Yes, thanks for your assistance!
Hi! I’ve sent some questions about the theme but I didn’t have any answer. Which is the best + fast way to contact your support?
Sent us an email at email@example.com
Hi! I have a problem with the mobile menu version. I write to the author Twice about that trouble but I didn’t have an answer. Someone could help me?
Please mail us at firstname.lastname@example.org with “Mobile Issue” subject. We will look into it.
Hi again, I sent you yesterday an email with “Mobile Issue” subject, and these is the third time I try to have an answer to the menu problem and I don’t have any reply about the trouble. Please, could you tell me something?
I asked you some questions. You didn’t answer those questions. Please i need those information.
Hi again! I answered to you all your questions, really to the only one you did.
Your question on 19 July was: Hi,Does it happen automatically? or Happens on click?
My answer on 19 July, some minutes later was: Hi! It happens on click. Thanks
UNTIL TODAY I HAVE NO REPLY
Greetings, does it support RTL?
Sorry it does not support RTL. .
Hey, i’m new to WP, but is it possible to feature instagram posts and/or Vimeo Videos?
I am not sure about your questions. Will you please mail us at email@example.com with details about your issue?
Hi, I’d like to know if you have done some update in your theme… What I am using is 1.0 version but an update has been asked for WooCommerce plugin. What about the compatibility with my current WooCommerce version (4.3.1)?
It’s should be fine. If you face any problem please let us know.
Hello , i can´t change the drox logo, can you please tell me hoow can i do it?
Check your mail please.
thanks, i have sent you and e mail asking about how to filter categories in different portfolios, y couldn´t find the way easily, all categories appear in the different portfolios, thank you
hello i have sent you another mail explaining why the solution of categories in the main menu, doesn´t solve my problem, because ther is no way to personalize the header for the different categories!!! i need to have an option to filter categories in four different portfolios. i am waiting for your answer, please, thank you
hello, I have read your mail and YES I need different configurations for different folio category pages or at least the possibility of personalizing the headers, i can´t use the same photo and subtitle in all the categories. I need to know how long do you think it would take you to build those options. I have my first art exhibition very soon and i need mi web site finished. Thank you
This will be done within 27th September 2020.
hello, i have received your update but i can´t personalize almost anything in the new category pages!, i cant change the columns , i can not put the site logo, nor the top menu, nor the links to social media…. the only thing i can do is to put a different photo and a different subtitle, is better than before but it is still very limited, i do not have the possibilities i have in a a portfolio page for example, i have sent you an e mail, please can you answer me?
Yes. I will answer. Check inbox.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $8.50
Price is in US dollars. Price displayed excludes sales tax.
Deliver better projects faster. Web, design & video assets
Unlimited downloads, from $16.50/month
Effortless design and video. Made online by you.
Smart templates ready for any skill level.
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work
We'd like to ask you a few questions to help improve ThemeForest.