Discussion on Acom- Multipurpose Responsive Bigcommerce Theme

Discussion on Acom- Multipurpose Responsive Bigcommerce Theme

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16 comments found.

zasttra

zasttra Purchased

Hello,

I need further support for this theme. Please see below for details.

dab5b97c-7ce4-498a-90a9-3f8290c9db94

site:bonzi.co.za/admin

1. The drag and drop doesn’t work on the 3rd section on the product pages. 2. On mobile view, there are 2 headset icons present for “Got Question? Call us 24/7” section in the footer. 3. On mobile, the logo of the site in the header is not sitting in the center of the header. 4. On the products page, the setting “Product custom fields in tabs” is set to show but nothing appears in the theme. 5. Can you advise me on where i can find the “Got Question? Call us 24/7” so that i can change it to “Got Question? Whatsapp us” or to even remove it.

Please assist with these issues.

Dear zasttra,

Could you please send screenshots of your issues to our email support@ibigecommerce.com? If possible, please create a staff account for us also, I will check all your issues asap.

Thanks

zasttra

zasttra Purchased

Hello, I bought this theme yesterday. I am using home 4, and I am having problems with changing the font color in the footer in the theme settings. Can you help me?

Please submit ticket and send your account in your ticket, I will check it again. support@ibigecommerce.com.Thanks Please create bigcommerce account support@ibigecommerce.com to us, we’ll check your issues asap.

zasttra

zasttra Purchased

An account has been created for you.

The issues have been fixed. Please check your site.

Hello. I’m trying to change the “Free Shipping” and “Safe Payment” icons on Home 4. I’ve found you’re using a class lnr for those icons, but can’t find where you’ve loaded them or how I can switch them out. Thank you.

Dear bigcornercreative

In this file assets\img\icon-sprite.svg, we have defined the symbols: https://prnt.sc/LWL8eup2VcDx You can change the path there.

Thanks

Hi .Pre sale question. When do you plan to update as I can see the last one was in 19 September 2021

Dear sir,

We are developing more 1 layout for this theme. We will release it soon.

Thanks

dj300

dj300 Purchased

hi there im interested to get this theme but i wanna see the documentation for the theme and installation please

Hello, We show shop categories on our main menu instead of web pages. Is it possible to have a MegaMenu under each menu category?

Thank you.

I would like to say thank you so much for all of you help in getting the template to work the way we wanted it to. Fantastic support!

Thanks you so much.

Hello, we are using the Duka theme for Big Commerce (home 4) which looks amazing on a desktop but on a mobile phone, the logo is displayed on a dark background instead of a white background. Can this be changed?

Please submit ticket and send your account in your ticket, I will check it again. support@ibigecommerce.com.Thanks

How do you submit a ticket as I do not want to email you my store credentials?

Dear sir,

I’m sorry but we haven’t yet setup ticket system now. If you need any assistance, please send an email to us, we will check it and reply you asap.

Thanks

Hi Again, I emailed you earlier re the zip file failing to get processed by BigCommerce. I have tried re-downloading the zip file and get the same problem. The error is:

TR-300 Invalid zip file. (Among other possible root causes, this can indicate an included bundle.js.map source-map file that exceeds its size limit of 5 MB. As a workaround, move this file outside your theme directory before re-running stencil bundle.)

we have check install theme successful. 1. Download the package from themeforest.net (the file is in zip format) 2. Extract the file you’ve just downloaded. 3. When you finish extracting/unzip the files: Duka-1.0.0.zip + Images Demo and Documentation folders. 4. Please upload Duka-1.0.0.zip

Thank you for your quick response – this has worked :)

Thank you.

I have just purchased your

Dukamarket – Multipurpose Responsive Bigcommerce Theme Regular License 6 months support (expires on 03 Sep 2022) Purchase code: 9ca1173a-038b-41ae-8826-d1ad80dde3f3

The zip file fails to install on BigCommerce. I need this for the weekend so either send me a new zip or refund me please

1. Download the package from themeforest.net (the file is in zip format) 2. Extract the file you’ve just downloaded. 3. When you finish extracting/unzip the files: Duka-1.0.0.zip + Images Demo and Documentation folders. 4. Please upload Duka-1.0.0.zip

Thank you for your quick response – this has worked :)

Thank you.

Hello, is it possible to import the demo when I install the theme? Thank you

Hello, where exactly can I change the image placeholders on the home page on BigCommerce? I don’t see any way to customize, so is it in one of the html files?

Dear brianogilvie,

Which layout are you using? Can you send screenshot where do you want to update the image placeholders? If possible, please send email to us: support@ibigecommerce.com

Thanks

Thank you.

Great Work, Congratulations GLWS :)

Thank you.

Congratulation, best of luck :)

Thank you.

Congratulation! :)

Thank you.

Congratulation, best of luck with sales :)

Thank you.

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