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133 comments found.

Hello duotive,

Where do I go to remove the description popups over the front page sliders – any ideas??

I am also looking to customise the front page with some text but can’t locate the .php file which defines the front page! Where should I be looking?? I have found the header and footer but cant seem to find which php files fills in the rest (when the front page is set to display “your latest posts”)

Thanks in advance, Andrew


Open /wp-content/themes/duotive-one/includes/duotive_slider/engine/css/duotive-slider.css and search and search for #duotive-slider span.label, and inside you have display:block; change it to display:none;

The front page modules are called from the /wp-content/themes/duotive-one/index.php file using the function get_front_page(), and that function is defined in /wp-content/themes/duotive-one/includes/duotive_front_page_manager/duotive_front_page_manager.php .

Hello Duotive,

Exactly what I needed – thank you once again for your excellent support :)


Great! You’re welcome! :D

Can’t few many pages on this Theme Demo:

Forbidden You don’t have permission to access /duotive-one/ on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.



Sorry for the inconvenience, that’s because you’re trying to access the old domain name. Here, try this: http://demo.duotive.org/duotive-one

Make sure you view our demos from our portfolio page.


Hello Duotive,

Quick query .. how do I change the size of the cufon font??

Thanks in advance! Andrew

Hello. On what pages? And what text on that pages? They are many fonts on the website.

Thanks for the speedy reply.

On the front page where the title is – top left (when you use text instead of an image).

Also wherever you use cufon fonts.

Hi Duotive,

That was the first place I looked. However, it doesn’t seem to find the css styling for headings and these default to the “user agent stylesheet” – any ideas – please help!

The website is http://www.emiliasjewellery.com.au/

Ah I just found it – all the css seems to happen in the style.min.css NOT the style.css – very confusing! :) All is ok now – thanks!

Glad to hear that :) You are welcome

Due to the high amount of support request we’ve finally managed to get a dedicated support forum running. Please post your request there so we can make an archive that will help people with the same issues as your’s.

Kind regards,
Duotive team.

Hello Duotive,

For some reason Duotive One theme lightbox doesn’t work ..

I have disabled ALL plugins and it is still the case – any ideas?

I can send you the website and WP login if you provide me with your email address – thanks in advance!


Hello. Please join us on the support forums and upon signup provide your WP and FTP details so we can digg into the problem :) The forums are here: http://support.duotive.org/

Hello Duotive,

Two problems are occurs with the theme (when I change back to the default word press theme these problems disappear so I can only conclude it is a theme issue) – I hope you can help:

1. Popup lightboxes refuse to work insisting that “Image cannot be loaded. Make sure the path is correct and image exist.”

2. Neither the visual nor HTML edit work

PS: Both the lightboxes and editors work under the default theme with all the same plugins activated.

Any ideas????

I have created an admin login at http://www.emiliasjewellery.com.au for you to take a look! Please send me your email so that I can send it to you

Hello. Please post your question on the support forums: http://support.duotive.org/ . And when you sign up, please add your FTP and WP details so i can take a closer look at the issue.

Hello Duotive,

Could you please advise why duotive one is displaying correctly in explorer but not in chrome? Please compare the scroller (2 images) at the bottom of the page for www.emiliasjewellery.com.au

Thanks in advance, Andrew

Hello. Please use the forum as you did before.

Sure – I have now posted in the forum :)

Thanks for understanding.

Dear users,

You might have noticed that at the moment our demo and support websites are offline. We are aware of this and we’re sorry for the inconvenience. We’re working on solving this issue as we speak. Please have patience and hold your support requests until we have everything up and running again.

Thank you for your understanding!
Best regards,
Duotive team.

We’re happy to announce that the Duotive Support forums are now back on-line. Since we had some technical difficulties with our servers, we thought it was a good idea to redesign and improve the functionality of our support forums, making things easier for you and for us as well.

Duotive Support Forums

We wish you all the best!

Kind regards,
Duotive team.

does this support latest WP update?

It should work fine with the latest wordpress update.