27 comments found.
Does the theme support Visual Composer?
Sorry, the theme support only elementor.
Suite à mon commentaire précédent, le service client est très actif et compétant. mon probleme à été régler tres rapidement. je recommande !
L’import demo data ne fonctionne pas.
Please mail pulaknc@gmail.com
Hallo Together, i bought the theme today and there is a design problem. i cant import the data, could you please solve my ticket? regards
Hello, we are considering your issue & you are in a queue.very soon you will get updates. Thanks.
The update has the wrong version, the folder its says 1.5.7, but when updating its says 1.5.4, his this updated version or not? thanks
This is the updated version but mistakenly the version text not have been changed.
Unable to translate services via polylang.
How do I add “Read More” to style 5 services? Also can I change that so everything will have hover effect? Right now, one block on style 5 is static with background
I have used services page for products but i am not able to change the link also the word dustra is appearing everywhere in the permalink.
https://prnt.sc/-7taH6btkBsuPlease check your mail. Thanks.
Hello, I have sent an email to your support area, so that they please help me with a small inconvenience in the footer with the contact item. Attach credentials.
First of all, Thanks.
Is your theme compatible with the latest version of wordpress?
Yes
Hi, please can you assist with changing the font colour for the footer? Thank you!
Hi, Please send a mail to email: validtheme@gmail.com
Thanks
Greetings again.
I am working web page indexing with the plugins Yoast SEO, and I basically feed the search key phrases into the “SEO title” field and “meta description” field.
The detail or inconvenience is, that what I put in “Seo title” in Yoast, the title of the header or title of the “Breadcumb” is changed, how can I do so that this does not happen?
First of all, Thanks.
Hi, Please send a mail to email: validtheme@gmail.com
Thanks
Hi! Good afternoon!
First of all we are very satisfied with the theme. It looks really good, it has a lot of customization options and they are easy to change.
But we got a problem with the phone number and i think it only happens in Multipage -> Home-four (Industry)
The phone number on the top bar, appears correctly, but the phone number in the menu, when we change it, it appears visually correctly, but the link is incorrect and points to +1234567890, no matter what number we type in in the Dustra Options -> Header Options.
We will probably look for that piece of code with String Locator plugin, but maybe we haven’t noticed some other options that will make it change.
Thank you a lot and keep up the good work !!
Fixed it. Found the code on file wp-content/themes/dustra/inc/dustra_header_menu.php line 305
We changed the phone number there and it links well now.
Thank you very much. Please mail to email: validtheme@gmail.com If you need any other assistance in future.
Thanks
Hello, I have written to your support contact or author.
I bought this beautiful theme because it is built on Elementor and it loads fast.
What’s more, I plan to buy it again for another site, but I’m worried.
I install theme and demo.
I have already worked and modified “Home”, but the page takes time to load, like the rest of the site.
In the side area of theme customization options, strange signs appear, and the Home hero or slider does not display arrows, strange signs appear.
I hope you can help me with this, and not discourage me from buying a template again.
In advance a thousand thanks
Luis
Thank you for your help and very prompt response to solve.
Apparently it seems that the template and demo were not imported very well on my part.
how do we add linkedIn as an option on the blocks for teams?
Hello, We have three social options now but we will add this for you. You haven’t purchase this item yet. Please confirm your purchase first and send a mail to email: validtheme@gmail.com
Thanks
I sent a message from the licensed account 
Hi, I just email you about my problem with Floating button conflict with icon (Dustra theme). One more thing I want to add, Please show me how to show post with specific categorize. It show nothing when i chose categorize instead of all post. Here is the picture when I choose all posts: https://prnt.sc/Wik88qeMlvp4 and here is when I chose categories: https://prnt.sc/0Nr9YsqymxF1 . Please be noted that I have several categories with contents already. Thanks!
Just got problem solved within an hour, shout out to the support team and brother Pulak Nondi for excellent user support experience!
where do i find dustra core plugin? It is not included in package.
hi. I did not receive those plugins in my package.
Hello, Please check this https://prnt.sc/eWY2je-sNYEG Please install and activate all plugins from import demo data. If you are unable to do this then share your Dashboard access with us. we will do this for you.
Thanks
I can’t filter services based on their category. Really bad because because by design it has category but not sure why the option is not there to filter the list.
Hello, Can you please send a mail to email: pulaknc@gmail.com Our support team will give you an instant solution.
Thank you
This is terrible, send a question, about the lack of being able to edit the template. Ask help on how to do it, and was ignored, please refund, will purchased fother template rom another person.
Dear sir, surely, you made a mistake. I didn’t get any message from you. I am very careful about customer support that’s why all of my customers are satisfied and my profile has all five-star ratings. Can you please check again and send me a mail to email: validtheme@gmail.com
Thanks
Don’t understand the reason https://prnt.sc/269y2nl Still, i didn’t get your email by search please send a mail to validtheme@gmai.com i will fix your issue right now
I waited for your email but you didn’t send it. By the way, you are my respectable customer that’s why i want to share the process of editing the service section here. Very easy to edit everything from services.
Step 1: Click services from dashboard https://prnt.sc/26a19r7 Step 2: Click to edit https://prnt.sc/26a1h75 Step 3: Options for editing services title text and inner content https://prnt.sc/26a1luq Step 4: Scroll down bottom, you will get options for changing icon https://prnt.sc/26a1q9a
Hopefully, you will change your review. Actually, this was a mistake. If you need more help then email us.
Thank you very much
The update says version 1.4 but when updating the themes, it keeps still showing Dustra Version: 1.0.0, how can i update to version 1.4. thanks
Hello, When you updated the new theme, all updated functionality will work fine. But unfortunately, we forgot to change the version name from 1.0.0 to 1.4 inside style.css https://prnt.sc/26e0i4p We will update our theme today with this home https://validthemes.online/themeforest/dustra/index-5.html
Will change the version name with this update. Thank you for letting us know.
none of the screenshoots works, they are not visible when clicking on then, is not possible to follow the instructions
Please check you internet connection. I’ve checked again from different browser, even from my phone. screenshots works fine.
Instructions for latest changes:
1. Deactivate Dustra Core from plugins https://prnt.sc/26euq54 after deactivating please delete this plugin https://prnt.sc/26euqn4 2. You will get a notification for installing Dustra core https://prnt.sc/26eur1w install and activate again 3. Your result https://prnt.sc/26eursn
Still if you can’t do this. Please share your dashboard access by sending a email. We will do in live.
Thank you
something is not right with latest update, its says 1.5.6, but uploading its says 1.5.5, and the child theme is 1.5.4, please update, thank you
Do I need elementor pro version to edit pages?